Redline Steel Reviews (%countItem)
Redline Steel Rating
Address: 5950 Endeavor Way, Tanner, Alabama, United States, 35671-3020
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Every order I have gotten has been perfect! I've received 3 orders and have had no issues at all. Even received a thank you email! Great company. Local and veteran owned. Doesn't get much better.
Thank you so much for sharing your experience :)! We're grateful to have your continued support and appreciate your enthusiasm for our company. Please do not hesitate to reach back out in the future, if you ever run into any issues and/or have any additional questions that need assistance. Thanks again :)!
I have ordered several pieces for myself and for gifts and have been very happy with everything. Love that it is American/veteran owned. Thank you for your service and good luck.
That's great to hear and we appreciate your kind words and continued support for our company. We look forward to hopefully working with you again in the future. Please let us know if there is anything we can do moving forward and we'd be happy to help :)!
Redline Steel is amazing. I love their products and the fact they are a veteran owned company. Being a newer company they have experienced a few hiccups, but are making adjustments. I have purchased several times and will continue to support Redline Steel and their wonderful poducts.
Thank you for being such a loyal and valuable customer towards our continuous growth here at Redline Steel :)! We cherish your support and absolutely look forward to building our business with you by our side. Thanks again :)!
love Redline Steel , have ordered several times from them and always got the item with in a short time. will order again soon too
We sure appreciate your continued support and enthusiasm for our company and the work we produce :)! Additionally, we look forward to working with you on a future order soon. Please do not hesitate to reach back out to us via email if you have any additional questions or concerns moving forward. Thanks again :)!
I ordered an item for their Hurricane Harvey fundraiser. After I paid I was told that there was a ridiculously long lead time of 60 days before the items would ship (ordered 20). Tried numerous times, more than I can count to contact Redline via email, phone, and messages through their website to cancel the order. Absolutely no response. They do not have POOR customer service, they have NO customer service.
Hi,
We are terribly sorry to hear about your poor experience with the company. Being a relatively newer company, we realize and have taken responsibility for many of the smaller mishaps & issues that affected your experience last year. With that being said, we have improved in several areas, as we continue to strive for continued success. We'd be more than happy to resolve any outstanding issues still present. Therefore, please reach out to our Support Team at [email protected], and we'll make sure you're taken care of in a prompt and professional manner. Thank you for your honest feedback and we hope to turn this negative experience into a positive experience. We look forward to assisting you further with any concerns you may have. Thanks :)!
Amazing company great products
Thank you so much for sharing your experience! We look forward to working with you again in the future. Please let us know if there is anything we can do for you moving forward and we'd be happy to help :)!
I ordered 3 pieces from this company and I was pleasantly surprised at how sturdy, and finely crafted they are. Great customer service
We appreciate you sharing your wonderful experience with others and look forward to working with you again in the future. Please let us know if you have any additional questions or concerns in the meantime. Thanks!
I received the Tree Of Life as a gift. I totally love it! The craftsmanship is top notch.
Thank you so much for your support and enthusiasm for our work. We appreciate you sharing and look forward to continuing future business with you moving forward :)!
I purchased a family tree. It came in a timely manner packaged beautifully and in perfect condition. I would highly recommend Redline Steel to anyone who would like a beautiful piece for there home. Mine sits proudly on my outside wall, and gets many compliments.
Thank you so much for sharing your experience! We appreciate your continued support and are thrilled to hear about your wonderful encounter with our company. We look forward to working with you again in the future. Please let us know if there is anything we can do for you moving forward and we'd be happy to help :)!
I ordered my first item from them and I am very hsppy with it and they sent me a thank you. Score A
Thank you so much for the support, we appreciate your enthusiasm and admiration for our work :)!
Redline steel certainly deserves a five star rating! Their products, and I have two of them, are not only inspirational, but well made and beautiful. They add beauty to my decor. I highly recommend them!!
Thank you so much for sharing :)! We're thrilled to hear you love our work and hope to work with you again soon. Please let us know if you have any additional questions or concerns moving forward and we'd be happy to help :)!
I ordered a piece on Wednesday morning and received it the next afternoon. The piece was beautiful and I exactly as advertised. Service was fast and the item arrived in perfect condition. I will order from them again!
Thank you so much for your continued support and appreciation for our company :)! We look forward to working with you again in the future. Please let us know if there is anything we can do for you moving forward and we'd be happy to help. Thanks!
This company has great products!! Always very nice!!
We're thrilled to hear about your experience and look forward to working with you again in the future. In the meantime, please feel free to reach back out to our Support Team with any questions or concerns you may have moving forward :)!
I just ordered and received a product from Redsteel and I was 100% pleased! Ordering was easy, received my order quickly and the product is wonderful!!
Thank you for your continued support and please do not hesitate to reach back out to us if you have any further questions or concerns moving forward. We'd be more than happy to help :)!
Redline has been great to work with. Got my order in less than a week. It came in good shape and was packed supremely. I will be ordering again soon.
We're extremely thrilled to hear about the quick delivery and quality packaging. We look forward to working with you again in the future :)!
I ordered an item and it was exactly as described. I received it fast and I am very happy with it. I have now ordered a 2nd item from them.
We appreciate you sharing your wonderful experience and am thrilled the quality matched your expectations :)! Thank you for your support and enthusiasm for our work and we look forward to working with you again soon. Let us know if you need anything from us in the meantime, and we'd be happy to help!
I just ordered my third item from Redline Steel. The first two items, the antlers with the initial (for one of my grandson's high school graduation) and the anchor with the initial (for one of my granddaughters who is graduating high school and entering the Navy). Redline's items are of excellent quality, and I know they will be treasured by my grandchildren. I have received the items quickly and with no damage. We are a family of service members, Air Force, Army, Navy and Marines. I like supporting our Vets.
Thank you so much for sharing your experience with others! We appreciate your support and enthusiasm and value your loyalty to the company. Please do not hesitate to reach back out to us if you ever have any additional questions, comments, or concerns in the future. Thanks again :)!
I have ordered several pieces from this company which were beautifully designed as shown in the video. They came in a timely fashion, in less than one week and only paid the exact price ad advertised. I initially did not receive this in my mailbox because it was put in the wrong mailbox by my USPS delivery guy. So I emailed and got s very quick response, but it was delivered by my neighbor to my house.
I will continue ordering pieces from this company
Love my pieces
Thank you for your business!
Thank you so much for sharing! We are thrilled to hear about the quick delivery and are so thankful for your support and enthusiasm for our work. Please let us know if you have any further questions or concerns, and in the meantime, we look forward to hearing from you again soon :)!
I have ordered approximately 10 - 12 different products from Redline Steel. I have received all orders in a timely basis, usually within 7 days. One took approximately 3 weeks, but there were 4 items on the order. I would rate them among the best of the companies I do business with online. When I have questions, response is quick. Their cut steel product is beautiful and shipment to me is quick. I would give this company 5 star rating with no hesitation.
Thank you so much for your support and enthusiasm for our work :)! We sure appreciate you sharing your experience and look forward to working with you again in the future. Thanks!
Today I received an item that I ordered from Redline Steel and I absolutely love it. Great quality and very fast shipping. The correspondence between myself and the company is incredible very nice and friendly people. I will definitely be buying more products from them.
We appreciate your overall support and enthusiasm and are so happy to hear about your experience with the company. Let us know if you have any questions or concerns moving forward and we'd be more than happy to help!