Sling TV L.L.C.

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.For your trouble, we offer a refund of $59.99. If you are amenable to this offer, please respond to your Revdex.com case...

with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After review of your account, we would like to offer you a full refund for $47.07. If you are amendable to...

this offer, please respond with your agreement, and at that time the account will be cancelled effective immediately and the refund will be processed  back onto the credit/debit card originally used for payment in 5-7 business days. Please don't hesitate to contact us with any questions or concerns. Regards, [redacted]
[redacted] 
[redacted]

Complaint: [redacted]
I am rejecting this response because:I am rejecting this response because: I have not received any equipment and will not accept the equipment if it is sent to my address. There is no reason for me to continue with this service and I am looking forward for my refund once...

Sling TV receive that package. It is not in my possession. Thank you.
Sincerely,
[redacted]

Hello [redacted],    We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.   After reviewing your account, we'd be happy to offer to cancel your account immediately...

with a full refund in the amount of $30.00. If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.   Please don't hesitate to contact us with any questions or concerns.    Regards,    Sling TV Customer Escalations [redacted]@sling.com  www.sling.com

Hello [redacted],We received notice of your recent Revdex.com Complaint regarding your Sling TV service.  Please accept our apologies for any inconvenience caused.Prior to the receiving the Revdex.com Complaint your account has been fully refunded the $65.40 and cancelled immediately.  You...

should have received that prior email.  Please respond to this email that this has been settled amenable to you.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected]

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service. Please accept our apologies for any inconvenience caused. We can offer you $39.98. If you accept to this offer, please respond to this e-mail with your acceptance, or call our customer service line...

to have the offer applied to your account. Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Complaint: [redacted]
I am rejecting this response because: This is ridiculous! Your service did NOT work. The one time I connected, the program dragged and dragged making it impossible to watch, which is why I was only connected for a few minutes. If your service did not work, I should not have to pay a prorated rate, I should pay nothing, since I received NO service.

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After reviewing this issue we were not able to locate your account. Can you please provide any other email that...

you might have signed up with. Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Complaint: [redacted]
I am rejecting this response because:see attached
Sincerely,
[redacted]

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After review of your account, our records indicate your account was cancelled effective immediately on...

11/9/2017 along with a full refund for $21.39. This refund will be processed back onto the original credit/debit card used for payment in 5-7 business days. Please let us know if your issue has been resolved. Feel free to reach out with any questions, comments, or concerns you may have.Regards, Sling TV Customer [email protected] www.sling.com

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.As we have reviewed the call where the refund was promised, we will be honoring this offer. We have went ahead a notated the account with the promised refund once the device has been returned as well.  If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, [redacted]
[redacted] 
[redacted]

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.Upon reviewing your account, we show the [redacted] fight was ordered on 9/10/2017. Once the [redacted] fight is ordered it...

is non-refundable.We make our best efforts to try and prevent accidental orders by requiring a two-step verification, as well as access to the account. If someone has access to your account, we advise changing your password and setting up parental locks to prevent purchases without your knowledge.To prevent any unauthorized orders from happening, visit our website at help.sling.com and view our articles on how to set up parental controls on your device.Please don't hesitate to contact us with any questions or concerns. Regards, [redacted]
[redacted] 
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service. Please accept our apologies for any inconvenience caused. After reviewing your account we did not find any attachments on your responses. Can you please attach proof of the attempt to cancel prior to 3/20/2017 so that we can reconsider your case.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer Escalations[redacted] 
[redacted]

Hello, We received notice of your recent Revdex.com complaint regarding your Sling TV service. Please accept our apologies for any inconvenience caused. After further review of the account, we can process the cancellation on the account effective immediately and issue a full refund for...

$19.99. Refunds are processed back onto the credit/debit card and should appear on your statement in 5-7 business days.If you agree to this offer, please respond with your agreement. Please don't hesitate to contact us with any questions or concerns. Regards, [redacted] 
[redacted]

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.Based on the information provided we were not able to locate your account. Please provide the email address you used...

to sign up with Sling TV.Please don't hesitate to contact us with any questions or concerns. Regards, [redacted] 
[redacted]

Complaint: [redacted]
I am rejecting this response because: I was promised service that the company failed to provide.  I was charged for an uninterupted t.v. viewing experieance that Sling TV LLC was unable to deliver.  Regardless of where the problem occured (in their equipment or in the equipment the networks they represent) my contract was with Sling TV LLC for a very specific product.  Since they failed to produce the product my money should be returned immediately.  I have seen plenty of other examples where they have done just that so saying that they are "unable" to refund is simply not true.
Sincerely,
[redacted]

Hello [redacted],
We received notice of your recent Revdex.com complaint regarding your Sling TV service. Please accept our apologies for any inconvenience caused.
At this time your account has been cancelled immediately and $40.00 will be refunded back to your credit/debit card. This refund...

should appear on your statement in 5-7 business days. We have also place your email/address on our do not contact list so u do not continue to receive advertisement from Sling TV.
Please don't hesitate to contact us with any questions or concerns.
Regards,
Sling TV Customer Escalations
[redacted]@sling.com
www.sling.com

Hello [redacted],   We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us. After reviewing your account the promotion that was selected on this account was the [redacted] 2 month...

promotion.  Unfortunately, we are unable to refund the charge on the account to your card at this time as there was a coupon offer on the account which may have already been redeemed.         Regards,    Sling TV Customer Escalations [email protected]  www.sling.com

Complaint: [redacted]
I am rejecting this response because: I called Sling Tv within minutes after the accounts were billed. . I already have a sling account so how would I log on and use three different accounts from one tv? I already received my money back because I disputed the charges with my bank. You have lost a customer for life and I will make sure everyone knows about your shady business practices. 
Sincerely,
[redacted]