Sharks Success Marketing Enterprises, Inc.

P.O. Box 8885Wilmington, DE  19899-8885   July 21, 2015   [redacted]
[redacted]  RE:          Hawaiian Airlines Bank of Hawaii...

MasterCard account ending 8393                Dear Mr. [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.  Sincerely,[redacted]
 
 
[redacted]          [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   July 15, 2015   
[redacted]  Re:  Barclaycard Arrival MasterCard account ending in 8253 
[redacted]...

[redacted] I am in receipt of a correspondence forwarded to Barclays Bank Delaware (‘Barclaycard’) from the Revdex.com. I understand your concerns regarding the payments made to your account through your banks bill pay service in December 2014. Please allow me the opportunity to recap the details of our conversation.  Our records indicate that three payments totaling $4,000 were made to your account, using your online bill pay service in December 2014. My investigation determined that the payments did not include the full account number. As a result, one of the $1,000 payments applied to your Rewards account ending in 5292 on December 1, 2014. This payment was returned to you through a credit balance refund check on January 14, 2015. The payment of $2,000 correctly applied to your account on December 2, 2014.  My investigation confirmed the third payment of $1,000 was placed into a suspense account to be researched. This payment was applied to your account on June 19, 2015. Furthermore, interest charges totaling $784.63 were credited to your account. These adjustments are available for you to view on your May and June 2015 billing statements.   I regret any inconvenience that you may have experienced and apologize for the length of time that it has taken to resolve your concerns. Please contact me directly if you have additional questions or concerns. I can be reached at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m., Monday through Friday ET. Sincerely, [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   June 5, 2015   [redacted]  Re:  Barclaycard Financing Visa account ending in 4967 [redacted]...

[redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,    [redacted]
 
 
[redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   January 27, 2015   [redacted]
[redacted]
[redacted]  [redacted]      RE:     Emails received from...

Barclaycard           [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  In order to fully investigate your inquiry, additional information is needed.  Please contact our office at [redacted] My office hours are 8 a.m. to 8 p.m. ET Monday through Friday.  Sincerely,

P.O. Box 8885
Wilmington, DE 19899-8885
style='FONT-SIZE: 10.5pt; FONT-FAMILY: "Barclays Sans"'> 
 
 
October 27, 2016
 
 
 
[redacted]
 
 
RE:     JetBlue Rewards account ending in 2152
          
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
If you do not receive the summary, or have additional questions, please contact our office at[redacted], or call me directly at [redacted]. My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
[redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
April 14, 2014
 
 
 
[redacted]
[redacted]
[redacted]
[redacted]
   
 
RE:   Barclaycard...

Arrival World MasterCard ending 0979
      
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8 a.m. to 5 p.m. ET Monday through Friday.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Problem:
For some reason Barclays Bank Delaware has not sent me proof of my obligation of this alleged debt as requested and continues to report this trade-line to the three major credit bureaus. This is creating major issues for me such as higher interest rates, lower credit scores, job declines, and application rejects for outstanding balances owed. I disputed this account August 24 and October 22 of this year on my Experian, Equifax and TransUnion credit reports to no avail. I also disputed directly with Barclays Bank Delaware on February 11 and October 7. To date, Barclays Bank Delaware continues to ignore my requests and they continue to ignore my consumer rights. I believe this account does not belong to me. I requested the documents from their files used to verify this account. Under the Fair Credit Reporting Act, I have the right to demand they disclose all of the documents they have recorded and retained in their files at the time of the request concerning the accounts that are reporting in my credit report. All unverified accounts must be deleted. Who verified this account? What documents did they use to verify? Where are the documents used to verify? The only correspondence that I received was information about opening date, charge off date and billing statements. These items do not qualify as verification per FCRA. This company is in violation for continuing to verify the account with the credit bureaus without providing the evidence as requested. It is my contention that Barclays Bank Delaware knows they cannot tie me to this alleged account, otherwise, they would have done so when I made my initial request. Barclays Bank Delaware is blatantly disregarding the law.
Translate
 
Desired Resolution / Outcome
Desired Resolution:
Other (requires explanation)
select
Desired Outcome:
Delete account from credit reports

P.O. Box 8885Wilmington, DE 19899-8885   November 26, 2014   [redacted]  RE:       US Airways MasterCard Account ending in...

6541 [redacted]  Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8 a.m. to 8 p.m. ET Monday through Friday.  Sincerely,

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
June 3, 2014
 
 
 
[redacted]
    
 
RE:     BJ’s Visa account ending in 4078
          
[redacted] 
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. We have conducted an investigation of your additional inquiry. We have mailed you a detailed response of the research and any actions we may have taken. Please allow 7-10 days for that response to be received.
 
We apologize for any inconvenience this matter may have caused. If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 10:00 a.m. to 7:00 p.m. ET Monday through Friday.

P.O. Box 8885Wilmington, DE  19899-8885   December 16, 2014   
[redacted]  RE:       Barclaycard Arrival MasterCard account ending...

in 0428            [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,

P.O. Box 8885
Wilmington, DE  19899-8885
 
 
 
November 18, 2014
 
 
 
[redacted]
[redacted]
[redacted]  [redacted]
 
 
/>
RE:       Barclaycard Financing Visa account ending 7138
           
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.
 
Sincerely,

P.O. Box 8885Wilmington, DE 19899-8885October 30, 2015[redacted]
[redacted]
[redacted]RE:          AAdvantage Aviator Red MasterCard account ending 6412[redacted]Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond. We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. If you do not receive the summary, or have additional questions, please contact our office at [redacted] or call me directly at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. Sincerely,[redacted]
[redacted]
[redacted]         [redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
January 21, 2016
 
 
*
[redacted]
    
 
RE:     Barclaycard Arrival MasterCard account ending in 5940
          
[redacted] 
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
[redacted]
*
*
[redacted]         [redacted]