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Snaptravel

18 Bartol St, San Francisco, California, United States, 94133-4501

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Reviews Mobile Apps, Hotel Reservation Snaptravel

Snaptravel Reviews (%countItem)

Walked in to a *** and was quoted $105 for the night. Hit snaptravel and it was $77 for the same room.

Wonderful service! Definatly recommend! Everything was perfect I will definatly use them again my next trip!

I used Snaptravel for my recent trip to Colorado! I got the best deals with Snaptravel on hotels I love! I saved hundreds!

Best hotel deals I've ever came across and prompt service when needed.

Easy to use. Hotel was clean and quite... Will be back soon! Close to Downtown ,perfect for l9ng quite walks...

Snaptravel saved me $35!! As a person on a budget every dime and minute counts.
Their site was easy to use and saved me more in comparison than other sites and even against the more popular sites!
I highly recommend them and will be using them again in the future.

The staff was really helpful and kind he was able to answer all the questions I have . The room was in Great conditions and clean I didn't see anything wrong with the room. And the best part is the great price.

Great price and easy to use app. I will use this app again when I need a hotel/motel.

I'm not sure how they do it, but the prices are always on a whole other level of low than any of the other search sites. The results come instantly to my phone, and so far (just had my 4th stay), every hotel has been a GREAT deal for the price!

Easy, inexpensive, and exactly what it stated. I liked the fact that I didn't have to hunt for a bargain.

It was easy and I got a great deal the room was great

Snaptravel is the absolute best experience I’ve had for booking a hotel! I have never had anything bad to happen, and I have boomed through them several times!

I have only used them once but didn't have any problems and saved quite a bit of money booking my room through them.

I love snaptravel. I was easy and everything was just as it was suppose to be. The app was easy to use and I enjoyed my stay. I will be using Snaptravel again!

Fast service great discount better than any other service offered.

Snaptravel, I never have to wait for more then 10 sec. for the booking process, and they always have what I'm looking for at a reasonable price. I would recommend them at a 10+

I reserved a room, when we arrived the room was totally unacceptable. The bed was slept in and unmade, keys from previous occupants laying on table, trash in waste basket, refrigerator missing, cabinet broken and laying on floor, etc. I immediately returned keys and refused to stay in this motel.

Snaptravel Response • Jun 01, 2020

Hi ***,

I'm sorry to hear about your negative hotel experience. As we're a booking service, the quality of the hotel property is hard for us to control. In cases like this, we have found that it is most effective to take concerns directly to the hotel management.

Regards,

Snaptravel Operations

Snap Travel was used to reserve a hotel in Anchorage, Alaska for an Alaskan cruise that was canceled due to COVID-19. I submitted the proper forms to Snap Travel within the time frames they required for a refund. On May 31st I received a text stating that I needed to check into my hotel in Alaska. This came from Snap Travel. I called the hotel in Alaska and they had not received a cancellation notice from them. I tried calling Snap Travel with the number on the internet. You cannot speak to anyone directly, they only request that you go online. I want my money back. I have made requests as they have directed for my money, I have tried calling them and they have not communicated with me in any way regarding the refund of my money. I feel this is fraud and that they are operating under the hopes that they will wear people down by just ignoring them and then they will not have to refund anyone's money.

Snaptravel Response • Jun 01, 2020

Hi ***,

We wanted to provide an update and let you know that we are still working on your cancellation request. We appreciate your patience and understanding.

Regards,Snaptravel Operations

Customer Response • Jun 02, 2020

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Sincerely

I believe I got the best deal ever for the accommodations I receive. It was an apartment for little as nothing. The room was clean. It had everything I needed in it. I kept extending my stay because I enjoyed staying at *** Resort. . The staff was pleasant always asking Is there anything else I can help you with before leaving or ending the call. There was music always playing outside. Not to loud. Very welcoming. I will definitely return. Thank you for making my stay enjoyable

Excellent customer service and a wonderful hotel room. Cleanliness was spot on and room was more than satisfying.

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Address: 18 Bartol St, San Francisco, California, United States, 94133-4501

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