Solar Flair Productions

I am rejecting this response because: The message I posted is fact. These were conversations I had with members of the dealership. I agreed on a price and a trade on the 11th of $42,500 with Mr. [redacted]. I was standing next to his computer when this offer was presented to me by him. This is not disputed as there were no less than 10 employees that witnessed me standing there. At that point, he had all of the relevant information available to him to agree to those terms. It was less than 10 minutes later that he backed out of the deal. On the second deal, Mr. [redacted] told me over the phone that he believes he could sell me the truck for $39K out the door. This conversation was heard in the car by my wife. I asked if Mr. [redacted] could send me the details about the truck and the Out the Door price via email which he agreed to do. Although he did not send the email, I had no reason to believe the email I received was in error, as it was send from the Internet Director. Which coincidently the following day Mr. [redacted] adamantly denies sending. That email was attached to the complaint. Which facts are you disputing? that [redacted] didn't offer me $9,300 for my trade? [redacted] confirmed that information in the system. Are you disputing the fact that your company didn't offer to sell me the truck at $35,350 our the door? The email I attached is pretty clear.  It is hard to argue with facts. This kind of unprofessionalism is why most car dealerships have such a bad name.

Tell us why here...I am sorry that we are not being clear, but the customer told me on the phone that if we did not pay his service bill he would smear us on social media and every other way he could until we pay for it. he has had the vehicle for 3 months and we paid for a front end alignment per the due bill. He picked up his truck and never contacted the alignment shop to say that it was not driving well. Now after 3 months of driving the vehicle and us not knowing what could of happened on the road he needs $2000 worth of front end work. Also customer has worked for 2 local tuck vendors who did not have very good things to say about him. I'm sorry but cannot pay for his repairs because he threatens us.

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
I would like to take the business up on their offer to return the car and for them to come get it. Please have them call me at [redacted] to make arrangements.