Rock Heating & Air Conditioning, Inc.

Austin and Shawn were the service technicians who came to my house yesterday to assess why my furnace was not working properly They were very thorough in the assessment and, despite the bad news of a major repair, were quite helpful in understanding the options I had available and in assisting me in making a decision Thanks to both gentlemen for their assistance

Prompt and courteous response to our call, made the repair the same day, explained the issue, and did not try to up-sell us for more services

Courteous, efficient and qualified serviceman for furnace and gas fireplace inspection, cleaning and serviceVery pleased with the work

Alex BWas professional and very pleasant as he explained what he was doingWhen Alex left, the place was cleaner than before when he arrived! I highly recommend this company

Excellent follow up and proactive maintenance on a newly installed heating and cooling systemLars was professional, courteous and efficienthighly recommend Rock!

Alex was prompt, early really, was very thorough, courteous, and helpful He offered helpful comments concerning our questions and was very good about explaining answers to our many questions We're very glad to have found this company

Crag ** & Alex ** are very knowledgeable on putting in my furnace I asked a lot of questions and they explain ever thing I wanted to knowI will tell anybody about Rock Heating & Air Conditioning, IncThey are great people

Great customer service Technician, Wayne, was out the same day I called He explained everything in detail and repairs were completed to my satisfaction Price was more than fair Company rep followed up later to see if I was satisfied with work Everyone I spoke with at Rock was friendly and helpful

Excellent
Knowledgeable
Professional
Friendly

Showed up on time Worked quickly and efficiently to check my boiler Provided a report of the work Good attitude and work

Craig called shortly before his arrival and was on timeHe was a true gentleman, explained all he was doingI felt secure that my heating system would make it through another Colorado winterI am a very satisfied customer

I came home from vacation to find a leaking water heater They sent a tech out at AM sharp the next day and had a new water heater in by 1PM Owner even showed up to expediteThey always provide top notch service

The Rock Heating & Air have provided service for us for yearsThey have been honest and trustworthy in all of our dealingsI would highly recommend them for your heating and air conditioning needs

Wayne with Rock Heating and Air did an outstanding job installing our new hot water heater today Very professional and informative Rock Heating and Air in general has a fantastic staff Very satisfied with the level of service I receive I would highly recommend them to anyone in need of HVAC, Water Heater, or Fireplace needs

Excellent and prompt service, polite and knowledgeable technicians

Great customer service from the initial phone call with setting the appointment and quick response out to the houseThe Tech Alex BWas great, he expalined everything as he went and was very professional, diagnosed the issue with the heater quicklyHad to go get the part and was back immedialty to fix the blower motorThey have a great referral program and I was able to get off from my neighbor previously using them I will definetly be passing this onThank-you for your quick and professional service

Wayne did a excellent job

Rock Heating & Air honored their time commitments, contract price, and cleaned up as promised

professional competent very capable will use again

Technician arrived at the scheduled time and completed the furnace check, leaving a record of findings Check was prepaid by a service contract