Sharks Success Marketing Enterprises

P.OBox 8885Wilmington, DE 19899- August 13, [redacted] *** Re: SallieMae MasterCard account ending in Barclaycard Rewards MasterCard account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are a.mto p.mET Monday through Friday Sincerely, [redacted] *** [redacted]

P.OBox Wilmington, DE 19899- December 22, [redacted] RE: Frontier MasterCard ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted]

P.OBox Wilmington, DE 19899- April 21, [redacted] Re: Barclaycard Visa w/Apple Rewards account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

The short term resolution is a zero balance letter sent by fax/scanned email and US mailThis is preventing me from securing housing and will have long term negative effects for me and my family

P.OBox 8885Wilmington, DE 19899- June 18, [redacted] *** RE: Barclaycard Rewards MasterCard account ending in [redacted] *** Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsWe have conducted an investigation of your additional inquiryWe have mailed you a detailed response of the research and any actions we may have takenPlease allow 7-days for that response to be receivedWe apologize for any inconvenience this matter may have causedIf you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***Our office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely, [redacted] *** [redacted]

P.OBox Wilmington, DE 19899- May 20, [redacted] RE: Barclaycard Arrival MasterCard account ending in Priceline Visa account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] CC: Revdex.com of Delaware

P.OBox Wilmington, DE 19899- June 23, [redacted] RE: Credit Card Inquiries [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:a.mto 5:p.mET Monday through Friday

P.OBox 8885Wilmington, DE 19899-8885October 22, [redacted] ***RE: AAdvantage Aviator Red MasterCard ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respondWe completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mailIf you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:a.mto 8:p.mETSincerely, [redacted] *** [redacted]

January 13, [redacted] RE: Marketing Solicitations from Barclays Bank Delaware [redacted] *** We are in receipt of your additional inquiry forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond On December 26, 2014, we mailed a response to your initial inquiry through the Revdex.comSince you have indicated that response was not received, I have enclosed an additional copy for your recordsWe apologize for any inconvenience this matter may have causedIf you have additional questions, please contact our office at [redacted] My office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely, [redacted]

P.OBox Wilmington, DE 19899- February 3, [redacted] RE: Barclaycard Rewards MasterCard account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

P.OBox Wilmington, DE 19899- September 4, [redacted] RE: AAdvantage Aviator Red MasterCard account ending [redacted] Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsWe have conducted an investigation of your additional inquiryWe have mailed you a detailed response of the research and any actions we may have takenPlease allow 7-days for that response to be received We apologize for any inconvenience this matter may have causedIf you do not receive the detailed response or have additional questions, please contact our office at [redacted] or by calling me directly at [redacted] , ext***Our office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely, [redacted] *** [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Problem: Barclay Bank has continually made up billing statements that are not right for my Barclay MasterCard accountBarclay Bank has refused to correct my billing statementsWhatever the credit line limit is, only about $is due each month for the minimum paymentMade up fees and added on charges were put on the billing statements to make the minimum payment due higherTo pay the higher minimum payment due will be paying for made up fees and charges that should not be on the account--hardly nothing will go toward paying off the balanceI offered to pay $a month on the account, and when I paid the $25.00, it was made a late fee and not a paymentAll someone did was steal my paymentsUntil my billing statement is corrected, I will no longer make the $a month payment on the account for people at Barclay to steal my payments, with nothing being applied to pay off the balanceTranslate Desired Resolution / Outcome Desired Resolution: Other (requires explanation) select Desired Outcome: I would like Barclay Bank to correct my billing statement to reflect what is actually owed on my Blaze MasterCard accountUntil Barclay Bank correct my billing statement, I will no longer pay the $a month until something is made right

They trashed my otherwise stellar FICO score (from to 699) because I was not aware that there was a small ($out of 12,credit line) unpaid balance on the card that I thought had being paid in full and was not in use of their credit card anymore (because Barclays voluntary changed Travelocity points program to a junk miles one)My e-mail did not work that time for technical reason and IT could not figure out what was wrong with itBarklays Bank silently collected late fees and interest on the balance for months and only after that send me a paper letter about delinquency and subsequent closure of my accountIndeed, they notified credit bureau agencies about a "serious" delinquencyThe customer service rep was rude and helplessI have opened revolving accounts and was never late on any of them for more than yearsCouple of times when I was several days late I was always notified by Citi, Chase or BofA customer services about a possible late paymentMy fellow Americans - please stay away from these scammers!

P.OBox Wilmington, DE 19899- June 23, [redacted] *** RE: AAdvantage Aviator Red MasterCard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

P.OBox Wilmington, DE 19899- June 1, [redacted] RE: Juniper MasterCard account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowThe response was that they will send us a letter in 7-days with their investigation of the matter That is fine, but we can't close this complaint until we see their letter as we do not know what their response will be to the fraud Regards,

P.OBox Wilmington, DE 19899- January 5, [redacted] RE: Barclaycard Rewards MasterCard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

P.OBox 8885Wilmington, DE 19899- April 30, [redacted] *** RE: Barclaycard Rewards MasterCard account ending in [redacted] Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsWe have conducted an investigation of your additional inquiryWe have mailed you a detailed response of the research and any actions we may have takenPlease allow 7-days for that response to be receivedWe apologize for any inconvenience this matter may have causedIf you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:a.mto 8:p.mET Monday through FridaySincerely,

P.OBox Wilmington, DE 19899- March 3, [redacted] Re: Frontier MasterCard Account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryUnder separate cover, we sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you have not received the detailed response or have additional questions, please contact our office at [redacted] My office hours are 9:a.mto 6:p.mET Monday through Friday

P.OBox Wilmington, DE 19899- August 8, [redacted] ** [redacted] RE: Barclaycard Financing Visa account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:a.mto 5:p.mET Monday through Friday