The poshmark suspended me right after the item that im selling has been delivered to the buyerWhy wait for a transaction to be over before suspending? Shouldnt let the transaction happen in the beginning if I already violated the rulesBut no' poshmark waited that the item that im selling to be delivered and then they take away the buyers payment from my direct deposit which is clearly a sign of a scam businessNow wheres my item? Or my money? at least be fair and try to give me back one of itIf you cant help me get my item back at least issue me the payment even without profit on my sideChristmas and new year just got over and you guys acting like a heartless foo who only cares about themselves.Complaint: ***I am rejecting this response because:Sincerely,*** ***
I sold a yeti on their siteItem was damaged during shippingThe purchaser complained about the damaged productPoshmark decided to refund the purchasers money and send the broken item back to meI would like reimbursement for the damaged yetiWith the shipping cost, insuarnve is included if something like this happens and they are refusing to reimburse me
Hi, I was not able to apply my code for $off my first purchase and free shipping of $to my order for some reasonI have tried contacting Poshmark, but they do not have live customer serviceI emailed them several timesLastly, the offered to apply this discount to my "next" orderI don't know if there will be a next order, so I would like it applied to THIS order per Poshmark's offer
I ordered a dress a month ago that I have not receivedI contacted Poshmark and at first they responded but when I emailed again at their requested date that I still haven’t received my dress I got no responseI have send several emails with no response and no way to call or talk with anyone
This company is terribleMy account was hacked and an unauthorized purchase was made using my linked Paypal accountI immediately sent in a support ticket when I woke up and saw the charge had been made at 1am my timeIt has been over hours with no response from the companyBEWARE at all costs
Today my account was hackedThe hackers changed my account information and password and then proceeded to initiate a fund transfer out of my account into their bank accountThere is no option for me to cancel this transferDespite marking that I did not change my password or email address when prompted by an automated email from Poshmark there has not been another email from Poshmark allowing me to recover my accountThey have also NOT reached out to me in any way today beyond that initial automated emailAfter posting on their social media accounts I only then saw that this is a widespread issue as many other members have taken to social media to voice their concerns as this is their only recourse due to the lack of communication from PoshmarkDespite a reply from their social media reps, I still have no email from their support team, no phone number to call for support, recourse for securing my account, and no recourse for recovering the money that was stolen from my accountW
I purchased an item through PoshmarkImmediately upon receiving the item from the seller I contacted the seller through the link in Poshmark because of two issues--one, the fabric on the inner lining of the coat, which touches on the neck is pilling, and two, the model of the item which was sent to me was different than the model listed in the item's descriptionThe item's description specifically states there is no pilling anywhere on this itemAlso, the item's description states the item is a Smartwool Smartloft jacket (the model name), however the item really is a Smartwool Men's Corbet 120, an older modelThe seller instantly replied and asked me what could be done to helpI asked if the seller would be willing to provide me a partial refund because of the pilling and the different, older model and the seller agreed to return $to me, which means the transaction total would be lowered to $plus shippingPoshmark chimed in and asked me if I would accept a $credit of
I am a seller of Poshmark I've only been a member for a month but I have already started making a lot of salesOk every time a seller make a sell Poshmark gets a percentage of itI sent off like four of my items to buying customers but cannot receive my paymentI've reached out to Poshmark on everyday of this week to no availThey have two payment options on their system to receive your payment but before you can proceed with any of that they have to send an authorization code for security purposesI never received the code and after trying everything in the support section suggested I contacted customer serviceThey will respond to say to not send multiple emails but no resolution to the problem
I spent $on boots plus shipping and the usps delivered them to the wrong addressI've gotten nothing but generic bot replies and no help from them$is now goneSo shady how the only way to contact them is through email and talking to bots
Everyone, beware! NEVER EVER EVER SHOP OR SELL!
We would like to note that Poshmark does not offer phone support at this timeIn addition, the team did not receive any notification from the user after *** 8th that they did not receive the item which is why no further action was takenThe team has moved forward with canceling this order and
issuing the buyer a full refund.
Due to this, we consider the case resolved
I have purchased a top on 06/18/I received an email that the shipment had arrived to my city on 06/21/however it could not be released and was sent back because postmark has sent invalid postage this was confirmed by the seller I have no updates to when I will receive my shipment and have been trying to contact posh mark They already took my payment and refuse to refund me
This place “authenticates” fake Louis Vuitton handbags! Extremely unprofessional and incompetentThey say you get free authentication if you spend $500, but all you get is some mn, who works for Poshmark, saying it’s real when it isn’tAt least that was in my case
Our team requested the initial set of photos from the buyer on 5/While the buyer did provide additional photos, they were not the photos requested by our teamTherefore, we followed up with the buyer again on 5/and clarified what photos were needed to process the caseUnfortunately, these
were still not the correct photosWe had asked for photos of the front and back of the garment laid flat in natural lighting and for clophotos of all tags and labelsThe buyer gave no indication that she was unable to provide us with the requested photos within the allotted timeframe due to the weather or other extenuating circumstancesTherefore, we were forced to deny the dispute and release the funds to the seller on 5/as they had been without their item and their earnings since 5/and the buyer still had not provided us with the requested photosFor this reason, we consider the case closed
Buyer purchased a pair of boots from me, they were as described, buyer was able to return them, but when they were returned, they were damaged, Poshmark approved the return
I purchased a Victorian diamond buckle ring from a seller on PoshmarkDue to the high value, Poshmark provides an authentication via Poshmark AuthenticationBoth seller and Poshmark Authentication failed to identify that the ring was not as describedIt was listed as having old mine cut diamonds, but it has rose cut diamondsThis is entirely a different type of diamond cuttingI made the purchase on 10/and received the item on 10/I filed a return request on 10/and received an offer for Poshmark partial creditI declined this offerI have written a follow up email on the following dates - 10/26, 10/28, 10/29, and 10/I have not received anything other than an automated replyThis is over a $purchase and it is unreasonable for Poshmark to fail to provide any sort of response (especially in light of those Poshmark Authentication guarantee)
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, Cheryl ***
Poshmark will not stand by a seller even when a buyer returns an item poorly packaged thereby ruining the itemI had a buyer open a case and return an itemIf someone doesn't want what they purchased, I'm find taking it back, because I know I sell quality products and I can sell it to someone else Even though I was happy to take back the necklace pendent, the buyer returned it in an envelope without any padding, scratching the stone and making the pendent worthlessI sent pictures to Poshmark of the scratches and the envelopeThis seems like an open and shut case to mePoshmark instead felt that they could not tell where the damage came from, so only gave me $creditI was shockedIf Poshmark doesn't have a policy about returning items in appropriate packaging, how am I supposed to be able to protect my inventory? I’m seriously considering not selling on poshmark after this incident, and I would suggest everyone else stay away from this site
This site has a whole bunch of rules on what you can and cannot sellThey take 20% of your sales as wellHowever, when policy violations are brought to their attention, they do nothing about itHorrible customer service!
Purchased a coat in which the item description said it had real fox fur trimReceived a coat that has fake fur trimContacted customer support at Poshmark on January 19th, on January they replied and they claim it is not eligible for return because the "case does not qualify for a return because: listing description discloses it is faux fur "I have pictures of the item description from my account on Poshmark for the purchase that clearly states real fox fur
The poshmark suspended me right after the item that im selling has been delivered to the buyerWhy wait for a transaction to be over before suspending? Shouldnt let the transaction happen in the beginning if I already violated the rulesBut no' poshmark waited that the item that im selling to be delivered and then they take away the buyers payment from my direct deposit which is clearly a sign of a scam businessNow wheres my item? Or my money? at least be fair and try to give me back one of itIf you cant help me get my item back at least issue me the payment even without profit on my sideChristmas and new year just got over and you guys acting like a heartless foo who only cares about themselves.Complaint: ***I am rejecting this response because:Sincerely,*** ***
I sold a yeti on their siteItem was damaged during shippingThe purchaser complained about the damaged productPoshmark decided to refund the purchasers money and send the broken item back to meI would like reimbursement for the damaged yetiWith the shipping cost, insuarnve is included if something like this happens and they are refusing to reimburse me
Hi, I was not able to apply my code for $off my first purchase and free shipping of $to my order for some reasonI have tried contacting Poshmark, but they do not have live customer serviceI emailed them several timesLastly, the offered to apply this discount to my "next" orderI don't know if there will be a next order, so I would like it applied to THIS order per Poshmark's offer
I ordered a dress a month ago that I have not receivedI contacted Poshmark and at first they responded but when I emailed again at their requested date that I still haven’t received my dress I got no responseI have send several emails with no response and no way to call or talk with anyone
This company is terribleMy account was hacked and an unauthorized purchase was made using my linked Paypal accountI immediately sent in a support ticket when I woke up and saw the charge had been made at 1am my timeIt has been over hours with no response from the companyBEWARE at all costs
Today my account was hackedThe hackers changed my account information and password and then proceeded to initiate a fund transfer out of my account into their bank accountThere is no option for me to cancel this transferDespite marking that I did not change my password or email address when prompted by an automated email from Poshmark there has not been another email from Poshmark allowing me to recover my accountThey have also NOT reached out to me in any way today beyond that initial automated emailAfter posting on their social media accounts I only then saw that this is a widespread issue as many other members have taken to social media to voice their concerns as this is their only recourse due to the lack of communication from PoshmarkDespite a reply from their social media reps, I still have no email from their support team, no phone number to call for support, recourse for securing my account, and no recourse for recovering the money that was stolen from my accountW
I purchased an item through PoshmarkImmediately upon receiving the item from the seller I contacted the seller through the link in Poshmark because of two issues--one, the fabric on the inner lining of the coat, which touches on the neck is pilling, and two, the model of the item which was sent to me was different than the model listed in the item's descriptionThe item's description specifically states there is no pilling anywhere on this itemAlso, the item's description states the item is a Smartwool Smartloft jacket (the model name), however the item really is a Smartwool Men's Corbet 120, an older modelThe seller instantly replied and asked me what could be done to helpI asked if the seller would be willing to provide me a partial refund because of the pilling and the different, older model and the seller agreed to return $to me, which means the transaction total would be lowered to $plus shippingPoshmark chimed in and asked me if I would accept a $credit of
The manufacturer promised fast delivery and customer satisfaction and I wasn't satisfied with the productI returned it the next day
I am a seller of Poshmark I've only been a member for a month but I have already started making a lot of salesOk every time a seller make a sell Poshmark gets a percentage of itI sent off like four of my items to buying customers but cannot receive my paymentI've reached out to Poshmark on everyday of this week to no availThey have two payment options on their system to receive your payment but before you can proceed with any of that they have to send an authorization code for security purposesI never received the code and after trying everything in the support section suggested I contacted customer serviceThey will respond to say to not send multiple emails but no resolution to the problem
I spent $on boots plus shipping and the usps delivered them to the wrong addressI've gotten nothing but generic bot replies and no help from them$is now goneSo shady how the only way to contact them is through email and talking to bots
Everyone, beware! NEVER EVER EVER SHOP OR SELL!
We would like to note that Poshmark does not offer phone support at this timeIn addition, the team did not receive any notification from the user after *** 8th that they did not receive the item which is why no further action was takenThe team has moved forward with canceling this order and
issuing the buyer a full refund.
Due to this, we consider the case resolved
I have purchased a top on 06/18/I received an email that the shipment had arrived to my city on 06/21/however it could not be released and was sent back because postmark has sent invalid postage this was confirmed by the seller I have no updates to when I will receive my shipment and have been trying to contact posh mark They already took my payment and refuse to refund me
This place “authenticates” fake Louis Vuitton handbags! Extremely unprofessional and incompetentThey say you get free authentication if you spend $500, but all you get is some m
n, who works for Poshmark, saying it’s real when it isn’tAt least that was in my case
Our team requested the initial set of photos from the buyer on 5/While the buyer did provide additional photos, they were not the photos requested by our teamTherefore, we followed up with the buyer again on 5/and clarified what photos were needed to process the caseUnfortunately, these
were still not the correct photosWe had asked for photos of the front and back of the garment laid flat in natural lighting and for clophotos of all tags and labelsThe buyer gave no indication that she was unable to provide us with the requested photos within the allotted timeframe due to the weather or other extenuating circumstancesTherefore, we were forced to deny the dispute and release the funds to the seller on 5/as they had been without their item and their earnings since 5/and the buyer still had not provided us with the requested photosFor this reason, we consider the case closed
Buyer purchased a pair of boots from me, they were as described, buyer was able to return them, but when they were returned, they were damaged, Poshmark approved the return
I purchased a Victorian diamond buckle ring from a seller on PoshmarkDue to the high value, Poshmark provides an authentication via Poshmark AuthenticationBoth seller and Poshmark Authentication failed to identify that the ring was not as describedIt was listed as having old mine cut diamonds, but it has rose cut diamondsThis is entirely a different type of diamond cuttingI made the purchase on 10/and received the item on 10/I filed a return request on 10/and received an offer for Poshmark partial creditI declined this offerI have written a follow up email on the following dates - 10/26, 10/28, 10/29, and 10/I have not received anything other than an automated replyThis is over a $purchase and it is unreasonable for Poshmark to fail to provide any sort of response (especially in light of those Poshmark Authentication guarantee)
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, Cheryl ***
Poshmark will not stand by a seller even when a buyer returns an item poorly packaged thereby ruining the itemI had a buyer open a case and return an itemIf someone doesn't want what they purchased, I'm find taking it back, because I know I sell quality products and I can sell it to someone else Even though I was happy to take back the necklace pendent, the buyer returned it in an envelope without any padding, scratching the stone and making the pendent worthlessI sent pictures to Poshmark of the scratches and the envelopeThis seems like an open and shut case to mePoshmark instead felt that they could not tell where the damage came from, so only gave me $creditI was shockedIf Poshmark doesn't have a policy about returning items in appropriate packaging, how am I supposed to be able to protect my inventory? I’m seriously considering not selling on poshmark after this incident, and I would suggest everyone else stay away from this site
This site has a whole bunch of rules on what you can and cannot sellThey take 20% of your sales as wellHowever, when policy violations are brought to their attention, they do nothing about itHorrible customer service!
Purchased a coat in which the item description said it had real fox fur trimReceived a coat that has fake fur trimContacted customer support at Poshmark on January 19th, on January they replied and they claim it is not eligible for return because the "case does not qualify for a return because: listing description discloses it is faux fur "I have pictures of the item description from my account on Poshmark for the purchase that clearly states real fox fur