Sharks Success Marketing Enterprises, Inc.

Tell us why hereP.OBox
Wilmington, DE 19899-
January 26,
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RE: Inquiries from Barclays Bank Delaware
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Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this
correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsIf you do not receive the summary, or have additional questions, please contact our office at
*** ** *** ** *** ** *** *** *** My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
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P.OBox
Wilmington, DE 19899-
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July 26,
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RE: Upromise MasterCard account ending in
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Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowThe Office of the President call me back and it took them a couple of weeks to identify the problem. Juniper claims they send me a letter notyfing me of the double rewards (Cash rewards and Juniper Rewards) and how it was a mistakeI never received this letterAs far as their claim that this was a mistake, I find it hard to believe since I received both rewards for two years in a rowLastly, if they sent a letter to notify me of the cancellation of one of the rewards(due to its importance), this is something that should have been either certified mail or someone should have call. During this past year, I even asked for a credit line increase to signficantly up my spending believing both rewards were in placeI find it inadequate and believe that Juniper did not make a sincere effort to nofity me of this reward cancellationWith so many cards offering more that percent on your expenses, I see no point in continuing to do business with a company that changes benefits on their customers without a good effort to notify their customers. I am sure I am not the only customer out there that is frustrated and surprisedI would be willing to join a class action lawsuit against Juniper for their deceptive business practices
Regards,

P.OBox
Wilmington, DE 19899-
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May 5,
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RE: Wyndham Rewards Visa account ending in
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Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***Our office hours are 8:a.mto 8:p.mET Monday through Friday
Sincerely,
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P.OBox 8885Wilmington, DE 19899-8885 April 20, 2015 *** ***
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*** ** *** RE: AAdvantage Aviator Red account ending in
8425 *** *** *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***My office hours are a.mto p.mPT Monday through Friday Sincerely,*** ***
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P.OBox 8885Wilmington, DE 19899-8885December 14, 2015*** ***
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*** *** ** ***Re: Juniper MasterCard account ending in 4410*** *** ***Thank you for your recent inquiry addressed to
Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respondWe completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mailIf you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** *** My office hours are Monday through Friday, 8:a.mto 8:p.mETSincerely, *** * ***
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P.OBox
Wilmington, DE 19899-
December 19,
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Re: Marketing offer from Barclays Bank Delaware
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Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsIf you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
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February 18,
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RE: US Airways MasterCard account ending in
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Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiry and are pleased to have been able to assist you with the matterUnder separate cover, we sent you a detailed response of the investigation and actions taken to bring positive closure to this situationPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***My office hours are normally 10:a.mto 7:p.mET Monday through FridayIt is my pleasure to have been of service

P.OBox
Wilmington, DE 19899-
">
June 8,
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RE: Frontier MasterCard account ending in
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Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
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CC: Revdex.com of Delaware

P.OBox 8885Wilmington, DE 19899-8885 March 5, *** ***
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*** *** ** *** RE: Upromise MasterCard account ending 5373 *** *** *** Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond. Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsIn response to your original correspondence, we mailed a detailed response on February 10, Since you have indicated that response was not received, I mailed an additional copy to you today We apologize for any inconvenience this matter may have causedIf you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** Our office hours are 8:a.mto 8:p.mET, Monday through Friday

P.OBox 8885Wilmington, DE 19899-8885 August 10, 2015 *** ***
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Barclaycard Financing Visa account ending 1189 *** *** *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** Our office hours are a.mto p.mET Monday through Friday Sincerely,*** * ***
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P.OBox
Wilmington, DE 19899-
">
May 11,
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RE: Barclaycard Arrival MasterCard account ending in
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Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** *** My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
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P P.OBox 8885Wilmington, DE 19899-8885 September 29, 2015 *** ***
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*** ** *** RE: Barclaycard Arrival Plus
account ending in 3302 *** *** *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** Our office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely, *** ***
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P.OBox
Wilmington, DE 19899-
">
March 18,
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RE: Barclaycard Arrival Plus account ending in
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Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** Our office hours are 8:a.mto 8:p.mET Monday through Friday
Sincerely,
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P.OBox
Wilmington, DE 19899-
November 24,
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Re: Barclaycard Arrival MasterCard account ending
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Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** My office hours are 8:a.mto 8:p.mET Monday through Friday

P.OBox 8885Wilmington, DE 19899-8885 August 17, 2015 *** *** **
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*** ** *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us
from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***My office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely,
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Revdex.com:I have called Mr *** but I don't get home until after his hours of close I am also hard of hearing in which I have expressed in my letter in which he chooses to ignore His Fraud dept staff calls and speaks to my wife in a nasty manner and accusing manner questioning that we are the thieves instead of the victims Which is unacceptable in a manor to be spoken to and very discriminatory In the worse way which has happened several times from *** in their fraud dept who hold evident a attitude with us so no matter what the situation is we are guilt before proven innocence Now in the way of Mr *** whom took a week to call back the first time he only responded and it was with the same generic letter you see he responded with you is because I reached for help to you and the cfba This generic letter is all he has been sending I send detailed letters and he refuses to put anything in writing , and it disturbs me I received never did demanded it no fraud affadavit letter, sent in police reports, identity theft reports letters an investigation according to cfba and visa takes to day s their was charges in question two of them no credit card was even swiped it was online and in a different state according to customer service and I am being held responsible because Barclay said I responsible not one receipt was pulled, no documents nothingout of charges nothing This is why I am disputing I have sent registered letter from Y to London offices and to every credit bureau They have the worse vengeful fraud dept I would like you tot listen to the phone conversations on how they accused and yell at us Second I lost the card and the police report states it *** in fraud was told this I am again attaching the police report and other attachments Barclay before they rebill you after crediting you for disputed items has to legally notify you well the first time I was credited and rebilled all the same day within hours that must of been a hell of a long investigation Then when their was a conversation with mr *** he tried to defend his dept that they did send the letter out the same day well my letter was dater days later 4-Mr *** was silent and said I will speak to my fraud DEPT BROKE RULE NUMBER Then they credited me again for a whole five days another long investigations and rebilled me for all charges each charge should be separately investigated and I have attached ruled from the FTC that paper trail has to follow a denial to refund customer after a fraud investigation in which I have gotten neither So please help me in having justice prevailed and my account credited 13,, *** *** copy sent to CFPB
GI have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below

P.OBox
Wilmington, DE 19899-
November 27,
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RE: Barclaycard Arrival Plus MasterCard account ending
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Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***Our office hours are 8:a.mto 8:p.mET Monday through Friday
Sincerely,

P.OBox
Wilmington, DE 19899-
">
September 23,
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RE: Barclaycard Visa with Apple Rewards account ending in
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Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
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P.OBox
Wilmington, DE 19899-
">
March 15,
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RE: Barclaycard CashForward MasterCard account ending in
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Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***My office hours are 8:a.mto 8:p.mET Monday through Friday
Sincerely,
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