RejuvaEssence & LumaEssence Reviews (81)
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RejuvaEssence & LumaEssence Rating
Address: PO Box 500 RPO Steeles W, North York, Ontario, Canada, M3J 0J8
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I was charged money for two products that I revived without issue, then was charged $110 and $115 dollars to my account that I was unaware of, and also received no product for!! If you are going to charge my account (that I did not agree to ) you should at least provide me with a product or service!! I don't have the money to replace what was taken from me! This is literally ruining my life as it effects my credit!! Help!!
Want the two charges for 110 and 115 credited back to my account as I did not receive any product for these charges for one and did not know they would be even charging me in the first place
Hi ***,We have gone ahead and refunded these two orders, you should see the refunds posted to your credit card in the next 14 business days. Please note that our terms are listed on all of our checkout pages before purchasing. And although this charge dispute is outside of the 30 day refund period, we have gone ahead and refunded you.Thank YouRejuvaEssence Support
(The consumer indicated he/she ACCEPTED the response from the business.)They have offered to refund the amount I had asked for. They responded in a timely matter. I appreciate the effort to rectify the situation.