Scotts Miracle Gro regrets that our consumer found the *** Concentrate Plus label misleadingIn the directions for use, the label states "For easy to kill weeds such as seedlings, use fl oz (6Tbs) per gallon of water." "For best results add fl oz (Tbs) per gallon of water." For normal
weeds, using oz per gallon of water, the oz bottle will cover 3,square feetFor hard to kill weeds, the oz container will cover 1,square feet when mixed at oz per gallon of waterWe hope that this helps clarify the mixing and coverage for the pz container
Consumer states the product was applied in
September of 2014. This product, when
applied according to the directions on the label, will be out of the soil in
months. The only way the product could
still be present in the soil from September to June would be if
the
consumer failed to follow directions correctly.
It was explained to the consumer and to his
daughter that either the product was applied incorrectly or the plants’ deaths
are being caused by a cultural/environmental issue unrelated to the use of the
product.
The claim was denied based on there being no
evidence of the product malfunctioning
Scotts Miracle Gro regrets that our consumer did not have a good experience when using our DLX spreaderBoth the spreader and the fertilizer that did not give the expected results are guaranteedWe have corresponded with our consumer by emailWe are not sure why we did not receive the information
that he sent in June, but are awaiting the letter that he mailed to us last weekOnce we have it, we will promptly issue his refund check
I am responding to the response of *** *** he states that hundreds of calls have been received from my family members this is not true .Our phone records will surely serve as evidence to this fact As for the statement *** *** *** is the broker for Scott's miracle company listed on policy is the *** *** as the holder this is listed with *** ***s supplier proof of insurance certificate of liability insurance for garden supplies at *** *** a requirement that *** *** requires for their suppliers this information is recorded with *** *** I had an advocate forward the information to me si I could attempt to submit a claim Vericlaim is not allowing a claim to be submitted with the insurance company of Scott's / *** *** I have every right to file a claim with the insurance carrier not a suggestive third party that is not court ordered to handle the claims they are not licensed insurance adjusters He claims that the mulch was purchased in March which is another lie by him it was purchased in April to be clear it was applied the next day after purchase I was told by the local *** *** that the things I saw flying from the mulch were baby flies and was told I could use vinegar traps I am a naturalist and have every right not to use chemicals around my pets and myself and family they have no right to decide which alternative treatments *** *** claims that my mom stated *** *** *** is a friend is we never have known him before he inspected the property prior to treatment he was the closest person that used the cryonite treatment aka dry ice As for his accounting method of handwritten bills I believe no law says his bill invoices need to be computerized in no disrespect to him is business I am sure is not as commercialized as *** .I have reached out to the exterminator and also forwarded him a copy of this complaint and the accusations of his business accounting methods he told me he had not received any contact from anyone other than my mom and myself As for no proof that my home is half owned by my mom that is not true my mom is co owner of our home as for a release I will toward what *** *** offered solely it clearly states nothing of releasing Scott's the bills were the bags of mulch the removal of the infested mulch the repair of the eaves and the two treatments for the extermination the fence was a wooden privacy the damages to the fence and post I did not choose the vinyl fencing I would have chosen wooden over the vinyl I had to make an executive decision if I had only replaced portions of the wooden fence with vinyl I would have been in violation of city codes mixing vinyl and wood let alone the hodgepodge look of my property if I kept the wood and just replaced the wood sections there would be no guarantee that the termites would not eat the wood replaced termites do not eat plastic there is no way to fully eliminate termites that any company will guarantee *** *** wanted me during our conversation to have *** exterminate with chemicals who they have a contract with they would pay for two years treatments after that any termite warrantee would then turn hands to *** he stated a couple wanted five years treatments and he said they told them absolutely not only two years Scott's has known of this termite problem for quite some time and all of this could have been prevented if they had recalled and discontinued this product the doj was sent a letter and an affadavavit of the facts and the conversation from *** *** and the conversation from *** *** mr *** told me not to send any mulch back to Scott's he said it would not be a good idea I do not trust Scott's or vericlaims I have good reason not true they have told to many lies as for *** *** I felt threatened by him I was advised by my treating doctors after they witnessed his behavior on the speaker phone when I was at my appointment when he called me and after speaking with my neighbor who witnessed his behavior outside my home it was later agreed by *** *** who is *** *** boss that was him outside my home by the description of my neighbors video of him and his grey Volkswagen with Delaware tags it was described as behavior erratic and violate Someone else from vericlaim or Scott's or *** *** or the insurance could have come to my property I reported to my local *** *** in April and also Scott's customer service of the problem with the infested mulch I have no control when Scott's turned it over to *** *** I was contacted on June from *** *** at his home he said this was just thrown at him and he would contact me the following week after he had a meeting at Scott's corporate office my phone records will prove all phone calls to *** *** andScott's to prove point of contact time frame *** *** letters date date of loss to be which is another lie I never refused inspection of my property I feared for my safety because of *** *** behavior verbally and physically it was vericlaims that denied sending another representative As for my pets that died I never put a claim in at the time reason being they can't be replaced like a fence or repairs etc they were are babies and nothing I can do can bring them back it pains me that there death could have been prevented if the product was not sold to consumers it should have been recalled I will do everything in my power for them to get this product recalled as for the many lies told by *** *** it was told to us that they wanted to see the dogs bodies to inspect of evidence of termites as for my property there is proper disclosure laws in real east ate that I will have to disclose the termite damage and deaths of my pets to potential buyers of the property as I was told by the realtor this will depreciate the property value I will try to send email copies of proof of purchase and I will also forward a copy of letters from all parties please note it may arrive separately thank you for your patience please allow me a few hours to scan the documents and email them Sincerely *** ***
I had provided copy of the receipt and the letter I had mailed in JulyI also find it difficult to believe that they did not receive the letterTheir product stated No Quibble Guarantee for refundHowever my son told me that they started questioning him about how could I need the amount of product I had purchased, Google map shows that my property is not that bigThey also were asking details of place where it was applied etcI had offered to send the UPC label, if they provide me a return label for a trackable postal serviceThey declined to even do thatIf they are not willing to spend $on a return label, I doubt they are willing to honor the so called no quibble guaranteeThis appears to be a sham and marketing gimicIF I send the UPC, they are going to say that they did not receive that also and then I have no other prrof in my hand.I want to thank Revdex.com for the foll
Regards,
*** ***
Scotts Miracle Gro regrets the experience that our consumer encountered when he contacted our call centerWe have been in contact with him and have agreed to accept the UPC bar code from the container this one time as a goodwill gesture
I reviewed the
response made by the business in reference to complaint ID *** and find the resolution is satisfactory to meThe Scotts company was very cooperative once the Revdex.com was involved to resolve the dispute. I would now not hesitate to use the Scotts rebate program again, although I don't know what happened this time.My thanks to the Revdex.com for helping me to resolve this dispute
Regards,
*** ***
The damage their product has caused my yardRefusing to do anything about the damaged caused by their product is unacceptableAnd unfairTheir product has caused a financial burden onmeNow in order to correct the problem, I will have to pay for someone to come out and undo, then redoHow do they feel that should be acceptableSo NO, I refuse their offer, unless we can come to an agreement, of which I am satisfied,I guess the Revdex.com can advise me as to what steps to take to receive somewhat of a better solution to remedy this matterIf not remedy quicklyI will do whatever I need to doI am tired of being put on hold about this matterMy yard looks as l said before CRAP Scott's Corporate, you ought to be ashamed of yourselfI am truly handicapped and disabledAnd elderly Let's settle this matter A.S.A.PSincerely *** ***
I have a Complaint ID # *** on an
rebate being denied by Scotts Miracle-Gro The claim was closed on 5/30/because Scotts Miracle-Gro gave the following reply on 5/18/2017:“I am sorry for the confusion on this matterI have reviewed your submission to our rebate company and everything seems to be in orderI have asked them to generate a check to you for $I would give them 3-weeks to process the check.”Now weeks already passed, I haven’t received the rebate check and online status of my rebate still shows INVALID.Would you please help me reopen the complaint?Your help will be highly appreciated!
** ***
We regret that our consumer did not obtain the desired results when using our Scotts EZ SeedIt is important that the seed be kept moist at all times so that the seed does not dry out during the germination processUnfortunately, there are hundreds of weed seeds in the soil that can germinate along with the grass seedMany of these weeds will die off with regular care and mowing of the new grassWhen our consumer contacted us, we did make the offer of Ortho coupons to assist in the purchase of a Weed B Gon product to help eliminate the weedsOur consumer has rejected this offerWe have, in good faith, refunded our consumer for the containers of EZ Seed that she purchasedUnfortunately, our offer does not extend to lawn repair, water, professional labor or other supplies
Mr***, I am sorry for the confusion on this matterI have reviewed your submission to our rebate company and everything seems to be in orderI have asked them to generate a check to you for $I would give them 3-weeks to process the check
Customer alleges he used Scotts Bonus S and it damaged his lawn. He states his research showed an issue with the Bonus S product in South Carolina in and he felt this is related. Customer’s email to Scotts on 5/5/states “There is a known issue with this product killing grass in
the region where I live. Scotts company paying customers after weed and feed products kill grass”. The customer was advised that only one specific version of the Bonus S product was known to cause damage but the product he used is not that version. Customer was told his claim is unrelated to last years’ issue and that there are no known issues with the product he used.In an effort to resolve, customer was offered seed and fertilizer as a customer service gesture and he refused. A cash offer was then extended and customer is again not satisfied. Customer has provided no evidence that his lawn damage is related to the use of a Scotts product. Scotts has made two separate offers as customer service gestures and claimant is rejecting both. There is no evidence that warrants an offer to fully replace customer’s lawn. The cash offer is still available but will require a signed release before payment can be issued. The release was initially emailed to customer on 10/4/16. When there was no response a second email was sent on 10/17/16. A copy of those emails are attached. Because customer alleges he did not receive the emails a copy of the agreement has now been sent via regular mail
Scotts Miracle Gro regrets our consumer's recent experience when he called our Consumer HelplineWe have been in touch with our consumer to get feedback on the product that was used as well as his experience when contacting usWe appreciate the feedback and we are mailing him a few coupons to use
toward a future purchase
I am rejecting this response because: As I have indicated to the Scotts company, my product use was bags of fertilizerEach bag was to treat square feetMy area of destruction is much above the area which could be corrected with
twenty pounds of grass seedA refund of my purchase price of the fertilizer does not indemnify me of my lossMy most recent correspondence with the third party settlement company for Scotts included his comments that "since no other consumer has reported a problem my complaint has no validity." I have asked Scotts to come to see the destruction here and they have notI have sent their requested photos, receipts and estimates to repair the damageSince their product specifically is made for consumers and indicated on the bags"guaranteed not to burn your lawn" and "no quibble guaranty" I expect Scotts to pay the fee in the lesser of their requested estimates I obtained to repair my lawn
My office spoke with Mr. *** yesterdayThe product that was applied to his lawn (Bonus S) is not to be used on FescueThere is verbiage on the bag stating as suchWe advised Mr. *** if he sent us proof of purchase (UPC or Cash Register Receipt), we will provide him with $
toward the repair the lawn as a goodwill gesture
The Scotts Miracle Gro Company regrets that our consumer experienced a problem with her lawn following an application of Turf Builder Weed & FeedWhen used according to label directions, this type of damage, is very unusualIt is possible for a lawn disease or insect activity to be
mistaken for product damageAccording to our guarantee, we have issued a refund for the product that was purchasedWe have made an offer to our consumer, as a gesture of goodwill, and without claiming liability, to go beyond our guarantee by assisting with Scotts grass seed and Scotts Starter Food to help restore the lawnThis offer has been rejected by our consumerWe have attempted to reach out to our consumer by phone, and have left a message for her to call us to discuss the situation furtherWe hope to be able work our an equitable resolution to her concerns
Customer alleges the Scotts’ product malfunctioned and caused damage to his lawn. There was no evidence providing confirming customer’s damage was the result of a product malfunction. Further, there are no other known issues with this product causing similar damage. As a customer
service gesture Scotts has attempted to assist customer in the improvement of his lawn. At this time Scotts and customer have reached a compromised resolution pending customer’s signature of a settlement agreement
The Scotts Miracle Gro Company apologizes that our consumer was receiving unwanted e-mails from our companyWe have unsubscribed him from receiving further communications. Please note that this can take up to business days to take effect
The Scotts Miracle Gro Company regrets the damage that occurred to our consumer's lawn after an application of Weed B Gon Max with Crabgrass PreventerWe have been in contact with our consumer to assist with Scotts Grass Seed to repair the damaged areasTo honor our product guarantee, we will
also process a refund check for the bottles that were purchasedOur consumer will send in his receipt for the purchase of the grass seed
Scotts Miracle Gro regrets that our consumer found the *** Concentrate Plus label misleadingIn the directions for use, the label states "For easy to kill weeds such as seedlings, use fl oz (6Tbs) per gallon of water." "For best results add fl oz (Tbs) per gallon of water." For normal
weeds, using oz per gallon of water, the oz bottle will cover 3,square feetFor hard to kill weeds, the oz container will cover 1,square feet when mixed at oz per gallon of waterWe hope that this helps clarify the mixing and coverage for the pz container
Consumer states the product was applied in
September of 2014. This product, when
applied according to the directions on the label, will be out of the soil in
months. The only way the product could
still be present in the soil from September to June would be if
the
consumer failed to follow directions correctly.
It was explained to the consumer and to his
daughter that either the product was applied incorrectly or the plants’ deaths
are being caused by a cultural/environmental issue unrelated to the use of the
product.
The claim was denied based on there being no
evidence of the product malfunctioning
Scotts Miracle Gro regrets that our consumer did not have a good experience when using our DLX spreaderBoth the spreader and the fertilizer that did not give the expected results are guaranteedWe have corresponded with our consumer by emailWe are not sure why we did not receive the information
that he sent in June, but are awaiting the letter that he mailed to us last weekOnce we have it, we will promptly issue his refund check
I am responding to the response of *** *** he states that hundreds of calls have been received from my family members this is not true .Our phone records will surely serve as evidence to this fact As for the statement *** *** *** is the broker for Scott's miracle company listed on policy is the *** *** as the holder this is listed with *** ***s supplier proof of insurance certificate of liability insurance for garden supplies at *** *** a requirement that *** *** requires for their suppliers this information is recorded with *** *** I had an advocate forward the information to me si I could attempt to submit a claim Vericlaim is not allowing a claim to be submitted with the insurance company of Scott's / *** *** I have every right to file a claim with the insurance carrier not a suggestive third party that is not court ordered to handle the claims they are not licensed insurance adjusters He claims that the mulch was purchased in March which is another lie by him it was purchased in April to be clear it was applied the next day after purchase I was told by the local *** *** that the things I saw flying from the mulch were baby flies and was told I could use vinegar traps I am a naturalist and have every right not to use chemicals around my pets and myself and family they have no right to decide which alternative treatments *** *** claims that my mom stated *** *** *** is a friend is we never have known him before he inspected the property prior to treatment he was the closest person that used the cryonite treatment aka dry ice As for his accounting method of handwritten bills I believe no law says his bill invoices need to be computerized in no disrespect to him is business I am sure is not as commercialized as *** .I have reached out to the exterminator and also forwarded him a copy of this complaint and the accusations of his business accounting methods he told me he had not received any contact from anyone other than my mom and myself As for no proof that my home is half owned by my mom that is not true my mom is co owner of our home as for a release I will toward what *** *** offered solely it clearly states nothing of releasing Scott's the bills were the bags of mulch the removal of the infested mulch the repair of the eaves and the two treatments for the extermination the fence was a wooden privacy the damages to the fence and post I did not choose the vinyl fencing I would have chosen wooden over the vinyl I had to make an executive decision if I had only replaced portions of the wooden fence with vinyl I would have been in violation of city codes mixing vinyl and wood let alone the hodgepodge look of my property if I kept the wood and just replaced the wood sections there would be no guarantee that the termites would not eat the wood replaced termites do not eat plastic there is no way to fully eliminate termites that any company will guarantee *** *** wanted me during our conversation to have *** exterminate with chemicals who they have a contract with they would pay for two years treatments after that any termite warrantee would then turn hands to *** he stated a couple wanted five years treatments and he said they told them absolutely not only two years Scott's has known of this termite problem for quite some time and all of this could have been prevented if they had recalled and discontinued this product the doj was sent a letter and an affadavavit of the facts and the conversation from *** *** and the conversation from *** *** mr *** told me not to send any mulch back to Scott's he said it would not be a good idea I do not trust Scott's or vericlaims I have good reason not true they have told to many lies as for *** *** I felt threatened by him I was advised by my treating doctors after they witnessed his behavior on the speaker phone when I was at my appointment when he called me and after speaking with my neighbor who witnessed his behavior outside my home it was later agreed by *** *** who is *** *** boss that was him outside my home by the description of my neighbors video of him and his grey Volkswagen with Delaware tags it was described as behavior erratic and violate Someone else from vericlaim or Scott's or *** *** or the insurance could have come to my property I reported to my local *** *** in April and also Scott's customer service of the problem with the infested mulch I have no control when Scott's turned it over to *** *** I was contacted on June from *** *** at his home he said this was just thrown at him and he would contact me the following week after he had a meeting at Scott's corporate office my phone records will prove all phone calls to *** *** andScott's to prove point of contact time frame *** *** letters date date of loss to be which is another lie I never refused inspection of my property I feared for my safety because of *** *** behavior verbally and physically it was vericlaims that denied sending another representative As for my pets that died I never put a claim in at the time reason being they can't be replaced like a fence or repairs etc they were are babies and nothing I can do can bring them back it pains me that there death could have been prevented if the product was not sold to consumers it should have been recalled I will do everything in my power for them to get this product recalled as for the many lies told by *** *** it was told to us that they wanted to see the dogs bodies to inspect of evidence of termites as for my property there is proper disclosure laws in real east ate that I will have to disclose the termite damage and deaths of my pets to potential buyers of the property as I was told by the realtor this will depreciate the property value I will try to send email copies of proof of purchase and I will also forward a copy of letters from all parties please note it may arrive separately thank you for your patience please allow me a few hours to scan the documents and email them Sincerely *** ***
I had provided copy of the receipt and the letter I had mailed in JulyI also find it difficult to believe that they did not receive the letterTheir product stated No Quibble Guarantee for refundHowever my son told me that they started questioning him about how could I need the amount of product I had purchased, Google map shows that my property is not that bigThey also were asking details of place where it was applied etcI had offered to send the UPC label, if they provide me a return label for a trackable postal serviceThey declined to even do thatIf they are not willing to spend $on a return label, I doubt they are willing to honor the so called no quibble guaranteeThis appears to be a sham and marketing gimicIF I send the UPC, they are going to say that they did not receive that also and then I have no other prrof in my hand.I want to thank Revdex.com for the foll
Regards,
*** ***
Scotts Miracle Gro regrets the experience that our consumer encountered when he contacted our call centerWe have been in contact with him and have agreed to accept the UPC bar code from the container this one time as a goodwill gesture
I reviewed the
response made by the business in reference to complaint ID *** and find the resolution is satisfactory to meThe Scotts company was very cooperative once the Revdex.com was involved to resolve the dispute. I would now not hesitate to use the Scotts rebate program again, although I don't know what happened this time.My thanks to the Revdex.com for helping me to resolve this dispute
Regards,
*** ***
The damage their product has caused my yardRefusing to do anything about the damaged caused by their product is unacceptableAnd unfairTheir product has caused a financial burden onmeNow in order to correct the problem, I will have to pay for someone to come out and undo, then redoHow do they feel that should be acceptableSo NO, I refuse their offer, unless we can come to an agreement, of which I am satisfied,I guess the Revdex.com can advise me as to what steps to take to receive somewhat of a better solution to remedy this matterIf not remedy quicklyI will do whatever I need to doI am tired of being put on hold about this matterMy yard looks as l said before CRAP Scott's Corporate, you ought to be ashamed of yourselfI am truly handicapped and disabledAnd elderly Let's settle this matter A.S.A.PSincerely *** ***
I have a Complaint ID # *** on an
rebate being denied by Scotts Miracle-Gro The claim was closed on 5/30/because Scotts Miracle-Gro gave the following reply on 5/18/2017:“I am sorry for the confusion on this matterI have reviewed your submission to our rebate company and everything seems to be in orderI have asked them to generate a check to you for $I would give them 3-weeks to process the check.”Now weeks already passed, I haven’t received the rebate check and online status of my rebate still shows INVALID.Would you please help me reopen the complaint?Your help will be highly appreciated!
** ***
We regret that our consumer did not obtain the desired results when using our Scotts EZ SeedIt is important that the seed be kept moist at all times so that the seed does not dry out during the germination processUnfortunately, there are hundreds of weed seeds in the soil that can germinate along with the grass seedMany of these weeds will die off with regular care and mowing of the new grassWhen our consumer contacted us, we did make the offer of Ortho coupons to assist in the purchase of a Weed B Gon product to help eliminate the weedsOur consumer has rejected this offerWe have, in good faith, refunded our consumer for the containers of EZ Seed that she purchasedUnfortunately, our offer does not extend to lawn repair, water, professional labor or other supplies
Mr***, I am sorry for the confusion on this matterI have reviewed your submission to our rebate company and everything seems to be in orderI have asked them to generate a check to you for $I would give them 3-weeks to process the check
This is a complaint for the Scotts Miracle-Gro Companies DIY product line and would need to be directed to them for a resolution
Customer alleges he used Scotts Bonus S and it damaged his lawn. He states his research showed an issue with the Bonus S product in South Carolina in and he felt this is related. Customer’s email to Scotts on 5/5/states “There is a known issue with this product killing grass in
the region where I live. Scotts company paying customers after weed and feed products kill grass”. The customer was advised that only one specific version of the Bonus S product was known to cause damage but the product he used is not that version. Customer was told his claim is unrelated to last years’ issue and that there are no known issues with the product he used.In an effort to resolve, customer was offered seed and fertilizer as a customer service gesture and he refused. A cash offer was then extended and customer is again not satisfied. Customer has provided no evidence that his lawn damage is related to the use of a Scotts product. Scotts has made two separate offers as customer service gestures and claimant is rejecting both. There is no evidence that warrants an offer to fully replace customer’s lawn. The cash offer is still available but will require a signed release before payment can be issued. The release was initially emailed to customer on 10/4/16. When there was no response a second email was sent on 10/17/16. A copy of those emails are attached. Because customer alleges he did not receive the emails a copy of the agreement has now been sent via regular mail
Scotts Miracle Gro regrets our consumer's recent experience when he called our Consumer HelplineWe have been in touch with our consumer to get feedback on the product that was used as well as his experience when contacting usWe appreciate the feedback and we are mailing him a few coupons to use
toward a future purchase
I am rejecting this response because: As I have indicated to the Scotts company, my product use was bags of fertilizerEach bag was to treat square feetMy area of destruction is much above the area which could be corrected with
twenty pounds of grass seedA refund of my purchase price of the fertilizer does not indemnify me of my lossMy most recent correspondence with the third party settlement company for Scotts included his comments that "since no other consumer has reported a problem my complaint has no validity." I have asked Scotts to come to see the destruction here and they have notI have sent their requested photos, receipts and estimates to repair the damageSince their product specifically is made for consumers and indicated on the bags"guaranteed not to burn your lawn" and "no quibble guaranty" I expect Scotts to pay the fee in the lesser of their requested estimates I obtained to repair my lawn
My office spoke with Mr. *** yesterdayThe product that was applied to his lawn (Bonus S) is not to be used on FescueThere is verbiage on the bag stating as suchWe advised Mr. *** if he sent us proof of purchase (UPC or Cash Register Receipt), we will provide him with $
toward the repair the lawn as a goodwill gesture
The Scotts Miracle Gro Company regrets that our consumer experienced a problem with her lawn following an application of Turf Builder Weed & FeedWhen used according to label directions, this type of damage, is very unusualIt is possible for a lawn disease or insect activity to be
mistaken for product damageAccording to our guarantee, we have issued a refund for the product that was purchasedWe have made an offer to our consumer, as a gesture of goodwill, and without claiming liability, to go beyond our guarantee by assisting with Scotts grass seed and Scotts Starter Food to help restore the lawnThis offer has been rejected by our consumerWe have attempted to reach out to our consumer by phone, and have left a message for her to call us to discuss the situation furtherWe hope to be able work our an equitable resolution to her concerns
Customer alleges the Scotts’ product malfunctioned and caused damage to his lawn. There was no evidence providing confirming customer’s damage was the result of a product malfunction. Further, there are no other known issues with this product causing similar damage. As a customer
service gesture Scotts has attempted to assist customer in the improvement of his lawn. At this time Scotts and customer have reached a compromised resolution pending customer’s signature of a settlement agreement
The Scotts Miracle Gro Company apologizes that our consumer was receiving unwanted e-mails from our companyWe have unsubscribed him from receiving further communications. Please note that this can take up to business days to take effect
The Scotts Miracle Gro Company regrets the damage that occurred to our consumer's lawn after an application of Weed B Gon Max with Crabgrass PreventerWe have been in contact with our consumer to assist with Scotts Grass Seed to repair the damaged areasTo honor our product guarantee, we will
also process a refund check for the bottles that were purchasedOur consumer will send in his receipt for the purchase of the grass seed