Redline Steel Reviews (%countItem)
Redline Steel Rating
Address: 5950 Endeavor Way, Tanner, Alabama, United States, 35671-3020
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www.RedlineSteel.com
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I love that the founder is Christian and a Vet. The products are excellent quality as I have ordered many items.
Thank you for your support !
this company is amazing. The owner takes care of his customers. If you need help he is there. He asks for your opinion on things. He takes GREAT CARE on how your orders are handled and how things are made. I have ordered many times and will again. I have Never gotten been unhappy with a single product I have received.
Thank for your kind words. As a small business we would not be where we are without you. THANK YOU for your support !
You will not hear me say a bad word about this company. Quality goods at great prices, prompt delivery. Veteran Owned " Made in USA ". Company Owner Colin Wayne Erwin, hard working Young and Compassionate man, puts his Heart out their for his staff. A Satisfied Texas Customer, Here. After I am Blessed to survive Covid 19, I will get back to purchasing Redline Steel products. I Pray normality to return to Our Nation and great Prosperity to all that placed Faith in their Workers.
Thank you so much for your kind words. We appreciate your support and look forward to providing you with more high quality home decor.
Love the quality of the products I have received from Redline Steel.
Thank you for your support !!
Wonderful company and beautiful products! Fast and inexpensive shipping . Would order again and again.
Thank you for your support ! We look forward to working with you again soon .
Fast shipping and amazing quality products. So proud to support a USA vet.
Thank you for your support !
Everything I have ordered has been of quality. I'm pleased with everything I get. It is shipped on a timely manner. Many pieces have been gifted to family and friends. Everyone who gets one LOVES it. I am always recommending Redline Steel to everyone. Love that it is American made and owned by vets. Keep up the great job Redline!
Thank you for your support !!!
Amazing products & amazing company!!
I would buy more If I had more money...
He even makes it easy to purchase as gifts during this COVID-19 virus thing!
Bought for a friend who's a nurse, and my mechanic and 2 different mail carriers!!
Thank you for your support ! We look forward to working with you again soon .
Returning customer. We absolutely love the quality of the products and the joy that follows. Thanks Redline Steel!
Thank for being a continued customer. We appreciate your support and look forward to working with you again soon .
I love this company. Never have any problems with them.
Very helpful.
Thanks so much! We look forward to working on your next order
Redline Steel was very easy to order from and I ordered a present sent to a separate address it made it to my friend so quick.
Thank you for your support of our company and products. We look forward to working with you again soon. THANK YOU !!
I've purchased many items from Redline Steel. I love what I've gotten, the service is great, and on the rare occasion I have a problem, it's resolved quickly. Colin is very generous and either gives things away (like this week) or he has $2 Tuesdays. It's a great company, veteran owned and it's all USA made with USA steel. I highly recommend them.
Thank you so much for your kind words. We appreciate your support and look forward to providing you with more high quality home decor.
Every product I have received from Redline Steel is top notch.. The quality is impeccable. I can't say enough good things about the owner and the people who run it. I've bought 22 items and they are awesome! Thank you Redline Steel!
Thank you so much for your kind words. We appreciate your support and look forward to providing you with more high quality home decor.
I have ordered at least 10 metal designs from Redline Steel. I love each and every one of them. The detail given to each piece is remarkable. I would highly recommend this company!
THANK YOU SO MUCH !!!! We appreciate YOU !
Exceptional company , amazing customer service , I have order several items and the workmanship is always outstanding .
Thank you for your support !
I've been very impressed with the service and quality of products I've ordered from this company. We have ordered a number of items and they have arrived quickly and in great shape. The personalized item took a little bit longer, but that info was published up front. I'm very happy doing business with these great folks who both take care of their own and give back to others.
As a small growing business, we would not be where we are without customers like you. Thank you for your support !!!
They said I ordered 2 products at separate times and I never did why would I order 2 of the same.
I talked to someone there and told them I'm sending it back and asked for my money back because I never ordered it he said ok. We'll they have the product back and I never received my money back someone called and told me I can't get my money back when I was told on phone I could
To get my money back
We show 2 orders placed. One on 12/08/19, and one on 12/12/19. Please know that we do not question when there is 2 or more of the same order as customers order that way all of the time. We just send out what you ordered. I apologize for the confusion, but all sales are final on Monograms as it states on our website. I will attach a screenshot for your reference. Custom Monogram orders are final and again we have customers place the same order a lot, so its not something we check. Due to the situation, contacting within 24 hours we might have been able to help you with some form of resolution . Again, I apologize for the confusion. We have email records/proof of the communication between our customer service and customer regarding this situation. I apologize that this happened, but our policy is our policy for a reason and unfortunately I can not make exceptions otherwise there would be no need for the policy. If there is anything else I can help answer, I would be happy to do so.
(The consumer indicated he/she DID NOT accept the response from the business.)
Because I never ordered 2 and they have my money and I was told on the phone that they would return my money and also they have the product which they can sell again.
Order#XXXXXX
I understand your frustration, and I am sorry that this happened. Again, because the orders we're placed 4 days apart and CUSTOM MONOGRAM orders can not be refunded or canceled once order is placed. This is our company policy. 1 order was placed Dec 8,and another Dec 12 ????
I will reach out to the customer via email to try and resolve this as quickly as possible.
Thank You!
Dog Love. The item was beautiful, great quality! The customer service of redline steel is beyond compare! I received a personal email thanking me for my order and received the product within days. I will definitely be shopping with them again. Highly recommend
We appreciate your support and look forward to working with you again soon. THANK YOU !!
I have purchased 2 different items from Redline Steel and have not been disappointed. The custom american flag was a beautiful piece of work and the person who received it was delighted. The production time is fair & the shipping is fast. Love being a Redline Steel satisfied customer.
That is so wonderful to hear!! We appreciate you sharing your experience and look forward to working with you again soon. THANK YOU FOR YOUR SUPPORT !!!
Great products and craftsmanship. Will purchase more items. Excellent service. Shipping was very good, excellent packaging and shipping time.
THANK YOU FOR YOUR SUPPORT !! We look forward to providing you with more home decor again soon. THANK YOU !!!