The pages from *** that the seller provided did not show tracking informationThey showed the origin and destination addresses, as well as proof of the label being generated by PoshmarkIn addition, ***' website did not show tracking information for the labelAs previously stated, regardless of the lack of tracking information, the seller was fully paid for this order.
Due to this, we consider the case resolved
Poshmark claims to have zero tolerance when it comes to sales of counterfeit itemsHowever, their practice is the exact oppositeAll other resale apps either authenticate listings up front, authenticate all sales in-house before distributing to buyer, or respond to reports of counterfeit listings in a timely manner so that 1) sellers of authentic items don't experience downward pricing pressure and/or waning buyer optimism 2) illegal sales aren't conducted through platform 3) buyers don't acquire counterfeit items illegally to resale again
Poshmark doesn't actually enforce these guidelinesThey utilize an automated reporting feature that only kicks in when sufficient number threshold of distinct users report a listing, which often occurs after a listing has already soldRepeat offenders take advantage of these loopholes to make as many sales as possible before any actions are taken against them, if ever at allThere are numerous flagrant violations on a daily basis--some more deceptive in their tactics while others blatantly display violations of trademark/copyright laws in the absence of enforcementPoshmark always keeps their 20% commission of each sale through their app, even if they eventually remove the violation listing after the saleIt's within their financial interests to continue to look the other way on thousands of Illegal sales each day while sacrificing the prices of the legitimate sales competing in a market drowning with counterfeitsIt provides them an illegal advantage over their competitors that DO enforce trademark/copyright infringements
I purchased a purse for $that was supposed to be excellent with no stsins/marks any issues, when I recieved the purse it was horrible, it had worn out handles, ink and makeup stains inside and nothing like described, I opened a return and subbmited pictures to poshmark, they approved my return and sent a return label on Oct 2nd, it was to late to ship the purse back that day so I shipped it back first thing Oct 3rd, the USPS recieved it Oct 5th and tried delivering the purse, either no one accepted it or no one was home but either way it did not get delivered, so again the USPS left a reminder to the seller about picking up the package and nothing, it is now Oct 13th and the USPS still has the package because no one will get it, I am still out my money, I have emailed poshmark multiple times about this, they replied one time to me telling me to provide them an offer number which I already did in the email, so I just got the run around, I have sent them multiple emails including
I purchased an item on Postmark.com, and was sent the completely WRONG itemI ordered a orange flower cardigan, and received a mauve skirtI contacted the seller immediately upon receiving the wrong item, and she messaged back that she made a mistake and shipped my sweater to someone else, and that person's skirt to meThat was a week agoI contacted Postmark to ask them to facilitate me getting the item I ordered a paid for--and all I received was a mailing label to ship the skirt I received to someone else--absolutely ZERO response as to where my item is, nor when I will be receiving it! It's like they want me to mail the item I received to someone else and aren't caring one bit about getting my item to me! In a week I haven't received a single response to my emails asking where my item is, nor when I might receive itThis is unprofessional and this business is a complete JOKEI want my Posh credit refunded to me so I can spend it on something I want, not whatever a seller deci
I was told that a transaction processed and to ship my item to poshmark for authenticationSeveral days after I mailed the item, I received an email saying the transaction was canceledPoshmark should never have asked me to ship an item prior to them clearing the transactionThis is an attempt by their company to swindle consumers of authentic items and replace them with the fake items they selli contacted them immediately after they contacted me and emailed them to return the item and they replied only todayhere's the email they sent me as they attempt to defraud consumers: JUN 26, | 01:56PM PDT Megan replied: Hi Layne, We are reaching out to you regarding your recent Poshmark sale, "Brand new chanel o card in python" Order: ***Unfortunately, we have been forced to cancel this order due to difficulty in confirming the buyer's payment methodWe sincerely apologize for the disappointment and inconvenience and would like to offer $Posh Credits to yo
After having my account open for over a year, I made my first purchase on PoshmarkAn epic failI found the item I had searched for, paid for it, and waited for notification that my item had shippedNothingAttempted to contact seller on the listing page as to a shipping date, no responseFinally cancelled my order, and now will delete my accountThere needs to be a better way to communicate with sellersA sincere thank you to Poshmark for a quick, full refund
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meExcept that posh needs to apologize to me for a time and effort wastedThey could have prevented this from happening but they protected the seller due to greedTheir action to my complaint was extremely unacceptable! I have two toddlers to take care of and I had to do all investigation to get my money back because posh didn’t do anything!!!Sincerely, Zces Allen
This is an *** dominant companyThey have refunded all my purchases and blocked me from all the sellers I bought from because my profile pictures is me, a blonde girl with an *** guyI contacted customer support to see why they refunded of my purchases and they said stick to my own kindThey are racist
I sold a *** gold necklace on poshmark and the guy who bought it said it wasn't as described and it's been days with no decision, no money released to me, no nothing and he still has my necklace! I have emailed them about times with no answer nothing at all! I need either MY necklace back, not some fake piece of crap that guy bought, or my money releasedI sent an appraisal that I paid for myself, I sent with insurance, and I'm still sitting here like an it, waiting for someone to contact me from poshmark, the crappiest sales platform on the internetBeware people, this ain't no ***!
I sold a pair of shoes through Poshmark for $***, my part of the sale being $***Poshmark sent me an email confirming the sale and asked me to quickly ship the shoesI shipped the shoes the same day I received the emailThe next day I received an email saying the sale was cancelled and to please contact them if I had already shipped the shoesI have tried contacting poshmark multiple times with no responseThe shoes are with the buyer and I never received my payment
My wife ordered a pair of sneakers as a gift for me.They were supposedly delivered while I was at work.Never got the package.Neighbors know nothing.Never EVER in years at this address has ANYONE lost or not recieved a package.Never accepted the order on the app since it was never recieved.Reported well within Poshmarks terms.Took them a week to basically tell us we are on our own.UNBELIEVEABLE...$down the drain.Worst experience with online shopping in my life.This is exactly why people are wary of 3rd party seller sites.I WILL TELL ANYONE WHO WILL LISTEN TO FORGET ABOUT POSHMARK
My account was suddenly restricted from selling and buying out of nowhere, without a single warningWhen I asked why, I was advised I had another account which violated rules and had been suspended, despite not having any other accountsMy suspicion is someone who I am sharing internet has done something but I have zero connection to them and I have been nothing but perfect poshmark user for more than years and NEVER GOT A SINGLE WARNINGI want my account backPoshmark is full of scammers commenting under every listing to be contacted offsite and none of them are suspended but mine was suspended out of nowhere
Complaint: ***I am rejecting this response because:
they never gave me a credit and I was on vacation so I could in no way have sent a response to them in their three day time periodthey are being unfairit was also a mens jacket not womens so in no way is this even a product I can use!Sincerely,*** ***
I have notified customer service on two different purchases I made that were not what the seller advertised with pictures and Poshmark never even replied to my emailsI also contacted both sellers and was told that I would be getting a refund of my money which I did not
I went on Poshmark and selected to make a purchase for a few itemsWithout checking my balance on my card my transactions all said declinedSo thinking I must be out of money on my card I sign outTo my surprise the next day I check the balance on a separate card that I never made a purchase on Poshmark with, my money was goneI repeat the transactions were declined from the card I used and I did not try to purchase again for those itemsCome to find out Poshmark underhandedly found out my other debit card number and processed several transactions that I did not authorizeNow in order to complete an order you have to select the option for your debit card to be charged each individual time being that you are paying individual people well Poshmark did a collective charge and that's fraudulent
I concur *** *** review of Poshmark.com on 1/23/If you are thinking about purchasing a brand name merchandise on Poshmark, FORGET it! Poshmark DOES NOT take your sideEVERThey put a burden on buyers to prove the item is fakeProviding pictures isn’t good enough! POSHMARK is existed to make moneyTheir policy & procedures are heavily favored their sellersI am going to delete my account with PoshmarkI will never ever use Poshmark again
Hi, I was not able to apply my code for $off my first purchase and free shipping of $to my order for some reasonI have tried contacting Poshmark, but they do not have live customer serviceI emailed them several timesLastly, the offered to apply this discount to my "next" orderI don't know if there will be a next order, so I would like it applied to THIS order per Poshmark's offer
I sold a piece of jewelry on Poshmark and was supposed to get $from my salePoshmark was supposed to transfer the money to my PayPal accountI gave them my email address as requested, ***, Posh sent it to the wrong PayPal account with the email *** the person that owns that account is *** ***Poshmark will not fix this and pay me my moneyPaypal says it's Poshmarks responsibility to fix it since they sent it to the wrong personPlease help me with this matterI cannot contact posh by phone, only emailMy case # with Poshmark ***...thank you Alice wylie
I placed an object up for sale on their website detailing the exact wear of the itemThe item was worn once and had been in storageIt sold and the company does not give returns since it’s based on consignmentI had purchased items that didn’t fit and weren’t given a returnThe buyer was granted a return and it’s advertisement
I made a clothing purchase of pairs of jeans on PoshmarkReceived my purchase in the mailThe seller was dishonest and had told me one pair of jeans was "worn once", yet they had been heavily wornThe 2nd pair of jeans didn't fit and they were also very ugly in person as opposed to what they looked like on PoshmarkI notified Poshmark customer service that I wanted to return both pairs of jeans for a refund as I was completely dissatisfied with my purchaseCustomer service denied my request as if it was my fault about the jeans and completed the sale, the seller got their money and I got burnedI sent another email to customer service explaining my disappointment with the process over a week ago and never received any responseThey have a policy called "Posh Protect" that supposedly protects buyers from exactly what happened to meThey did not stand by their policy or even follow up with a response to my email as to what happenedI have been lied to, cheated out of money, bu
The pages from *** that the seller provided did not show tracking informationThey showed the origin and destination addresses, as well as proof of the label being generated by PoshmarkIn addition, ***' website did not show tracking information for the labelAs previously stated, regardless of the lack of tracking information, the seller was fully paid for this order.
Due to this, we consider the case resolved
Poshmark claims to have zero tolerance when it comes to sales of counterfeit itemsHowever, their practice is the exact oppositeAll other resale apps either authenticate listings up front, authenticate all sales in-house before distributing to buyer, or respond to reports of counterfeit listings in a timely manner so that 1) sellers of authentic items don't experience downward pricing pressure and/or waning buyer optimism 2) illegal sales aren't conducted through platform 3) buyers don't acquire counterfeit items illegally to resale again
Poshmark doesn't actually enforce these guidelinesThey utilize an automated reporting feature that only kicks in when sufficient number threshold of distinct users report a listing, which often occurs after a listing has already soldRepeat offenders take advantage of these loopholes to make as many sales as possible before any actions are taken against them, if ever at allThere are numerous flagrant violations on a daily basis--some more deceptive in their tactics while others blatantly display violations of trademark/copyright laws in the absence of enforcementPoshmark always keeps their 20% commission of each sale through their app, even if they eventually remove the violation listing after the saleIt's within their financial interests to continue to look the other way on thousands of Illegal sales each day while sacrificing the prices of the legitimate sales competing in a market drowning with counterfeitsIt provides them an illegal advantage over their competitors that DO enforce trademark/copyright infringements
I purchased a purse for $that was supposed to be excellent with no stsins/marks any issues, when I recieved the purse it was horrible, it had worn out handles, ink and makeup stains inside and nothing like described, I opened a return and subbmited pictures to poshmark, they approved my return and sent a return label on Oct 2nd, it was to late to ship the purse back that day so I shipped it back first thing Oct 3rd, the USPS recieved it Oct 5th and tried delivering the purse, either no one accepted it or no one was home but either way it did not get delivered, so again the USPS left a reminder to the seller about picking up the package and nothing, it is now Oct 13th and the USPS still has the package because no one will get it, I am still out my money, I have emailed poshmark multiple times about this, they replied one time to me telling me to provide them an offer number which I already did in the email, so I just got the run around, I have sent them multiple emails including
I purchased an item on Postmark.com, and was sent the completely WRONG itemI ordered a orange flower cardigan, and received a mauve skirtI contacted the seller immediately upon receiving the wrong item, and she messaged back that she made a mistake and shipped my sweater to someone else, and that person's skirt to meThat was a week agoI contacted Postmark to ask them to facilitate me getting the item I ordered a paid for--and all I received was a mailing label to ship the skirt I received to someone else--absolutely ZERO response as to where my item is, nor when I will be receiving it! It's like they want me to mail the item I received to someone else and aren't caring one bit about getting my item to me! In a week I haven't received a single response to my emails asking where my item is, nor when I might receive itThis is unprofessional and this business is a complete JOKEI want my Posh credit refunded to me so I can spend it on something I want, not whatever a seller deci
I was told that a transaction processed and to ship my item to poshmark for authenticationSeveral days after I mailed the item, I received an email saying the transaction was canceledPoshmark should never have asked me to ship an item prior to them clearing the transactionThis is an attempt by their company to swindle consumers of authentic items and replace them with the fake items they selli contacted them immediately after they contacted me and emailed them to return the item and they replied only todayhere's the email they sent me as they attempt to defraud consumers: JUN 26, | 01:56PM PDT Megan replied: Hi Layne, We are reaching out to you regarding your recent Poshmark sale, "Brand new chanel o card in python" Order: ***Unfortunately, we have been forced to cancel this order due to difficulty in confirming the buyer's payment methodWe sincerely apologize for the disappointment and inconvenience and would like to offer $Posh Credits to yo
After having my account open for over a year, I made my first purchase on PoshmarkAn epic failI found the item I had searched for, paid for it, and waited for notification that my item had shippedNothingAttempted to contact seller on the listing page as to a shipping date, no responseFinally cancelled my order, and now will delete my accountThere needs to be a better way to communicate with sellersA sincere thank you to Poshmark for a quick, full refund
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meExcept that posh needs to apologize to me for a time and effort wastedThey could have prevented this from happening but they protected the seller due to greedTheir action to my complaint was extremely unacceptable! I have two toddlers to take care of and I had to do all investigation to get my money back because posh didn’t do anything!!!Sincerely, Zces Allen
This is an *** dominant companyThey have refunded all my purchases and blocked me from all the sellers I bought from because my profile pictures is me, a blonde girl with an *** guyI contacted customer support to see why they refunded of my purchases and they said stick to my own kindThey are racist
I sold a *** gold necklace on poshmark and the guy who bought it said it wasn't as described and it's been days with no decision, no money released to me, no nothing and he still has my necklace! I have emailed them about times with no answer nothing at all! I need either MY necklace back, not some fake piece of crap that guy bought, or my money releasedI sent an appraisal that I paid for myself, I sent with insurance, and I'm still sitting here like an i
t, waiting for someone to contact me from poshmark, the crappiest sales platform on the internetBeware people, this ain't no ***!
I sold a pair of shoes through Poshmark for $***, my part of the sale being $***Poshmark sent me an email confirming the sale and asked me to quickly ship the shoesI shipped the shoes the same day I received the emailThe next day I received an email saying the sale was cancelled and to please contact them if I had already shipped the shoesI have tried contacting poshmark multiple times with no responseThe shoes are with the buyer and I never received my payment
My wife ordered a pair of sneakers as a gift for me.They were supposedly delivered while I was at work.Never got the package.Neighbors know nothing.Never EVER in years at this address has ANYONE lost or not recieved a package.Never accepted the order on the app since it was never recieved.Reported well within Poshmarks terms.Took them a week to basically tell us we are on our own.UNBELIEVEABLE...$down the drain.Worst experience with online shopping in my life.This is exactly why people are wary of 3rd party seller sites.I WILL TELL ANYONE WHO WILL LISTEN TO FORGET ABOUT POSHMARK
My account was suddenly restricted from selling and buying out of nowhere, without a single warningWhen I asked why, I was advised I had another account which violated rules and had been suspended, despite not having any other accountsMy suspicion is someone who I am sharing internet has done something but I have zero connection to them and I have been nothing but perfect poshmark user for more than years and NEVER GOT A SINGLE WARNINGI want my account backPoshmark is full of scammers commenting under every listing to be contacted offsite and none of them are suspended but mine was suspended out of nowhere
Complaint: ***I am rejecting this response because:
they never gave me a credit and I was on vacation so I could in no way have sent a response to them in their three day time periodthey are being unfairit was also a mens jacket not womens so in no way is this even a product I can use!Sincerely,*** ***
I have notified customer service on two different purchases I made that were not what the seller advertised with pictures and Poshmark never even replied to my emailsI also contacted both sellers and was told that I would be getting a refund of my money which I did not
I went on Poshmark and selected to make a purchase for a few itemsWithout checking my balance on my card my transactions all said declinedSo thinking I must be out of money on my card I sign outTo my surprise the next day I check the balance on a separate card that I never made a purchase on Poshmark with, my money was goneI repeat the transactions were declined from the card I used and I did not try to purchase again for those itemsCome to find out Poshmark underhandedly found out my other debit card number and processed several transactions that I did not authorizeNow in order to complete an order you have to select the option for your debit card to be charged each individual time being that you are paying individual people well Poshmark did a collective charge and that's fraudulent
I concur *** *** review of Poshmark.com on 1/23/If you are thinking about purchasing a brand name merchandise on Poshmark, FORGET it! Poshmark DOES NOT take your sideEVERThey put a burden on buyers to prove the item is fakeProviding pictures isn’t good enough! POSHMARK is existed to make moneyTheir policy & procedures are heavily favored their sellersI am going to delete my account with PoshmarkI will never ever use Poshmark again
Hi, I was not able to apply my code for $off my first purchase and free shipping of $to my order for some reasonI have tried contacting Poshmark, but they do not have live customer serviceI emailed them several timesLastly, the offered to apply this discount to my "next" orderI don't know if there will be a next order, so I would like it applied to THIS order per Poshmark's offer
I sold a piece of jewelry on Poshmark and was supposed to get $from my salePoshmark was supposed to transfer the money to my PayPal accountI gave them my email address as requested, ***, Posh sent it to the wrong PayPal account with the email *** the person that owns that account is *** ***Poshmark will not fix this and pay me my moneyPaypal says it's Poshmarks responsibility to fix it since they sent it to the wrong personPlease help me with this matterI cannot contact posh by phone, only emailMy case # with Poshmark ***...thank you Alice wylie
I placed an object up for sale on their website detailing the exact wear of the itemThe item was worn once and had been in storageIt sold and the company does not give returns since it’s based on consignmentI had purchased items that didn’t fit and weren’t given a returnThe buyer was granted a return and it’s advertisement
I made a clothing purchase of pairs of jeans on PoshmarkReceived my purchase in the mailThe seller was dishonest and had told me one pair of jeans was "worn once", yet they had been heavily wornThe 2nd pair of jeans didn't fit and they were also very ugly in person as opposed to what they looked like on PoshmarkI notified Poshmark customer service that I wanted to return both pairs of jeans for a refund as I was completely dissatisfied with my purchaseCustomer service denied my request as if it was my fault about the jeans and completed the sale, the seller got their money and I got burnedI sent another email to customer service explaining my disappointment with the process over a week ago and never received any responseThey have a policy called "Posh Protect" that supposedly protects buyers from exactly what happened to meThey did not stand by their policy or even follow up with a response to my email as to what happenedI have been lied to, cheated out of money, bu