Quail Lakes Dermatology

Complaint: [redacted] I am rejecting this response because: I am now including the model number Food Processor DLC 10S Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me ONLY IF they actually test the heating of the oven for convection bakingMy testing of the oven has shown faulty design and failure to reach baking temperatures Repeatedly I have asked them to test Customer Service has never complied, just kept sending me another faulty oven, certainly indicating they cannot repair it on the repair benchIf that goes on, I would end up with oven #which would not bake and would have no warranty Sincerely, [redacted]

All we were asking for was the Model No: of the Food Processor. Customer Service advises that the blade is being shipped within the next seven days.

The complaint is now being handled by the Legal Department and we do not have all of the same information as do the Customer Service Representatives. It would have been nice to receive the consumer's model number. However, a replacement blade has been ordered and will be shipped within the next seven (7) days.

Return postage will be sent to the consumer When the hair dryer is received it will be evaluated by our Engineering Department and we will advise the consumer of our findings The Use and Care Instruction Booklet which accompanies the appliance specifically warns the user against leaving the hair dryer plugged in and unattended

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me as a starting point Sincerely, [redacted]

As previously advised, a replacement blade will be forwarded to the consumer as soon as they are available

Complaint: [redacted] I am rejecting this response because my request for a replacement blade has not been met. Further, I reject the comment by this business that they "have no further information at this time". I submit that it is exactly their business to "have information" regarding the disposition of this matter.. Sincerely, [redacted]

Complaint [redacted] I am rejecting this response because the response was only a request for informationThere are different models and different requests for replacement blades - [redacted] Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because: I would like to keep this issue open until I receive the reimbursement check from the company Sincerely, [redacted]

Since you are now working with the Legal Department it would be very helpful if you would advise the Model Noof your food processor

Cuisinart Customer Service has no record of this order Perhaps the consumer purchased the parts from another entity that sells Cuisinart parts such as [redacted] The consumer needs to contact the entity he purchased from

Complaint: [redacted] I am rejecting this response because: Business has requested pictures of the defective [redacted] but after attempting uploading files I was unsuccessful Please note I have already send these pictures to business a few times and have been trying to get a response since December They can search for my initial request under my email [redacted] I want replacement of my defectives [redacted] under the manufacturer warranty as soon as possibleI should not have to resort to Revdex.com to have a business honor their manufacturer warranty Sincerely, [redacted]

Our records reflect that a UPS Call Tag was issued for the incorrect blade which has not been received When did the consumer return the incorrect blade?

We do not warranty our knives against "rust" which can be removed using lemon juice or a rust remover such as Barkeepers Polish On a one time only basis, we will replace the knives for the consumer Return postage will be sent for returning them New knives will be sent upon receipt

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted]

Complaint: [redacted] I provided the RCB# which should have all the pertinent infoHowever, here is the model# [redacted] ***

A refund check has been sent to consumer

I have personally contacted Mr [redacted] to discuss this matter We will be forwarding return postage to him to submit the Facial Steamer for our evaluation and replacement I have provided him with my contact information

Revdex.com: Business has now supplies the replacement part need to correct recall Complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted]