Sling TV L.L.C.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:Because, my bank is the first place I went when I found these fraudulent charges. My bank is still investigating and no one else has access to my account. I have contacted this company several times and I get ask the same questions every time. I could not find a phone number for this company and the number I was given when I ask was not valid. It took me forever to find a way to chat with them. My bank is handling the investigation. I just wanted to report it to Sling also. I also wanted a letter sent to me that I had reported to Sling fraud to take to file a police report for fraud. I just need a letter. My bank is handling the rest. Thank you for your assistance.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
I did as they asked and responded to their email they sent you for the 6 month refund. 
Sincerely,
[redacted]

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.Upon reviewing your account what we can do for you is refund the full amount once the device has been...

returned to the manufacturer. If you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

I am completely satisfied with your help in solving my problem with Merchant.[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service. Please accept our apologies for any inconvenience caused. After reviewing the account our records indicate that your account was cancelled effective immediately and a full refund issued...

on 2/4/2017 for $24.99.Please confirm if your issue has been resolved. Please don't hesitate to contact us with any questions or concerns. Regards, [redacted] 
[redacted]

Dear Mr. [redacted]: On March 4, 2018, we received your rebuttal, dated March 3, 2018, filed with the Revdex.com (Revdex.com). We would like to offer you a resolution consisting of the immediate cancelation of your account and a prorated refund of $29.99. If you would like to accept this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.   If there are further questions or concerns about this issue, please feel free to contact us at [redacted].   Regards,   Sling TV Customer Escalations [redacted] 
[redacted]

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We were not able to locate the account with the information that was provided in the Revdex.com complaint. Please respond...

to the Revdex.com case with both emails that you used to sign up for the Sling TV service. Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello [redacted],We would like to apologize for any inconvenience you may have experienced with us.After a further review of your account, we would like to offer you a full refund in the amount of $59.52  and cancel your account immediately.  If you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello [redacted],    We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.   After reviewing your account we’d be happy to cancel your account immediately and issue...

you a refund of $29.99 for you month of service. If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.   Please don't hesitate to contact us with any questions or concerns.    Regards,    Sling TV Customer Escalations [email protected]  www.sling.com

Complaint: [redacted]
I am rejecting this response because:It was not advertised that way as highlights and as I have explained to your reps, I was looking for the full game and your website was falsely advertising.   
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because: it does not change the facts that the ad itself is targeted to people who can not use it and that the ad does not state that it can not be used with other promotions. Again, this is false advertising, I want the ad changed. 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. This is all I asked for from the customer service representative in the first place.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because: The 7 day free trial was included when I signed up for the blue package, which is how I discovered I was not getting all of the channels I thought were included in the package.  I will just cancel the service at the end of the free trial.  I'm sure you have many customers that stick around despite being deceived, but I will not be one of them.  I do know that I am not the only one that felt misled about what channels were included in the base packages because the customer service person I spoke to told me they had received many calls with that same complaint, that they were aware there was an issue, and that they were looking into it.
Sincerely,
[redacted]

Hello [redacted],    We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.   We are seeing that your account has already been refunded. Hopefully this resolves your...

issue. If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.   Please don't hesitate to contact us with any questions or concerns.    Regards,    Sling TV Customer Escalations [redacted]@sling.com  www.sling.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted] [redacted]

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your...

Sling TV service. Please accept our apologies for any inconvenience caused. After reviewing the account, a refund of $64.98 was processed on February 21st 2017. This refund should appear on your statement in 5-7 business days on the credit/debit card originally used for payment. Please respond to this email confirming if your issue was resolved. Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello, We received notice of your recent Revdex.com complaint regarding your Sling TV service. Please accept our apologies for any inconvenience caused. After further review of the account, we can issue a full refund for $19.99. If you agree to this offer, please respond with your agreement and the refund will be processed at that time. Refund are processed back to your credit/debit card and should appear on your statement in 5-7 business days.Please don't hesitate to contact us with any questions or concerns. Regards, [redacted]
[redacted] 
[redacted]

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After review of your account, we would like to offer you a full refund for $95.48. If you are amendable...

to this offer, please respond with your agreement and at that time the account will be cancelled effective immediately and the refund issued. Refunds are processed back onto the credit/debit card in 5-7 business days. Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service. Please accept our apologies for any inconvenience caused. We can set you up with the [redacted] Annual Plan with the 3 Streams beginning effective today and run until the end of the...

cycle until June of next year. We will issue you a prorated amount of $125.00 and start your billing cycle over with your agreement to this offer.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com