Sharks Success Marketing Enterprises, Inc.

Revdex.com:
I received an initial response from the business earlier this month, but they have not provided me with any details as to the results of their investigation into the matterThe most recent message that I received (see attachment) stated that my card would be credited $on 9/This did not happen, and I am still waiting for them to credit my card or provide some sort of explanation
Regards,

P.OBox
Wilmington, DE 19899-
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September 7,
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RE: Barclaycard Financing Visa account ending
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** *** My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** * ***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowBarclay is telling me that they sent my money to the federal reserve and it is my responsible to get my money back from them I do not understand why they returned a payment I sent to them directly to a 3rd party which I did not request Now I am being told that I must get my funds from them? If Barclays sent my money then they should assist me to get it backi am caught in the middle My bank/credit union did not request the funds back but Barclay is telling me they did I have no documentation or proof that the funds were requested back Now, I am being told they were sent to a third party and I have to get them back from them with no proof or evidence they were sent anywhere It is being suggested that I pay my credit card bill for a second timei am extremely dissatisfied with this outcome

P.OBox
Wilmington, DE 19899-
">
January 11,
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** *** ***
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RE: AAdvantage Aviator Red MasterCard account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was
forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***My office
hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** ***
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P.OBox
">Wilmington, DE 19899-
September 7,
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RE: Barclaycard Arrival Plus MasterCard Account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** ** ***
*** ** *** ***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

P.OBox 8885Wilmington, DE 19899-8885 June 16, 2015 *** ***
*** *** *** *** *
*** *** ** *** RE: Barclaycard Rewards MasterCard
account ending in 6191 *** *** *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** Our office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely, *** ***
*** ** *** ***
*** *** *** *** ** ***

P.OBox
">Wilmington, DE 19899-
February 1,
*** *** *** ***
*** *** *** ***
*** ** ***
RE: L.LBean Visa account ending
*** *** *** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** *** Our office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** ** ***
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P.OBox
Wilmington, DE 19899-
October 24,
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RE: Application for Barclaycard Rewards MasterCard ID
*** *** ***
Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsWe have conducted an investigation of your additional inquiryWe have mailed you a detailed response of the research and any actions we may have takenPlease allow 7-days for that response to be received
We apologize for any inconvenience this matter may have causedIf you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***Our office hours are 8:a.mto 8:p.mET Monday through Friday

P.OBox
Wilmington, DE 19899-
">
June 22,
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** *** *** ***
*** *** ** ***
RE: Barclaycard Financing Visa account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** *** My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** ***
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P.OBox
Wilmington, DE 19899-
">
July 21,
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*** *** *** ***
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RE: Barclaycard Arrival MasterCard account ending
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** *** My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** ** ***
*** ** *** ***
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P.OBox
Wilmington, DE 19899-
"MARGIN: 0in 0in 0pt">
November 8,
*
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*** *** ***
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Re: Barclaycard MasterCard account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** ***
*** ** *** ***
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*** *** *** *** ** ***

P.OBox
Wilmington, DE 19899-
">
March 29,
*** ***
*** *** *** *** **
*** ** ***
RE: Frontier MasterCard account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** *** My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** ***
*** ** *** ***
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P.OBox
Wilmington, DE 19899-
"MARGIN: 0in 0in 0pt">
January 12,
*** ***
*** *** *** ***
*** ** ***
RE: Barclaycard Financing Visa account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***Our office hours are 8:a.mto 8:p.mET Monday through Friday
Sincerely,
*** ***
*** ** *** ***
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*** *** *** *** ** ***

P.OBox
Wilmington, DE 19899-
"MARGIN: 0in 0in 0pt">
October 6,
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*** *** ** ***
Re: JetBlue MasterCard account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** ***
*** ** *** ***
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*** *** *** *** ** ***

P.OBox
Wilmington, DE 19899-
">
March 9,
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*** *** *** ***
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RE: Priceline Visa Card account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** *** My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*
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*** ** *** ***
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*** *** *** *** ** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
Barclays has not provided me with an offerThey were unwilling to assist meAt no time were they able to present post marked proof from that they made valid attempts to contact meI have confirmation emails from 2012, showing that I have made payments on the accountA chargeoff was not warrantedFurther, Barclays contends that they sold the debt to a collections company and they were not responsible for me being contactedAt no time was there a collections account on my report that represented this barclays accountFurther, when I paid off the balance in 2015, it was with Barclays directlyNormally, the creditor would not accept payment and would forward the call to the collections companyMs*** did reach out to meShe did not have the decency to take the time to proof read her message to me and spell my name rightIt's an utter lack of respect, decency, and competence that has lead us to this pointI informed Ms*** and her manager that I would not accept anything less than these trade lines being removed from my report, and I stand by that statementI will continue to file complains and disputesThese processes are costly and time consuming and I will put Barclays through it
Regards,
*** ***

P.OBox
Wilmington, DE 19899-
">
July 8,
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*** *** *** ***
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RE: Barclaycard Arrival MasterCard account ending
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office a* *** ** *** ** *** ** *** *** *** My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** * ***
*** ** *** ***
CC: Revdex.com of Delaware

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I received the response in the mail that Barclay sent. It was basically a form letter that did not even address one bit of my complaint (see attached). It's apparent that Barclay refuses to put anything in writing that would implicate them further, and I do not want to discuss any of this over the telephone where I do not have written proof of what is being said. Barclay is outright charging me interest fees for money that is (a) either paid on time or (b) isn't even due yet within the billing cycle. When questioned, I received varying responses from Barclay (see attached correspondence transcript). Here, they admitted to giving me incorrect information, which points to their customer service representatives not even being aware of the company's shady/changing policies.I still expect a credit for the interest fees that I am being overcharged for
Regards,

P.OBox
">Wilmington, DE 19899-
February 20,
*** ***
*** *** ***
*** ** ***
RE: Barclaycard Financing Visa account ending
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** Our office hours are 8:a.mto 8:p.mET Monday through Friday
Sincerely,
*** ** ***
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