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Rock Heating & Air Conditioning, Inc.

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Reviews Rock Heating & Air Conditioning, Inc.

Rock Heating & Air Conditioning, Inc. Reviews (314)

Austin was a professional and courteous technician who clearly explained the diagnosed problems and how he was going to resolve the issueHe was able to answer all of our questions and he provided quality service in a timely mannerRock Heating and Air Conditioning is a company that I would recommend to anyone with HVAC needs

We've been with Rock Heating & Air for years Great service all around, from the appointment schedulers to the technicians Fair, honest and very professional company

Rock Heating is always 100% professional and responsive They what they're doing and they go the extra mile to help you understand the problem and the solution can't do better!

Craig called shortly before his arrival and was on timeHe was a true gentleman, explained all he was doingI felt secure that my heating system would make it through another Colorado winterI am a very satisfied customer

I have used Rock Heating for the last yearsThey are prompt, courteous and efficientWhenever they have left my home, you wouldn't have known they were thereEverything is clean and working greatIn an emergency, which unfortunately I have had, they were here within a couple of hours to fix whateverI highly praise the work Chris has done to provide his employees with whatever tools and training they needService is what it is all about, and Rock Heating does just that

Courteous, efficient and qualified serviceman for furnace and gas fireplace inspection, cleaning and serviceVery pleased with the work

We are very pleased with the service Austin gave usSo knowledgeable and informative about the problem we were having with our furnace and fixed quicklyVery professional at a reasonable costThankyou

Great service and professional manner

Wayne was an excellent worker for rock heating &Mac Nothing was a problem

Wayne from Rock Heating and AIr arrived on time and was very detailed in showing us the condition of our furnace and a/c We realize we will need to purchase new and he was again very detailed in explaining their bid for installation We will get a few more bids, but were encouraged by his candor and professional approach

Rock did an excellent job fixing a fireplace issue Highly recommend

This is my third experience with Rock Heating and Air...all three times the service professional (Alex) and the customer service were exceptionalThank you so much

Craig replaced heater coil in furnace and water heater Absolutely incredible serviceHe had to come back a few times to flush all the old water heater debris out of the system, but was very timely in getting everything working well

I very much appreciate that Rock Heating is a family owned and run business All the people I had any business or dealings with (the owners, techs, and office personnel) have been very helpful, courteous, knowledgeable, personable, and thorough I have had them work on my furnace and fireplace in the past I now have some serious problems with my 21-year-old furnace I have no qualms purchasing a new furnace, AC, and water heater (all of them age 21) from them They have been most trust-worthy in any dealings with me

Justin, the service technician, arrived a few minutes ahead of schedule; was very professional; performed the twenty-five point inspection; and explained to me what he had found during the inspection Fortunately, no immediate service was neededI greatly appreciate his honesty He did not try to sell me a bill of goods that I did not need!

Excellent Service and repair, clean , comprehensive and wonderful crew

Thomas was very professional and informativeAnswered all my questions, not just with a yes, or no, but explained the whole processI initially had another company (Plumbline) come in to do a furnace inspection and that guy just seemed to be trying to scare me with this could be wrong, this heat exchanger could be cracked, might have to replace the furnace He actually told me that the piping from the furnace was not within code, and when I told him that when it was installed it WAS in code and until I replace the furnace, it is just fineAfter that he just wanted out of my place., since I wasn't going to be spending alot of money with themAnyway, I digress, but when I called Rock they were very patient with my concerns (talked with me for over an hour on the phone) and my desire for a "second opinion" Fact is, the inspection Thomas did was MUCH more in depth that the first, and he showed me some things I could check periodically if I had a concern about the furnace After all was said and done...my furnace although aging is humming along just fine Rock Heating and Air is the ONLY business I'm calling from now on

Honest, reliable company to deal with They don't try to sell you anything you don't need Family owned business Saved me from spending thousands of dollars that I didn't need to I would highly recommend Rock Heating and Air!

This is a "great" company First it started with the wondering service I received when I called in - Amy is so friendly and resourceful The tech arrived right on time and very informative as he closed out the job Will use them again and will refer them to others

Craig replaced heater coil in furnace and water heater Absolutely incredible serviceHe had to come back a few times to flush all the old water heater debris out of the system, but was very timely in getting everything working well

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Address: 1001 S Perry St Unit 103B, Castle Rock, Colorado, United States, 80104-1921

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