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Senior Move Magic Reviews (83)

We have received your letter regarding the complaint you received from Ms*** * *** We sincerely regret she encountered a problem with National Readers of North America
Upon receipt of your correspondence we searched our company’s database and cannot locate an account for a Ms*** *
*** with the information provided in the complaint
If indeed Ms*** still feels that she has an account with National Readers of North America, we would like her to contact us with more account information in the hopes of resolving this complaint to her satisfactionFurther, in an effort to maintain the highest in customer satisfaction, we have placed Ms*** contact information on our companies’ “Do Not Call or Mail” list to prevent any future contact
We sincerely appreciate your office providing us the opportunity to respond and to adjust this matter to the consumer’s satisfactionIf you have any further questions please do not hesitate to contact us
Sincerely,
Abby J***
National Readers of North America

To Whom It May Concern,
I am writing this as a response to the complaint received from MsRandi B***It is unfortunate that any issues arose during her service with National Readers of North America
According to the file on record for MsB***, it appears that she ordered our service on
April 15, On that date, MsB*** spoke with a Supervisor who explained all of the details of our service along with pricing and the cancellation policyAfter discussing her order with a Sales Representative, a supervisor contacted MsB***, and again reviewed the price, selection and terms of the agreementOnly when MsB*** indicated she had a thorough understanding of the order and remitted the initial down payment, did we enter the order for the full term with various publishersEach of our orders is subject to cancellation within three days of the original purchase date
We appreciate the opportunity to respond to this issue and at this time we have cancelled MsB***’s accountThere will be no further attempts to collect payment and her account has been set to a zero balanceThere are no payments for us to refund, as her only payment was charged back by the bank at MsB***’s request on July 8, As of today, we have cancelled all of her magazine subscriptionsThis may take anywhere from six to eight weeks for the issues to stop being delivered
To avoid any future contact with MsB***, her telephone number has been placed on our Do Not Call listNational Readers of North America sincerely hopes that this issue has now been resolved to the customers’ satisfactionIf there is anything more we can do to assist in this matter, please contact us right away
Sincerely,
Abby J***
National Readers of North America

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

I am writing this as a response to the complaint received from Mr*** ***It is unfortunate that any issues arose during his service with National Readers of North America
According to the file on record for Mr***, it appears that he ordered our service on August 26, On that
date, Mr*** spoke with a Supervisor who explained all of the details of our service along with pricing and the cancellation policyAfter Mr*** agreed and made the first payment, we sent him an order confirmation outlining the terms of service agreed uponEach of our orders is subject to cancellation within three days of the original purchase date
We appreciate the opportunity to respond to this issue and at this time we have cancelled Mr***’ accountAs of today, we have cancelled all of his magazine subscriptionsThis may take anywhere from six to eight weeks until the issues cease to arriveTo avoid any future contact with Mr***, his telephone number has been placed on our Do Not Call list
Here at National Readers of North America, we sincerely hope that this issue has now been resolved to the customers’ satisfactionIf there is anything more we can do to assist in this matter, please contact us right away
Sincerely,
*** ***
National Readers of North America

Regarding Complaint #***
To Whom It May Concern,
I am writing this as a response to the complaint received from *** *** ***It is unfortunate that any issues arose during his service with National Readers of North America
According to the file on record for *** ***, it appears that he ordered our service on February 17, On that date, *** *** spoke with a Supervisor who explained all of the details of our service along with pricing and the cancellation policyAfter *** *** agreed and made the first payment, we sent him an order confirmation outlining the terms of service agreed uponEach of our orders is subject to cancellation within three days of the original purchase date
We appreciate the opportunity to respond to this issue and at this time we have cancelled *** ***’s accountWe also issued a refund to *** *** in the amount of $on May 3, and an additional refund in the amount of $on May 9, There will be no further attempts to collect payment and his account has been set to a zero balanceAs of today, we have cancelled all of his magazine subscriptionsThis may take anywhere from six to eight weeks until the issues cease to arrive, if they have already begunTo avoid any future contact with *** ***, his telephone number has been placed on our Do Not Call list.
Here at National Readers of North America, we sincerely hope that this issue has now been resolved to the customers’ satisfactionIf there is anything more we can do to assist in this matter, please contact us right away

We have received your letter regarding the complaint you received from Ms*** * *** regarding her grandmotherWe sincerely regret she encountered a problem with National Readers of North America
Upon receipt of your correspondence we searched our company’s database and cannot
locate an account for a Ms*** A *** with the information provided in the complaintIt appears to be only the information for the complainant and not the actual customerThere is nothing further I can do here for Ms*** unless she provides some more identifying information regarding her grandmother
If indeed Ms***’s grandmother has an account with National Readers of North America, we would like her to contact us with more account information in the hopes of resolving this complaint to her satisfactionFurther, in an effort to maintain the highest in customer satisfaction, we have placed Ms***’s contact information on our companies’ “Do Not Call or Mail” list to prevent any future contact
We sincerely appreciate your office providing us the opportunity to respond and to adjust this matter to the consumer’s satisfactionIf you have any further questions please do not hesitate to contact us
Sincerely,
Abby J***
National Readers of North America

I am writing this as a response to the complaint received from Mr*** ***It is unfortunate that any issues arose during his service with National Readers of North America
According to the file on record for Mr***, it appears that he ordered our service on September 25, On that
date, Mr*** spoke with a Supervisor who explained all of the details of our service along with pricing and the cancellation policyAfter Mr*** agreed and made the first payment, we sent him an order confirmation outlining the terms of service agreed uponEach of our orders is subject to cancellation within three days of the original purchase date
We appreciate the opportunity to respond to this issue and at this time we have cancelled Mr***’s accountAs of today, we have cancelled all of his magazine subscriptionsThis make take anywhere from six to eight weeks until the issues cease to arrive if they have begunTo avoid any future contact with Mr***, his telephone number has been placed on our Do Not Call list
Here at National Readers of North America, we sincerely hope that this issue has now been resolved to the customers’ satisfactionIf there is anything more we can do to assist in this matter, please contact us right away
Sincerely,
*** ***
National Readers of North America

We have received your letter regarding the complaint you received from Ms*** ***We sincerely regret she encountered a problem with National Readers of North America
Upon receipt of your correspondence we searched our company’s database and cannot locate an account for a Ms***
*** with the information provided in the complaint
If indeed Ms*** still feels that she has an account with National Readers of North America, we would like her to contact us with more account information in the hopes of resolving this complaint to her satisfactionFurther, in an effort to maintain the highest in customer satisfaction, we have placed Ms***’s contact information on our companies’ “Do Not Call or Mail” list to prevent any future contact
We sincerely appreciate your office providing us the opportunity to respond and to adjust this matter to the consumer’s satisfactionIf you have any further questions please do not hesitate to contact us
Sincerely,
Abby J***
National Readers of North America

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

I am writing this as a response to the complaint received from Mr*** ***It is unfortunate that any issues arose during his service with National Readers of North America
According to the file on record for Mr***, it appears that he ordered our service on January 6, On that
date, Mr*** spoke with a Supervisor who explained all of the details of our service along with pricing and the cancellation policyAfter Mr*** agreed and made the first payment, we sent him an order confirmation outlining the terms of service agreed uponEach of our orders is subject to cancellation within three days of the original purchase date
We appreciate the opportunity to respond to this issue and at this time we have cancelled Mr***’s accountAs of today, we have cancelled all of his magazine subscriptionsThis may take anywhere from six to eight weeks until the issues cease if they start to arriveTo avoid any future contact with Mr***, his telephone number has been placed on our Do Not Call list
Here at National Readers of North America, we sincerely hope that this issue has now been resolved to the customers’ satisfactionIf there is anything more we can do to assist in this matter, please contact us right away
Sincerely,
*** ***
National Readers of North America

I am writing this as a response to the complaint received from Mr*** ***It is unfortunate that any issues arose during his service with National Readers of North America
According to the file on record for Mr***, it appears that he ordered our service on November 6, On
that date, Mr*** spoke with a Supervisor who explained all of the details of our service along with pricing and the cancelation policyAfter Mr*** agreed and made the first payment, we sent him an order confirmation outlining the terms of service agreed uponEach of our orders is subject to cancelation within three days of the original purchase date
We appreciate the opportunity to respond to this issue and at this time we have cancelled Mr***’s accountAs of today, we have canceled all of his magazine subscriptionsThis may take anywhere from six to eight weeks until the issues cease to arriveTo avoid any future contact with Mr***, his telephone number has been placed on our Do Not Call list
Here at National Readers of North America, we sincerely hope that this issue has now been resolved to the customers’ satisfactionIf there is anything more we can do to assist in this matter, please contact us right away
Sincerely,
*** ***
National Readers of North America

Complaint: ***I am rejecting this response because *** at Revdex.com here in Calgary, ***, phone:*** who has been in touch with me to insure Revdex.com Northwest/Spokane Branch knows Magazine Publishers Service is under National Readers of North America
June 9, I submitted information to Revdex.com Northwest/Spokane Branch, *** ** *** *** *** *** *** *** *** via registered mail ** *** *** *** **, which includes a copy of of *** email to me, as well as further information regarding Magazine Publishers Service
I hope the information you receive from me will be of assistance to resolve my issue with Magazine Publishers Service.Sincerely,*** ***

I am writing this as a response to the complaint received from Ms*** ***It is unfortunate that any issues arose during her service with National Readers of North America
According to the file on record for Ms*** it appears that she ordered our service on April 27, On that
date, Ms*** spoke with a Supervisor who explained all of the details of our service along with pricing and the cancellation policyAfter Ms*** agreed and made the first payment, we sent her an order confirmation outlining the terms of service agreed uponEach of our orders is subject to cancellation within three days of the original purchase date
We appreciate the opportunity to respond to this issue and to inform you that as of April 28, 2016, we did indeed cancel Ms*** account upon her requestWe have also issued a full refund to Ms*** in the amount of $There will be no further attempts to collect payment and her account has been set to a zero balanceAs of today, we have cancelled all of her magazine subscriptionsTo avoid any future contact with Ms*** we have placed her telephone number on our Do Not Call list
Here at National Readers of North America, we sincerely hope that this issue has now been resolved to the customers’ satisfactionIf there is anything more we can do to assist in this matter, please contact us right away

We have received your letter regarding the complaint filed by Ms*** ***We sincerely regret she encountered a problem with National Readers of North America
According to our data base Ms*** ordered our service in July of During the initial sales call Ms*** spoke with a
Supervisor who went over the price, terms and conditions of the saleOnce Ms*** expressed her satisfaction an order-confirmation was sent to the address she provided
We understand that people sometimes change their minds, therefor we have cancelled Ms***’s account with no further obligation to herIn addition to canceling her account we have issued a full refund to Ms***, please allow seven to ten days for the refund to reflect in Ms***’s account
Further, we have placed her contact number on our company's 'Do Not Call' list to prevent any future contactWe appreciate the opportunity to address this matter and hope it is to the customer’s satisfactionIn the event you need any further assistance please do not hesitate to contact us
Sincerely,
Abby J***

[A default letter is provided here which indicates your acceptance of the business' responseIf you wish, you may update it before sending it.]
Revdex.com,
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

To Whom It May Concern,
I am writing this as a response to the complaint received from Ms*** ***It is unfortunate that any issues arose during her service with National Readers of North America
According to the file on record for Ms***, it appears that she ordered our service
on February 8th, On that date, Ms*** spoke with a Supervisor who explained all of the details of our service along with pricing and the cancellation policyAfter Ms*** agreed and made the first payment, we sent her an order confirmation outlining the terms of service agreed uponEach of our orders is subject to cancellation within three days of the original purchase date
We appreciate the opportunity to respond to this issueAs of today we have cancelled Ms***’ accountThere will be no further attempts to collect payment and her account has been set to a zero balanceAs of today, we have cancelled all of her magazine subscriptionsThis make take anywhere from six to eight weeks until the issues cease to arrive
To avoid any future contact with Ms***, her telephone number has been placed on our Do Not Call list
Here at National Readers of North America, we sincerely hope that this issue has now been resolved to the customers’ satisfactionIf there is anything more we can do to assist in this matter, please contact us right away
Sincerely,
*** ***
National Readers of North America

I am writing this as a response to the complaint received from *** *** ***It is unfortunate that any issues arose during her service with National Readers of North America
According to the file on record for *** ***, it appears that she ordered our service on July 7,
On that date, *** *** spoke with a Supervisor who explained all the details of our service along with pricing and the cancellation policyAfter *** *** agreed and made the first payment, we sent her an order confirmation outlining the terms of service agreed uponEach of our orders is subject to cancellation within three days of the original purchase date
We appreciate the opportunity to respond to this issue and at this time we have cancelled *** *** accountAs of today, we have issued a full refund in the amount of $USDPlease allow three to five business days for this to reflect in her accountFurther, we have cancelled all of the magazine subscriptions ordered on her behalfFinally, in an effort to avoid any future contact with *** ***, her telephone number has been placed on our internal Do Not Call list.
Here at National Readers of North America, we sincerely hope that this issue has now been resolved to the customers’ satisfactionIf there is anything more we can do to assist in this matter, please contact us right away

[A default letter is provided here which indicates your acceptance of the business' responseIf you wish, you may update it before sending it.]
Revdex.com,
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me.
Regards,
*** ***

I am writing this as a response to the complaint received from Ms*** ***It is unfortunate that any issues arose during her service with National Readers of North America
According to the file on record for Ms***, it appears that she ordered our service on May 6, On that
date, Ms*** spoke with a Supervisor who explained all of the details of our service along with pricing and the cancelation policyAfter Ms*** agreed and made the first payment, we sent her an order confirmation outlining the terms of service agreed uponEach of our orders is subject to cancellation within three days of the original purchase date
We apologize for the inconvenience of having your payment lost in the mailOur records do show that we manually credited your account for that payment on January 11, As for the magazines not being to your liking, we generally send out a standard package unless specified otherwise at the time of purchaseHowever, as part of our service, you can switch and change your magazines at any time and as many times as you would likeWe have over titles to choose from and the list comes to you with the initial package, or can be downloaded off our website and is also available on request
We appreciate the opportunity to respond to this issue and at this time we have cancelled Ms***’s accountThere will be no further attempts to collect payment and her account has been set to a zero balanceWe have also had Ms***’s file returned to us from our collection’s agencyAs of today, we have cancelled all of her magazine subscriptionsThis may take anywhere from six to eight weeks until the issues cease to arriveFurther, to avoid any future contact with Ms***, her telephone number has been placed on our Do Not Call list
Here at National Readers of North America, we sincerely hope that this issue has now been resolved to the customers’ satisfactionIf there is anything more we can do to assist in this matter, please contact us right away
Sincerely,
*** ***
National Readers of North America

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