PureFit KETO

I was charged $89.95 twice (179.90 total) for products /services I never agreed to buy nor received. I agreed to pay $9.90 for a one time purchase.
*** on 11/17/19 for $9.90 which I placed.
They charged me 89.95 twice on 12/2/19 which I did not sign up for nor did I receive any products or services for. They claim I signed up for auto ship (I read all the fine print when I made the purchase for $9.90 and nothing about auto ship or future charges). They never shipped any product anyhow.

Scammed my wife with buy 3 get 2 free , then charged her for all 5 bottles. When I called , they refused to cancel this order , hung up on me 4 times.
Keto fit order number
XXXXXXXX

They continue to charge my credit card each month and send me Keto Advanced weight loss tablet/capsules that I do not want and I want to cancel them.
I have been unable to cancel the Keto Advanced Weight Loss tablets/capsules that continually arrive from a warehouse fulfillment center at P.O. Box 1079, Pleasant Grove UT 84062

Complete scam..so disgusted..by the looks of the other posts, I will not be able to get money back..so I am going to throw the product away, and take my lesson...

I ordered platinum fit keto for just under 5.00. Then was charged 89.00 and some change a few weeks later. I called right away. Of course I was told that "agreed to it by checking a box when I checked out" no they would not give me my money back" now I dont even trust taking the supplement.
YOU'VE BEEN WARNED...DO NOT BUY FROM THESE FOLKS!!!!

They do not make it clear that you will be charged any amount after 14 days. Just pay trial amount of shipping costs. No results from pills. Scam.
Called and was denied a refund.

see Attached document

Being charged for something I didn't even order. No consent was ever given.

So beyond angry. Who gives you the right!!!!
I had ordered 1 bottle to try. And ended up getting 7 bottles. And charges on my cc for over $450! I'm floored, heart sick and angry. I will send everything back and I demand my money back also!!!

Guaranteed REfund , and after returning 5 months no refund to be seen. Total Scam evertime you call they confirm they received the product but no refu
- Got products , returned unopened within guaranteed timeframe with USPS proof of delivery.

I ordered a sample of Keto Fit. The website was confusing! Charged me 200.00!
On 11/27 I ordered Keto Fit. It was supposed to be a 30.00 charge. For a Sample bottle! They sent me 5 bottles for 200.00! When I ordered online there was no confirmation of a price nor what I would be receiving! When I called them after receiving product and my card being charged 200.00. I told them I wanted a full refund and I would return product. They said they could not help me No refund They said it was a promotional offer and they hung up on me!

I received a package from this company that I did not order and was charged for it.
I received a package from this company that I did not order. I looked in my emails and found a shipping notification but no order confirmation. The packing ship did not include a dollar amount. I started looking through my accounts and called the fraud department for my credit card. I have disputed the charge. They provided me with a phone number for the company and I reached a voicemail account that did not state the business name and had a full in box.

I placed an order on-line September 2019. I was charged a significant higher amount than what was posted in the ad. I immediately called, was told I couldn't cancel because my order had already been released, in the less than 4 minutes from placing the order to calling the company. Very efficient! The order arrived about 2 wks later. I tried for a month, and wrote back I wasn't satisfied and wanted a refund. I was told to be patient, I would see results soon. I wrote back a number of times after, and finally insisted I wanted to exercise my right to return. They sent the info how to return, including RMA #'s. I return in October and received confirmation by the post office, the package was received. To date, I have not received my refund. Each time I contact this company, I'm told they are behind in the receiving department and to be patient. My last email to them, this wk, November 29th, was advising I have read this website, and would be escalating my complaint. I've had no response from this company after sending 2 emails this week. BUYER BEWARE!!! This is a scam. You will be out far more money than you think when you order on-line, the product does not work, and you will not be refunded. I plan to post this on every website I can find that has any links to this company. DO NOT PURCHASE!!!

Purchase incorrect in the first place. Product returned and still waiting refund.
Ordered on mobile phone Aug.10 Package #1 3 x Keto Pure @ $29.60 USD + 2 FREE. No preview of shopping cart to ensure correct products & dollar amount.
Card just billed $258.84 USD
Called Aug 11, spoke to customer service who said I had ordered 5 x Keto Pure & 3 bottles of Ultimate Weight Loss package.Would not listen to my concern.
Emailed Aug 15 requesting order clarification as I had been billed for product not ordered
Received email Aug 11 from Xenia with platitudes of maybe misread and how wonderful the products are and their 60 day satisfaction guarantee
Although I purchased a single order, the order had 2 separate order numbers-
Keto Pure order # 9623236 ($198.99 USD) order time 09.24pm
Ultimate Weight Loss Package # 9623336 ($59.85 USD) order time 09.29pm
Shipping of both order # 9623332 ($1.89 USD)
Package received, emailed Sept 9 requesting return information for a full refund
Received email Sept 10 from Catherine offering me a fitness tracker.
Replied same date again requesting return information.
Recieved email Sept 10 from Kenny confirming that return information would be emailed
Received return information email Sept 10
Emailed Sept 28 informing that tracked return package had arrived at their Returns & Receiving Depot in Denver on Sept 24 at 10.42 am and requesting when refund could be expected.
Emailed Sept 29 to Gemma attaching proof of mailing and delivery
Received Sept 29 from Naifah confirmation and standard auto reply about return being processed.
Emailed Oct 25 again requesting refund
Received email Oct 25 saying request has been updated
Emailed Nov 12 ordering refund to be returned to my card
Received email Nov 12 from Paulo stating that they have escalated my concern.
Called Customer support Nov 26 ordereing an immediate refund . Person I think was called Mary, claimed to be an executive assistant, informed me that I could not speak to anyone in the processing dept. and that a refund will be processed "sometime soon". Was rude when I asked for a more precise time such as 2 days, a week Put the phone down on me when I said I was going to report them to Marketplace and Revdex.com
I would appreciate your support in looking into this. My request being a full refund of $258.84 USD

Ordered 1 bottle keto checked my account they took the money ..I tryed to cancel no joy ..no parcel received ..waited 4 months so far n still no joy
Ordered 1 bottle of keto checked my account realised theyd took I think it was 163 . 59 ...I tryed to cancel but they ssid it had gone threw with in 15 mins of purchase so I had to wait for parcel to arrive ..after upteen emails back to then n me getting repeat messages back 4 months on and still no refund ....I have not received any parcel from them ..so I kept asking for a refund .they keep telling me that id have to wait for the parcel to be returned to them to mach up n that I had to follow a returns something or other ...but how can I return a parcel that has not been received ..I keep telling them I have not received it ..they are now ignoring my emails as I want to no what they are going to do ..but no reply ...so now im asking for your help to resolve this matter ..thank you .

Fraudulent order was placed using my credit card and the company refused to refund the order minutes after I got the alert it was placed. Then 2 days later I called again because a manager was supposed to call me back, surprise, they didn't. The best they offered was a 25% refund unless I paid to ship the supplement back (wasn't even going to the right address), paid a re-stocking fee, and then still only would receive 45% of my money back. Luckily it was a credit card that was used, so my CC company was able to cancel my card and will be reversing the charges.

Saw an add on Instagram for KetoFit. The order placed before I had a chance to review. Never rcvd confirmation email. Cannot contact them to cancel.
On 11/15/19 I saw an add on Instagram for KetoFit. It said this product had been on Shark Tank and was used by many celebrities. I was reviewing the various options - ie. 1 bottle deal, the 2 bottle deal, etc. I hadn't even determined which option when the order placed. I had no idea what amount was ordered. It said I'd receive a confirmation e-mail with details. An e-mail never came for me to see what the order was. I called my bank who said $198.70 hit my account. The bank gave me a phone # that showed on the charge. The phone # was XXX-XXX-XXXX. I called and its not a working number. I had the bank cancel my debit card. I also had them file a fraud complaint. I then read up on this product and learned it is a complete scam! It was not on Shark Tank and the celebrities never endorsed it. In addition, I learned that many online marketers sell the supplements via dropshipping. The keto pill has many different names. And it doesn't really work.
As I cannot contact the seller, since I did not receive a confirmation e-mail and their telephone # is not a real number, I feel I've been totally scammed. I probably won't even receive the product. If I do, I will return it.
However, I really want my $198.70 back. I would NEVER spend that amount on a diet supplement. I am hopeful my bank is able to get back my money. However, if they can't, I would like the Revdex.com to get involved. This false advertising is likely hurting many more people.

They do not tell you you need to cancel when you buy a trial offer and no contact information in package
They didn't give me any information in my order and they automatically charged my visa debit card without telling me and my bank gave me their phone number and I cannot get my money back for something I didn't agree to. I never would have tried their sample had I known they didn't even have the right email they said it's ***@ail.com

Over charged for an item I tried to cancel within 1/2 hour, returned unopened and still no refund, partial refund given only.
I sent an order for Keto( 2nd June 2019), advertised at 3 bottles + 3 free @ $19.80, which makes the total $59.40. I checked my bank straight away and had the amounts of £159.20, £47.64 and £1.55 taken out. I called them right away to cancel the order and to refund my money and was told that the order was already being processed. Having e mailed them I eventaully got a refund $100 which was £79.61 returned into my account. I told them I didnt want their product and they still sent it out. It arrived 27.06.19 and I was expected to pay a customs fee of £55.76, I did not accept the package and it would be held for 18 days then returned to sender. I have e mailed them constantly for them to keep telling me that as soon as their fulfillment center has received the package, they will issue a refund. They said it hadnt been received yet and on other occasions the fulfillment center is extremely busy. I am not too sure of the laws over with you regarding this but I cannot let this go on any longer as this has been 6 months. The order number is XXXXXXX and they are also claiming 50% has been refunded to me when I have only received £79.61 (they say $100) the total charged was $259.84.

I am tired of being lied to! Send back my money asap!
Christmas is coming and I need to pay bills!
Ordered product August 2019 and returned it October 2019.
I paid $199.99 USD plus $54.90 CDN to ship back product.

Order # XXXXXXXX and RMA #XXXXXXXXXXXXXXXXXXX

Each call I make to X-XXX-XXX-XXXX is directed to the Philippines call centre who tell me that a refund is forthcoming. They also advise that the company has no corporate US office yet my returns were sent back and received by Nutragenic Health at XXXXX E *** Avenue Unit - Denver, CO XXXXXX. How is it that the returns department is in the USA?

I called Peter agent *** at Nurtrigenic Health - November 12, 2019.
He advised me that he would need to send my request to "upper management" and that could take 24-48 hours!

How can this company scam so many people?
I will be contacting Shark Tank next to obtain the information that I need to get my refund back! I understand that Shark Tank endorsed this company - shame on them!

What does Revdex.com do to provide assistance in dealing with fraudlent companies?

Details of my case are attached

I was charged $180 on October 2, 2019 even after I called and cancelled my subscription.
On October2, 2019 I noticed two charges for 89.95 x2. I immediately called the company to find out why this was. I was told that my 14 trial period was up and that is why I was being charged. At that moment I requested that my account be cancelled. My account was cancelled and I emailed a confirmation email showing that it had been. While today is November 6, 2019 and I still have not received my money back. I contacted the customer service department on November 4, 2019 to be told that my account was closed and if I reversed the charges that it would go to collections. When I asked if you took my money why did I not get what you charged me for, I received no response.