Sharks Success Marketing Enterprises, Inc.

I called about minor charge issues on my Barclaycard Arrival Plus MasterCard Feb 2, approximately EST I'm abroad using the card The customer service representative was unbelievably rude and not helpful When I asked to speak with another representative, I got the "no problem whatsoever" response and spoke with a slightly nicer but still somewhat rough representative which he claims he is "it" about customer service issues Hard to believe that a card like this that requires an excellent credit rating to acquire got some of this clowns for "customer service" This is the first time I called barclaycard for anything and was shocked by the roughness and rudeness of their representatives This card have good perks but I will be reconsidering using a card with lesser perks that I had great customer service experience before

P.OBox 8885Wilmington, DE 19899-8885 August 7, 2015 *** ***
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*** ** *** RE: Marketing Solicitations from Barclays Bank Delaware *** *** *** Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsWe have conducted an investigation of your additional inquiryWe have mailed you a detailed response of the research and any actions we may have takenPlease allow 7-days for that response to be received. We apologize for any inconvenience this matter may have causedIf you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***Our office hours are a.mto p.mET Monday through Friday Sincerely,*** * ***
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P.OBox 8885Wilmington, DE 19899-8885 March 27, 2015 *** ***
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*** *** ** *** RE: Barclaycard Financing Visa account ending 9070 *** *** *** Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsWe have conducted an investigation of your additional inquiryWe have mailed you a detailed response of the research and any actions we may have takenPlease allow 7-days for that response to be received. We apologize for any inconvenience this matter may have causedIf you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***Our office hours are a.mto p.mET Monday through Friday Sincerely,*** * ***
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P.OBox
10.5pt">Wilmington, DE 19899-
May 29,
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Re: Juniper MasterCard Account ending in
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Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** My office hours are 9:a.mto 6:p.mET Monday through Friday

P.OBox
Wilmington, DE 19899-
October 28,
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RE:
Bluegreen Encore Rewards MasterCard account ending
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Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** Our office hours are 8:a.mto 8:p.mET Monday through Friday

P.OBox
">Wilmington, DE 19899-
October 23,
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RE: Barclaycard Visa with Apple Rewards account ending
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Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***Our office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
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P.OBox
Wilmington, DE 19899-
">
March 16,
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RE: Barclaycard Financing Visa account ending
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Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** *** My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
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P.OBox 8885Wilmington, DE 19899-8885 July 10, 2015 *** ***
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*** *** ** *** Re: Barclaycard Rewards MasterCard account ending in 3455 *** ***
*** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** Our office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely, *** ***
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P.OBox
Wilmington, DE 19899-
">
November 18,
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RE: Barclaycard Rewards MasterCard account ending
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Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** or call me directly at *** *** *** My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
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P.OBox
Wilmington, DE 19899-
">
June 7,
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RE: Application for a MasterCard Black Card and MasterCard Black Card ending in
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Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at ***, or call me directly at *** *** *** My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
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P.OBox
Wilmington, DE 19899-
">
September 1,
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RE: Juniper MasterCard account ending in
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** *** My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
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P.OBox
Wilmington, DE 19899-
/>
September 5,
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RE: Juniper MasterCard account ending
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** *ur office hours are 8:a.mto 8:p.mET Monday through Friday

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below*** was extremely rude and was extremely unsympathetic to my issue and concernsI can't imagine that anyone in the Office of the President would attempt to resolve an issue with such a nasty attitude towards me as a customerI'd like for someone else to pick up this issue and resolve this unlike *** didThere is something that can be done*** could care less and her attitude towards me clearly showed thatI'd like for all my credit card relationships to be given a credit line increase so each card has a limit of $20,eachI have many other credit cards with higher limits (Capital One Venture $30,000.00, AMEX $25,etc.) so I can't see this as being an issue at allAll my payments are paid on time as wellI am extremely responsible and I'm able to handle a credit limit such as this with no problemThat would help bring my score back up and help reduce my credit card utilization since the other account can not be reopenedThis is the least that can be done since *** did not want to help me after I expressed how concerned I was with the fact that my credit card was closed and I lost the years of relationship with Barclays on that cardIf I had to deal with *** again, I would never do business with BarclaysHowever, I am very hopeful that someone else can assist me and at the very least, increase my credit card limits to $20,on each of the cards that I have with you nowOne card ends in #0462, and the other ends in #I gladly await the credit limit increases on each card so that some type of resolution can be made and I can move forwardI believe this is a fair resolution to this situation especially after the way *** treated meThank you

P.OBox
Wilmington, DE 19899-
">
August 12,
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RE: Barclaycard Visa with Apple Rewards account Ending
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** *** My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** ***
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P.OBox
Wilmington, DE 19899-
November 24,
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RE: Barclaycard Rewards account ending
*** *** ***
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond
We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail
If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** ***My office hours are 8:a.mto 8:p.mET Monday through Friday

P.OBox Wilmington, DE 19899-
""> July 1, *** ***
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*** *** ** RE: MasterCard Black Card account ending in *** *** *** Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was
forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at *** or call me directly at *** *** ***My office hours are
Monday through Friday, 8:a.mto 8:p.mET Sincerely, *** ***
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P.OBox
Wilmington, DE 19899-
">
July 21,
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RE: AAdvantage Aviator Red MasterCard account ending in
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Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond
We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail
If you do not receive the summary, or have additional questions, please contact our office at *** ** *** ** *** ** *** *** ***My office hours are Monday through Friday, 8:a.mto 8:p.mET
Sincerely,
*** ***
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P.OBox 8885Wilmington, DE 19899-8885 January 29, 2015 *** ***
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*** ** *** RE: Barclaycard Financing Visa account
ending in 1761 *** *** *** Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** Our office hours are a.mto p.mET Monday through Friday Sincerely,

P.OBox
Wilmington, DE 19899-
April 30,
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*** *** ***
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Re: Barclaycard Arrival World MasterCard ending
*** *** ***
Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsWe have mailed you a detailed response of the research and any actions we may have takenPlease allow 7-days for that response to be received
We apologize for any inconvenience this matter may have causedIf you do not receive the detailed response or have additional questions, please contact our office at *** ** ** *** ** *** ** *** *** *** My office hours are a.mto p.mET Monday through Friday

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowI still did not get a hardship program that the business will not deduct the interest and make a lower payment
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