I purchased a wallet from a seller on Poshmark.com and never received any response or purchaseI discovered seller is inactive and hasn’t been using thier accountI informed Poshmark but nothing was done and nine days passed before I could cancel my orderAfter cancelling order I should if automatically received a refund if back to my balance, but it was never refundedI’ve sent Poshmark support at least six emails regarding this but nothing has been done and it’s been three days
Unfortunately we are unable to locate the email address provided for this claim in our system or any incoming emails to our support teamBecause no order number was provided, we cannot provide information regarding this orderWe recommend that the buyer reach out to our support team directly at [email protected] for further assistance
Poshmark is the place for vindictive fraudstersI bought items from Poshmark, and both items were not delivered, and when I was trying to communicate with the sellers - they cursed me and blocked meMy complaints to the company were useless, then I filed two complaints with paypal and was able to get my money backYet in retaliation for that I was blocked from Poshmark, and the Poshmark' sellers posted derogative slanderous statementsPoshmark is not responding to any emailThis is the absolutely new low for online so called "social market place"
Poshmark refuses to give me redeemable cash for because of a complaint without evidenceThey agree for a return, however no action has been madeI first found out about a company called "Poshmark" through ***They were advertised as being able to sell used brand name items as low as 70% off the original priceThis included fashion items, and of course, makeupJanuary ,I decide to register to sell $value item to PoshmarkSince the eyeshadows were swatched and barely used, I list it at $130, the details of the item in the link included*** I was deciding whether this was a good idea to sell in Poshmark because they would also be taking a portion of my earningsHowever since I wanted to sell the item to receive money back, I didn't mindThe buyer even negotiated to get the item cheaper, so I sold it for $With Poshmark receiving a portion, I only get $backThe s
Poshmark does not have a viable customer service departmentDon't be fooled by the commercials, they even have one of their co-founders pretending to be a consumer on the promoShopping on this site is ok until you have an issue, then you might find yourself at a great financial loss considering the cost of your purchaseAs long as you don't have any issues with your order, you should be fine shopping thereHowever, this is a highly unrealistic expectation for any business and should be addressed I advise consumers to shop on alternative consignment sites that have a well established customer service department, including a working telephone operationPoshmark needs to form a strong customer service department fast before they find themselves out of businessSeverely delayed correspondence through email and the excuses they give not answering your requests are pathetic, if they employed a greater amount of workers to handle return cases they would find themselves with an A+ ratingUntil then I can see this business beginning to collapseI personally have been waiting almost two weeks to et a return approval, Ive yet to receive a return issued to my bankIt will probably be a solid month (or more) until I receive a refund sent to my bankI refuse to shop on this site ever again; this is certainly one of those cases where, if possible, I give them zero stars
SCAMMERS! Their “posh protection” guarantee states that if an item is received and it is not as advertised they will refund your money and assist with the return processThis couldn’t be farther from the truth!
After paying several hundred dollars for a gently worn“Authentic Gucci Belt” it was clear upon arrival that it was a counterfeit knock offAfter five emails to customer service and over one month and counting, I still have not received any responseUnbelievableThey are complicit in the scheme and by ignoring customer emails they refuse to honor their “posh protection” guarantee which is what prompted me to make the purchase in the first place Worst Customer Service I have ever experienced in my lifeWish I could give them zero stars
Initial Business Response /* (1000, 5, 2016/01/29) */
Unfortunately, we do not have access to account information, so we are unable to assist the user with this matterPlease note that our moderation team has many tools to ensure that they are taking appropriate action in terms of account
restrictions
We recommend that the user writes into ***@*** if they have any further questions or concerns
Due to this, we consider the case resolved
Initial Consumer Rebuttal /* (3000, 7, 2016/02/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Although my account was restored weeks ago by the moderation team, I am not happy with the aboves listed responseThe response was not only almost month later than my complaint but it was also nothing short of arroganceI actually make quite a bit of money for this companyHow about a thank you!!!
Final Business Response /* (4000, 9, 2016/02/17) */
According to the user, their account has been restored
Due to this, we consider the case resolved
I have been contacting Poshmark to update my account so I can access the funds I have made from salesI inadvertently entered the wrong email *** and should be ***When you want to make changes to your account Poshmark sends a code to your emailSince the email is incorrect Poshmark has to make the changesYou send Poshmark your username, email and driver’s licenseThey state it takes hours for Poshmark to respond it is now days and my account has not been updatedPoshmark received their fees for sales I made but are holding over $dollars in sales to me because they wont change my email so I unable to transfer the money to my bank accountMost recently I am now receiving emails for someone else who is not meI am getting her account info, purchase and shipping infoUnfortunately Poshmark does not have phone support so very frustratingi am concerned my $will be lost or given to the wrong account
On June 13/I purchased a pair of Gianni Bini black suede boots from Poshmark from their Seller luluaholocic aka *** *** the boots she mailed me were right footed boots one size the other size as a refund was justified Poshmark emailed me a shipping label to return the bootsI contacted Poshmark to inform them I had no way of printing out the shipping label if they could put the shipping label in the Post Office mail in which Poshmark has refused to do soAnd now Poshmark is keeping my money of $Poshmark as a business should be able to accommodate the buyers/refunds in all ways possible
they direct deposit my sales money into my old bank account that is closed, I have tried to change and update my bank account with them prior to this but it worki contacted their customer service and he refuses to correct the error and redeposit my money into my current bank account
Username : *** *** *** *** * * *** It has been days and I have sent emails regarding my most recent refund for $for a paid of glasses that were not shipped out to me at allI cancelled my order and still have yet to receive the refundYou guys do not answer by phone and I want my money back since I have this charge on my bank statement and want my refund for having no product
I consigned a bracelet for sale with Poshmark listing the exact name brand, length, link size and type of metal along with 4-closhots to show the bracelet was in excellent conditionthere was a fair amount of interest in the bracelet and I received three offers prior to receiving and accepting an offer from a buyer that was 10% less than asking priceBecause the item was over $the sale is handled by Poshmark Concierge where the as and authenticate the item, then ship directly to the buyerI shipped the bracelet to Poshmark within hours of the sale and within a few days received an email that Poshmark Concierge has authenticated it and shipped to the buyerTwo days later, the buyer received the bracelet and opened a case for "item not as described"Poshmark notified me in an email and said it would work with the buyer to resolve and possibly make a concession at their expense to close the saleThat was Friday 4/at approximately 1:30PMImmediately I emailed cu
I Purchased a leather coat through the Poshmark websiteIt was described by the seller as flawlessIt arrived March and I opened the package on March I attempted to make a return because the coat was in poor condition and “not as described”I was denied due to a surprising restriction: Poshmark‘s written return policy offers a three day window for returns, but a surprising, “hour” restriction is only announced to the buyer when they are denied the right to return, even when the buyer is within their appointed three day window
I am a seller on Poshmark and have been for nearly yearsI have sold hundreds of items and never had a case openedA buyer opened a case, two full days after receiving, for a dress they bought from me, stating that the size tag was missing and was actually a large, while my listing stated it was a small MIDI dress, which corresponds with long lengthThe buyer debated only the length of the dress, which has no correspondence with sizeI had also stated very clearly in the listing that the size tag was missing - size was estimated based on measurements because of thisIt was clear to me from the case opened and photos provided (of only part of the measuring tape - not the full length which was what the seller was accusing me of falsely listing) indicated that the buyer was unhappy with the fit of the dress and wanted to build a case to returnI stated my end to Poshmark - that missing size tag and measurements were clearly listedBust and waist determine size, not lengthThe bu
I recently made a purchase on poshmark, it was disappointing finding that the company has a very low customer service, the company is impossible to reach, once you reach out to support although they confirm the email issue, they do not contact back, I well not make any more purchase trough poshmark
If a customer receives an item and it is not how it was described in the listing, they may open a case with us within days of delivery as per our return policy: ***
According to our dispute management team,
although the customer did not open a case with us we assisted them with credit as a courtesyOnce payment is released to the seller, we are unable to reverse this action
Additionally, when an order is shipped, both buyer and seller are automatically sent a notification email with USPS tracking details so customers may follow their package’s progressThis information is also available through a customer’s Account section through the app or web
Due to this, we consider the matter resolved
Poshmark yet to respond to emails I have sent regarding merchandise I sold that customer refuses to returnCustomer claimed item was not as described but, when I asked that *** return to me regusedAlmost new *** boots were sold on Poshmark for just **$ yet are valued at $***Customer has now had my merchandise in his/her possession for nearly two days and could possibly be wearing them and I haven't been paid! Customer even admitted to already altering product! At this point I would like compensation of my product immediately
I am a little torn with this siteIn the beginning, I felt this was such a great idea and felt I was having success selling lightly used clothes/accessories that I no longer wantedNow, I'm no full time sellerI have only made about $total and sold or items, but here is my experience so far***I have had one return on a pair of boots and I take full responsibility for the mistake I had madeNot sure how it happened, but I had given wrong sizing on the post and never noticedThe boots where sent back just as they where sent to them and all was goodOverall, not an unreasonable experience.***
#####-I have recently experienced an issue with a buyer that I find to be a bit frustratingI sold a XL Hurley jacket to a women who only paid $(making my actual earnings $and her total payment around $with shipping) She received the item and gave a review of She CLAIMS that there is no way the jacket is a size XL and that it must be sized in Juniors sizingIn the review, she mentions that it doesn't even zip (1-its a button up jacket) and there is no way it will closeClaimed she had plenty of Hurley jackets in a size medium, they all fit perfectlyAt this point I have come to the conclusion that she is a bigger size womanI wear a size small/medium in WOMENS and the jacket was drowning me before I sold itI thought that if she felt strongly enough she could file a claim and Poshmark would be our bufferIt was not in junior sizing so there was no reason for me to apologize and reach out to herShe never filed a claimIt came to the point were payment had been processed and was deposited into my bank accountI'm assuming she noticed as well when that happened because she decided to copy and paste the review under the sold jackets posting the same day########
Here is my theory with this, I believe that she may not fit the jacket like she wanted tooIt may not be the right color or the right materialShe asked no questions before purchasingThe jacket was perfect and just as describedSHE HAD NO CASESo if she were to file, I believe, that she felt she would not win and had to amount to other termsBy reaching out to me I think she expects a seller approved return because of her dissatisfactionNow, if she does REALLY believe that this is sized in juniors, she still has no proof for her case so that may be why she hasn't filed eitherI have not shopped junior sizing since I was I do not have proof of that either since I purchased this jacket too big and that was over a year agoSo looks like we are both out of luck#####
I really do not want to rip people off and I am more than willing to correct my mistakes, but if you purchase something at your own discretion from a USED clothing site, do your researchBUYERS: Need to be active in there purchasesBe aware of what you're risking buying USED itemsNot everyone in this world is honest and thoroughAsk a lot of questions before purchasingConfirm things in the comments and screen shot so that if something is not as it seems, you have a caseASK ASK ASKIm sorry, but its not just a sellers responsibility to make sure you are satisfied with what you're purchasingTake some action and get all of the infoSELLERS: decide if its worth itPoshmark takes effort and time to really get those salesAccuracy and honesty is the most guarantee you can have on this site and even then its not always enough to satisfy a customerI suggest taking pictures of the items BEFORE sending and using them for a case if the item is returned and damaged(This has yet to happen to me, but found it to be common in the reviews) Make sure to time stamp itBe as thorough in descriptions as possible and remember it is not your responsibility to clarify if the customer has not asked the questionsSite reference is always your BEST betIf you can reference an item from the brand and site it came from, that is all the proof you needGrow up people and take responsibilityBe honest as a seller and be skeptical as a buyerI have made money on clothes that I would have otherwise thrown out after collecting dust in my closetI appreciate that about Poshmark, but there are some flaws and Poshmark should be more active in there buyer/seller relationships when things go crazyThere needs to be proof of seller before sending items so that sellers can be protected from buyers who destroy things because of there remorseSellers should be able to ask as many questions as needed and expect honest answersHigher priced items should NEED proof of purchase so that no one is a victim to price mark ups or fakesSo many things should be improved and the best they got is an "automatic price drop tap"As a customer: I have yet to purchase something, but have had my own experiences with buyers and have a little adviceReally ask the questionsThis is a majority USED clothing site and these things are not discounted because they are brand newI have loved when buyers ask questions because that saves me from a return and them from disappointmentI as a buyer have had lacking descriptions on my items and questions work to clear that upThis is no different than buying from a community page through facebook or a yard sale siteOnly thing that really benefits you here is your safety and guidelines given to youThere is rules and from what I understand they work to really keep the buyers happyNow as a buyer, if you are loyal, thorough, and honest you will also find the same in the sellers you purchase fromIf you lie, cheat, or disobey the system than I guarantee you will be reported, harassed, and possibly suspended from the siteI do not support harassment, but I have seen it happen to othersThis is a community of sellers and some don't take fraud lightlyAs a seller: I have yet to have any issues with scammingI did have someone recently purchase and item on the higher $$$ side and I was worried because the user had previously signed up that morning and purchased my item an hour later with no offers or questionsI was skeptical but everything went perfectlyJust remember that your items are not only on Poshmark, but can be viewed through googleI have had a return and it was by my mistake of mislabeling the listingNo issues there and we where both left happyI did have an experience with a customer who felt I had lied about the size of an itemShe felt it was sized in juniors sizing and left a low review despite the quality of the jacket and being as describedI knew that this was not junior sizing and although I was sympathetic, I did not owe her for her opinionShe later left a review on the direct post and I continued to ignore the commentsShe was very harsh and was not constructiveShe could have filed a return, but I think we both knew that the jacket was labeled as described and if she had done her research she would have found out that the jacket is not in junior sizingI later found that she was trying to sell the same jacket for twice what she paid and had it labeled as XLnot junior xlSo I believe she came to the correct conclusionThis site is a riskIts a also a gameYou have to put in the work and be willing to work with others to get items soldI do not do this as a businessIts just a way to make a few dollars off of lightly used items I no longer wantI have yet to experience a scam, but the second I do I will remove my closet from the siteI have seen enough reviews and horror stories to know that this site is not perfectBewareI wouldn't sell high priced items, I wouldn't sell outside of the site to a customer, and I also wouldn't purchase there boutique clothingIt is way overpriced for how not worth it majority of it is
I have been buying and selling on Poshmark for over a yearDuring this time I have had others cyber bully me and create groups to gain up o meI have documentation of these issues which show the conversations between others planning what they would doI also have what was said directly to meI have put in complaints closed my account and would open a new one in hopes I could continue to selli am disabled and do not receive benefits , so this was a great way to make some money, These same people would recognize my products and start the process againi have sent emails to support explaining my situationi never received help or answersI have now been informed my account is closed permanently with no specific reasonsI have asked over and over what I did and they refuse to give me an answerI do not want to sell on there anymore and I am not trying to get back on therei am however wanting to share what has happened to me as I am sure I am not the only oneI don't believe t
I purchased a wallet from a seller on Poshmark.com and never received any response or purchaseI discovered seller is inactive and hasn’t been using thier accountI informed Poshmark but nothing was done and nine days passed before I could cancel my orderAfter cancelling order I should if automatically received a refund if back to my balance, but it was never refundedI’ve sent Poshmark support at least six emails regarding this but nothing has been done and it’s been three days
I have not received payment for an item I have shipped on this appThey are not responding to me at all
Unfortunately we are unable to locate the email address provided for this claim in our system or any incoming emails to our support teamBecause no order number was provided, we cannot provide information regarding this orderWe recommend that the buyer reach out to our support team directly at
[email protected] for further assistance
Poshmark is the place for vindictive fraudstersI bought items from Poshmark, and both items were not delivered, and when I was trying to communicate with the sellers - they cursed me and blocked meMy complaints to the company were useless, then I filed two complaints with paypal and was able to get my money backYet in retaliation for that I was blocked from Poshmark, and the Poshmark' sellers posted derogative slanderous statementsPoshmark is not responding to any emailThis is the absolutely new low for online so called "social market place"
Poshmark refuses to give me redeemable cash for because of a complaint without evidenceThey agree for a return, however no action has been madeI first found out about a company called "Poshmark" through ***They were advertised as being able to sell used brand name items as low as 70% off the original priceThis included fashion items, and of course, makeupJanuary ,I decide to register to sell $value item to PoshmarkSince the eyeshadows were swatched and barely used, I list it at $130, the details of the item in the link included*** I was deciding whether this was a good idea to sell in Poshmark because they would also be taking a portion of my earningsHowever since I wanted to sell the item to receive money back, I didn't mindThe buyer even negotiated to get the item cheaper, so I sold it for $With Poshmark receiving a portion, I only get $backThe s
Poshmark does not have a viable customer service departmentDon't be fooled by the commercials, they even have one of their co-founders pretending to be a consumer on the promoShopping on this site is ok until you have an issue, then you might find yourself at a great financial loss considering the cost of your purchaseAs long as you don't have any issues with your order, you should be fine shopping thereHowever, this is a highly unrealistic expectation for any business and should be addressed I advise consumers to shop on alternative consignment sites that have a well established customer service department, including a working telephone operationPoshmark needs to form a strong customer service department fast before they find themselves out of businessSeverely delayed correspondence through email and the excuses they give not answering your requests are pathetic, if they employed a greater amount of workers to handle return cases they would find themselves with an A+ ratingUntil then I can see this business beginning to collapseI personally have been waiting almost two weeks to et a return approval, Ive yet to receive a return issued to my bankIt will probably be a solid month (or more) until I receive a refund sent to my bankI refuse to shop on this site ever again; this is certainly one of those cases where, if possible, I give them zero stars
SCAMMERS! Their “posh protection” guarantee states that if an item is received and it is not as advertised they will refund your money and assist with the return processThis couldn’t be farther from the truth!
After paying several hundred dollars for a gently worn“Authentic Gucci Belt” it was clear upon arrival that it was a counterfeit knock offAfter five emails to customer service and over one month and counting, I still have not received any responseUnbelievableThey are complicit in the scheme and by ignoring customer emails they refuse to honor their “posh protection” guarantee which is what prompted me to make the purchase in the first place Worst Customer Service I have ever experienced in my lifeWish I could give them zero stars
Initial Business Response /* (1000, 5, 2016/01/29) */
Unfortunately, we do not have access to account information, so we are unable to assist the user with this matterPlease note that our moderation team has many tools to ensure that they are taking appropriate action in terms of account
restrictions
We recommend that the user writes into ***@*** if they have any further questions or concerns
Due to this, we consider the case resolved
Initial Consumer Rebuttal /* (3000, 7, 2016/02/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Although my account was restored weeks ago by the moderation team, I am not happy with the aboves listed responseThe response was not only almost month later than my complaint but it was also nothing short of arroganceI actually make quite a bit of money for this companyHow about a thank you!!!
Final Business Response /* (4000, 9, 2016/02/17) */
According to the user, their account has been restored
Due to this, we consider the case resolved
I have been contacting Poshmark to update my account so I can access the funds I have made from salesI inadvertently entered the wrong email *** and should be ***When you want to make changes to your account Poshmark sends a code to your emailSince the email is incorrect Poshmark has to make the changesYou send Poshmark your username, email and driver’s licenseThey state it takes hours for Poshmark to respond it is now days and my account has not been updatedPoshmark received their fees for sales I made but are holding over $dollars in sales to me because they wont change my email so I unable to transfer the money to my bank accountMost recently I am now receiving emails for someone else who is not meI am getting her account info, purchase and shipping infoUnfortunately Poshmark does not have phone support so very frustratingi am concerned my $will be lost or given to the wrong account
On June 13/I purchased a pair of Gianni Bini black suede boots from Poshmark from their Seller luluaholocic aka *** *** the boots she mailed me were right footed boots one size the other size as a refund was justified Poshmark emailed me a shipping label to return the bootsI contacted Poshmark to inform them I had no way of printing out the shipping label if they could put the shipping label in the Post Office mail in which Poshmark has refused to do soAnd now Poshmark is keeping my money of $Poshmark as a business should be able to accommodate the buyers/refunds in all ways possible
they direct deposit my sales money into my old bank account that is closed, I have tried to change and update my bank account with them prior to this but it worki contacted their customer service and he refuses to correct the error and redeposit my money into my current bank account
Username : *** *** *** *** * * *** It has been days and I have sent emails regarding my most recent refund for $for a paid of glasses that were not shipped out to me at allI cancelled my order and still have yet to receive the refundYou guys do not answer by phone and I want my money back since I have this charge on my bank statement and want my refund for having no product
I consigned a bracelet for sale with Poshmark listing the exact name brand, length, link size and type of metal along with 4-closhots to show the bracelet was in excellent conditionthere was a fair amount of interest in the bracelet and I received three offers prior to receiving and accepting an offer from a buyer that was 10% less than asking priceBecause the item was over $the sale is handled by Poshmark Concierge where the a
s and authenticate the item, then ship directly to the buyerI shipped the bracelet to Poshmark within hours of the sale and within a few days received an email that Poshmark Concierge has authenticated it and shipped to the buyerTwo days later, the buyer received the bracelet and opened a case for "item not as described"Poshmark notified me in an email and said it would work with the buyer to resolve and possibly make a concession at their expense to close the saleThat was Friday 4/at approximately 1:30PMImmediately I emailed cu
I Purchased a leather coat through the Poshmark websiteIt was described by the seller as flawlessIt arrived March and I opened the package on March I attempted to make a return because the coat was in poor condition and “not as described”I was denied due to a surprising restriction: Poshmark‘s written return policy offers a three day window for returns, but a surprising, “hour” restriction is only announced to the buyer when they are denied the right to return, even when the buyer is within their appointed three day window
I am a seller on Poshmark and have been for nearly yearsI have sold hundreds of items and never had a case openedA buyer opened a case, two full days after receiving, for a dress they bought from me, stating that the size tag was missing and was actually a large, while my listing stated it was a small MIDI dress, which corresponds with long lengthThe buyer debated only the length of the dress, which has no correspondence with sizeI had also stated very clearly in the listing that the size tag was missing - size was estimated based on measurements because of thisIt was clear to me from the case opened and photos provided (of only part of the measuring tape - not the full length which was what the seller was accusing me of falsely listing) indicated that the buyer was unhappy with the fit of the dress and wanted to build a case to returnI stated my end to Poshmark - that missing size tag and measurements were clearly listedBust and waist determine size, not lengthThe bu
I recently made a purchase on poshmark, it was disappointing finding that the company has a very low customer service, the company is impossible to reach, once you reach out to support although they confirm the email issue, they do not contact back, I well not make any more purchase trough poshmark
If a customer receives an item and it is not how it was described in the listing, they may open a case with us within days of delivery as per our return policy: ***
According to our dispute management team,
although the customer did not open a case with us we assisted them with credit as a courtesyOnce payment is released to the seller, we are unable to reverse this action
Additionally, when an order is shipped, both buyer and seller are automatically sent a notification email with USPS tracking details so customers may follow their package’s progressThis information is also available through a customer’s Account section through the app or web
Due to this, we consider the matter resolved
Poshmark yet to respond to emails I have sent regarding merchandise I sold that customer refuses to returnCustomer claimed item was not as described but, when I asked that *** return to me regusedAlmost new *** boots were sold on Poshmark for just **$ yet are valued at $***Customer has now had my merchandise in his/her possession for nearly two days and could possibly be wearing them and I haven't been paid! Customer even admitted to already altering product! At this point I would like compensation of my product immediately
I am a little torn with this siteIn the beginning, I felt this was such a great idea and felt I was having success selling lightly used clothes/accessories that I no longer wantedNow, I'm no full time sellerI have only made about $total and sold or items, but here is my experience so far***I have had one return on a pair of boots and I take full responsibility for the mistake I had madeNot sure how it happened, but I had given wrong sizing on the post and never noticedThe boots where sent back just as they where sent to them and all was goodOverall, not an unreasonable experience.***
#####-I have recently experienced an issue with a buyer that I find to be a bit frustratingI sold a XL Hurley jacket to a women who only paid $(making my actual earnings $and her total payment around $with shipping) She received the item and gave a review of She CLAIMS that there is no way the jacket is a size XL and that it must be sized in Juniors sizingIn the review, she mentions that it doesn't even zip (1-its a button up jacket) and there is no way it will closeClaimed she had plenty of Hurley jackets in a size medium, they all fit perfectlyAt this point I have come to the conclusion that she is a bigger size womanI wear a size small/medium in WOMENS and the jacket was drowning me before I sold itI thought that if she felt strongly enough she could file a claim and Poshmark would be our bufferIt was not in junior sizing so there was no reason for me to apologize and reach out to herShe never filed a claimIt came to the point were payment had been processed and was deposited into my bank accountI'm assuming she noticed as well when that happened because she decided to copy and paste the review under the sold jackets posting the same day########
Here is my theory with this, I believe that she may not fit the jacket like she wanted tooIt may not be the right color or the right materialShe asked no questions before purchasingThe jacket was perfect and just as describedSHE HAD NO CASESo if she were to file, I believe, that she felt she would not win and had to amount to other termsBy reaching out to me I think she expects a seller approved return because of her dissatisfactionNow, if she does REALLY believe that this is sized in juniors, she still has no proof for her case so that may be why she hasn't filed eitherI have not shopped junior sizing since I was I do not have proof of that either since I purchased this jacket too big and that was over a year agoSo looks like we are both out of luck#####
I really do not want to rip people off and I am more than willing to correct my mistakes, but if you purchase something at your own discretion from a USED clothing site, do your researchBUYERS: Need to be active in there purchasesBe aware of what you're risking buying USED itemsNot everyone in this world is honest and thoroughAsk a lot of questions before purchasingConfirm things in the comments and screen shot so that if something is not as it seems, you have a caseASK ASK ASKIm sorry, but its not just a sellers responsibility to make sure you are satisfied with what you're purchasingTake some action and get all of the infoSELLERS: decide if its worth itPoshmark takes effort and time to really get those salesAccuracy and honesty is the most guarantee you can have on this site and even then its not always enough to satisfy a customerI suggest taking pictures of the items BEFORE sending and using them for a case if the item is returned and damaged(This has yet to happen to me, but found it to be common in the reviews) Make sure to time stamp itBe as thorough in descriptions as possible and remember it is not your responsibility to clarify if the customer has not asked the questionsSite reference is always your BEST betIf you can reference an item from the brand and site it came from, that is all the proof you needGrow up people and take responsibilityBe honest as a seller and be skeptical as a buyerI have made money on clothes that I would have otherwise thrown out after collecting dust in my closetI appreciate that about Poshmark, but there are some flaws and Poshmark should be more active in there buyer/seller relationships when things go crazyThere needs to be proof of seller before sending items so that sellers can be protected from buyers who destroy things because of there remorseSellers should be able to ask as many questions as needed and expect honest answersHigher priced items should NEED proof of purchase so that no one is a victim to price mark ups or fakesSo many things should be improved and the best they got is an "automatic price drop tap"As a customer: I have yet to purchase something, but have had my own experiences with buyers and have a little adviceReally ask the questionsThis is a majority USED clothing site and these things are not discounted because they are brand newI have loved when buyers ask questions because that saves me from a return and them from disappointmentI as a buyer have had lacking descriptions on my items and questions work to clear that upThis is no different than buying from a community page through facebook or a yard sale siteOnly thing that really benefits you here is your safety and guidelines given to youThere is rules and from what I understand they work to really keep the buyers happyNow as a buyer, if you are loyal, thorough, and honest you will also find the same in the sellers you purchase fromIf you lie, cheat, or disobey the system than I guarantee you will be reported, harassed, and possibly suspended from the siteI do not support harassment, but I have seen it happen to othersThis is a community of sellers and some don't take fraud lightlyAs a seller: I have yet to have any issues with scammingI did have someone recently purchase and item on the higher $$$ side and I was worried because the user had previously signed up that morning and purchased my item an hour later with no offers or questionsI was skeptical but everything went perfectlyJust remember that your items are not only on Poshmark, but can be viewed through googleI have had a return and it was by my mistake of mislabeling the listingNo issues there and we where both left happyI did have an experience with a customer who felt I had lied about the size of an itemShe felt it was sized in juniors sizing and left a low review despite the quality of the jacket and being as describedI knew that this was not junior sizing and although I was sympathetic, I did not owe her for her opinionShe later left a review on the direct post and I continued to ignore the commentsShe was very harsh and was not constructiveShe could have filed a return, but I think we both knew that the jacket was labeled as described and if she had done her research she would have found out that the jacket is not in junior sizingI later found that she was trying to sell the same jacket for twice what she paid and had it labeled as XLnot junior xlSo I believe she came to the correct conclusionThis site is a riskIts a also a gameYou have to put in the work and be willing to work with others to get items soldI do not do this as a businessIts just a way to make a few dollars off of lightly used items I no longer wantI have yet to experience a scam, but the second I do I will remove my closet from the siteI have seen enough reviews and horror stories to know that this site is not perfectBewareI wouldn't sell high priced items, I wouldn't sell outside of the site to a customer, and I also wouldn't purchase there boutique clothingIt is way overpriced for how not worth it majority of it is
I have been buying and selling on Poshmark for over a yearDuring this time I have had others cyber bully me and create groups to gain up o meI have documentation of these issues which show the conversations between others planning what they would doI also have what was said directly to meI have put in complaints closed my account and would open a new one in hopes I could continue to selli am disabled and do not receive benefits , so this was a great way to make some money, These same people would recognize my products and start the process againi have sent emails to support explaining my situationi never received help or answersI have now been informed my account is closed permanently with no specific reasonsI have asked over and over what I did and they refuse to give me an answerI do not want to sell on there anymore and I am not trying to get back on therei am however wanting to share what has happened to me as I am sure I am not the only oneI don't believe t