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Quail Lakes Dermatology

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Quail Lakes Dermatology Reviews (398)

Consumer does not advise the Model and Serial Number of her Food Processor in her complaint

Consumer received three replacement units (12/14-would not heat up properly, 4/-made a humming noise, 5/26/15-not heating to temperature) A letter has been sent to Ms [redacted] this date advising her that we will engage [redacted] to retrieve the Microwave Convection Oven at our expense for submission to our Engineering Department and their temperature testing We will advise her of our findings after the testing has been completed We have requested Ms [redacted] to contact us when she is ready for the retrieval of her packaged unit by ***

Now that we have the consumer's model nowe can order a replacement blade for the consumer

We have finally located consumer's return A refund check will be ordered and sent when it is received from our Finance Department!

[redacted] I am rejecting this response because:Here is my model info: [redacted]

Complaint: [redacted] I am rejecting this response because: this response does not help the situation at all I will be without the use of my food processor for months by the timeI receive the replacement - this is unacceptable I realize certain things can be produced only so fast but there must be some other solution then Your company is stillmanufacturing new products - can't those plants be modified to produce more replacement blades? Or offer everyone a new food processorI know this is costly for your business but this is becoming costly for your customersI'm going to have to go out and buy a new food processor because it is becoming difficult to be without it I should not have to go to that expense due to a mistake by your company I feel that Cuisinart needs to step up and find some other solution if the [redacted] cannot be replaced sooner Sincerely, [redacted] ***

A replacement carafe has been ordered for the consumer

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me They actually did contact me further and replaced the entire unit I just set it up last night and all is in order Please note that part of my complaint was the inordinate amount of time they took to get back to me, the fact that I had to file the complaint repeatedly from the website and that when they asked me a question, they never acknowledged my response or took it to the next step,.I do have to add though, that I think it is absurd that they do not offer replacement parts for a REMOVABLE, inexpensive part of a machine I now have an extra machine that works just fine, but only one water tank to use with them Wouldn't it be easier and more cost effective to have replacement parts available for PURCHASE, But, I guess their strategy is to force the consumer to buy an entirely new item Which I would have, but not from them.Thank you for your effort on my behalf I am certain that is why I received such a generous offer from Conair Sincerely, [redacted]

I am not Customer Service so I am not privy to your conversations with Customer Service Thank you for advising your Model No I will have a replacement blade shipped next week to you

Please be advised that since your initial notification of this matter by Ms [redacted] , Conair Corporation has tried to find the replacement water tank Ms [redacted] requestsWe are unable to locate this partThe only thing we can offer her is to either replace her garment steamer with another model or provide her with a refund for the unit she hasWe are very sorry that we cannot meet her request

THIS IS OUR FIRST NOTICE OF THIS BETTER BUSINESS BUSINESS BUREAU COMPLAINT PLEASE LET YOUR RECORDS REFLECT THIS! A replacement blade will be ordered for this consumer

I did receive Mail concerning my situation with there productThey said as stated about a recipt I have no recipe as it was six months agoThis problem with this unit will happen again as I do find it hard to believe this problem was just my insodentThey do not want to work with because no recipI will take this to my next stepI made contact with my laser [redacted] of [redacted] **I am sorry this has had to come to this Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted] ***

A letter and return postage is being sent to the consumer on this date We ask that she return the coffee maker to us for our evaluation When our Engineering Department has completed their testing of the appliance we will advise her of our findings If the unit is found to be defective a replacement coffee maker will be sent to her

Upon receipt from Mr [redacted] of the subject coffee maker, a replacement coffee maker will be sent to him at no charge

Consumer was contacted by telephone this morning We will be ordering a refund check of $for her

We have forwarded return postage to Miss [redacted] *o return the beverage maker, accessories & refill cartridges along with her purchase receipts When these items are received we will issue our refund check to her

Complaint: [redacted] I am rejecting this response because:Did the reference number from your files work to simply see what model I reported back in Dec??? "All you are asking for is the model number" Please note I have had my cuisinart PACKED UP IN STORAGE SINCE YOU SAID NOT TO USE IT -- SINCE DECEMBER So I drove to the storage, opened the box to give you the information you already have This has been a horrific experience The number on the bottom of my cuisinart is DFP cup CN Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me [redacted] : Thank you for your help I see your latest Revdex.com message and that ConAir is replacing the defective unit at no chargeWe will wait and see if this happens or is just one more example of poor service I will let you know if the replacement arrives in one week – that should be adequate time [redacted] Sincerely, [redacted]

Consumer does not advise the Model No: of the Food Processor she is asking for a replacement blade for

Consumer needs to advise the Model No: of their food processor.Tell us why here

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Address: 4553 Quail Lakes Drive, Stockton, California, United States, 95207

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