Speed Crate Reviews (%countItem)
Speed Crate Rating
Address: 148 Cedar Pointe Dr STE 104, Mooresville, North Carolina, United States, 28117-9404
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I paid for a 6 month subscription for these boxes in June. I received the first one and have not received any after that. I have contacted many times.
I paid for a 6 month subscription for these boxes in June. I received the first one and have not received any after that. I have contacted many times via email, phone, and ***. I have not heard anything from them. I have also reached out to other customers and they have said the exact same thing.
I just want my money back.
I got a monthly subscription to this company in April. After a the first shipment I decided I did not need the subscription and I went online to cancel it. Their website has a tab called "Manage Subscription" which asks for your email so you can log into the account. The website said it did not reckognize that email address, but the next week I was sent an email to the same email address saying my account had been charged for the following months subscription. It has now been 4 months that I have attempting to get in contact with their company, they do not respond to direct emails sent to the email address that they state they have charged my card with, nor do they respond on their websites "contact us" tab. This company is stealing peoples money and not allowing customers to tell them to stop. I had to get a new debit card to prevent them from stealing my money.
Product_Or_Service: Fitness Box
Refund I would like a refund for every month that they charged me after I requested a cancellation.
Received only 3 of 6 original monthly boxes. Requested cancellation, no response. Charged again for next six months. emailed, no response.
Original order placed on March 4th. Ordered a six month subsciption for monthly delivery of product. Received product delivery for March, April, May, June. July not delivered. Emailed, no response. Emailed again requesting cancellation. No response
August not delivered. Charged a new six months subscription in September. Emailed again this morning, complaining about lack of responses, decided to file this complaint. We will also protest the charges through our bank.
$113 for Sept 2018 to March 2019 Subscription
No customer service
My account was charged two months in a row $21.49 and I still have not received anything from them. My account magically disappeared and they will not answer not answer emails, phone calls, messages or anything. I have tried many ways to cancel and nothing can be done.
This has been taking a lot of my time making phone calls and trying to resolve the issue. At least I would like a refund for my money. �
Continues to charge card and doesn't ship out items.
They have billed me for 4 months of boxes and I have only received 1 box. I have tried calling, email, *** and *** to contact these people and no one every answers.
Three months of charges on my card. for a total of $64.47.
I've tried to cancel my subscription in writing multiple times and the company keeps billing me and has not responded to my cancellation requests.
I've tried to cancel my subscription with this company multiple times, but they refuse to respond to my requests and continue to bill me. I tried to follow the cancellation instructions on their website, but the website says "invalid login" when I attempt to log in with the user name and password I chose when I set up the account. Since that didn't work, I've emailed the company at least 4 times over the past three months, and I've filled out the "contact us" box on the website at least twice requesting the company to cancel my subscription immediately. I've searched, but can't find, any additional contact information for the company. There's no phone number listed anywhere that I can tell. I've never received a response from them.
I want my subscription cancelled and I want to be reimbursed for the last 2 months ($21.49 per month, so $42.98 for the past 2 months) since the company continued to bill my card after I sent in a written cancellation to every point of contact the company has listed on their website.
I have paid for four monthly shipments, and have only received two to date. No response to emails sent
Paid for monthly order on 7/23/18, never received it.
New other for 8/23/18 was charged to my card, have not received shipment notification, or answers to multiple emails and *** contact attempts.
Refund of two-months charges, $34.99 each, plus tax and shipping.
Charged me for a 2nd 6-months despite cancel requests of initial membership.
Never returned items I returned for different size.
No communication!
I initially signed up for a 6-month membership of which they sent the wrong sizes of t-shirts. I sent them back for replacement sizes (according to their website) and then never had items returned.
I emailed them to complain and cancel and never heard back despite several emails. They provided no phone number on their website.
They then charged me an additional 6-month membership and only sent some of the boxes for those 6 months.
I now have 5 more t-shirts of the wrong size and they no longer have an address listed on their website for returns, not that I would get anything back since they never returned or reimbursed me for the others (or the 6-month membership they unlawfully charged me).
This is a horrible company!!!
I want the 7 t-shirts I paid for in the appropriate size. Two t-shirts I already returned and they never corrected this. I have five more t-shirts I don't know where to send for replacement. Or I will take a complete refund of both 6-month memberships.
I subscribed to WOD box on a monthly basis. I was charged twice for the first month Then charged for the second month and only ever recieved one box.
I subscribed to the WOD box on a monthly subscription. I was double charged for the first month but received two confirmation emails aomi thought I'd just get two boxes, nothing. I was then charged for the next month and received the box. After numerous attempts to contact customer service to be refunded for the two boxes I never received I have never received a response or a refund. I was able to cancel my subscription but I'd still like a refund for the boxes I didn't receive.
I was charged for three boxes but only ever recieved one. I'd just like a refund for the two I haven't recieved.
Product not received and refusal to cancel monthly service.
Over the course of approximately 7 months, I have only received 3 of 7 monthly subscription boxes. I have reached out to the company numerous times, first to inquire about missing boxes and then in a repeated attempt to cancel my subscription. There has been no response, I am getting charged monthly and have not received a product in months. I have tried logging in to the website, but it says that my account does not exist so I am not able to cancel that way either.
At a minimum, I would like my subscription to be cancelled immediately and would like to be refunded for the 4 months of boxes I was charged for but did not receive.
order placed. tried to cancel. no response from emails not able to cancel. they took money and I have not received anything.
I ordered wodbox but I could not pull up my account. I tried emailing in june 2018 after not being able to log in. I was sent an automatic response with an unuseable link. on july 2 I recd my first box. the same day I attempt to cancel again. I tried emailing.no response. on *** I was billed for aug box yet nothing recd
i would like a refund or the box. also to discontinue of my account
I purchased a 3 month subscription and only received 1month. I made several attempts to get a hold of them with no response from them.
I made a purchase on June 4, 2018 for a 3 month subscription of the WOD box and only received 1 month when I was suppose the receive a WOD box every month for 3 months as I paid for. I have made several attempts including: sending emails and calling and leaving voicemails trying to fix this issue but have had no response from anyone from the WOD box. I paid $61.47 on June 4, 2018, paid with my turbo prepaid *** card. I do have a receipt of payment if needed.
I want a refund for the 2 months I have not received my WOD box that I paid for.
They continue to charge me for a service that I have repeated asked to cancel.
This company only operates through email. However they do not respond to ANY emails. I have asked on numerous occasions to cancel my account but hey say my info is not on file when I get numerous emails and get charged regularly.
This process has been going on for months.
I like the $82 that my account was recently charged. I did not approve these charges as I have repeatedly tried to cancel their service.
I have been trying for 2 months to cancel my subscription to this service. I've sent multiple emails and messages on their social sites. Not one returned email. The subscription renewed after I've been trying to contact them, over $100 has been charged to my credit card that should have not taken place.
Product_Or_Service: Monthly gift box delivery
Account_Number: Cannot access accoun
Other (requires explanation) To cancel my subscription with this company and refund the money that was charged to me.
I placed an order with The WOD Box on June 15, 2016 and shortly after received an email letting me know that my order was placed (my account was charged) and that I would receive a follow up email when my order shipped. Weeks went by and I did not hear anything, so I tried reaching out the the company time after time after time in every means possible (*** message, comments, and posts on their page, email, the 'contact us' form through their website, and calling and leaving many messages to see why I have not received my order, and what I needed to do to get a refund. I exhausted all of these means before filing this complaint. On their *** page, they replied to other posts from other customers, but continuously ignored mine every single time.
Product_Or_Service: Evolve T-Shirt - Men's � 1
Order_Number: #
Other (requires explanation) I would like to receive the product that I have purchased and paid for first and foremost. It was a gift that I was unable to grant due to the poor communication and horrible customer service from this company. I have given up hopes of receiving my product, so if that is not a possibility I would like a full refund.
WOD Box charged me for a shipment but never provided the product. I have reached out by email to the company and they have never responded or resolved the issue.
Product_Or_Service: Monthly Subscription
Order_Number:
Other (requires explanation) At this point, I would like a refund of my money. Since they refuse to send me the product I paid for and do not want to respond back to me, I would rather just get my money back.
I placed an order with the WOD box on February. 23rd, 2017, they charged my account $41.02 which included priority shipping and I never got a tracking number or received my order. I only got a confirmation email. I have emailed and messaged them multiple times, posted on their *** multiple times, and left multiple voicemails with NO response. I would like a full refund of the $41.02 that they charged me.
Product_Or_Service: The WOD Box shaker bottles
Order_Number:
Other (requires explanation) I would like a full refund of the $41.02 that they charged me.
I have a monthly delivery subscription with this company and their customer service is non existence. I moved in December and emailed the company to have my address change and never received a response. I also cannot access my account and emailed them to get access to it so I can update my address with no response. So I have paid for thee months with of product and it's been going to my old address. I had to cancel my credit card so I wouldn't get charged for products I wasn't receiving from a company that won't respond to my emails.
Product_Or_Service: The Word Box
Other (requires explanation) I just want to cancel my subscription and refund from the last charge to my credit card.
I have been trying to contact this company for many months to cancel my subscription but there is no phone number listed and no one has answered the multiple contact forms that I have filled out. When I try to log in and manage the subscription it says that I don't have an account. Last month I received an email stating that my credit card on file was going to expire so I intentionally did not update the information thinking that would take care of it. I woke up this morning and the rev was a charge for the subscription on my account which should not have gone through due to the fact that my card was expired. There is a number next to their name on the bank charge, it is unclear whether this is the office number but I did attempt to call it, just an answering machine. I have had this subscription since August of 2014, I just want to cancel it.
Product_Or_Service: The WOD Box
Other (requires explanation) Cancel the subscription and make your website more user friendly
I saw the advertisement for WOD box, so I thought I would try it out. Well I purchased the product. Then I had a few questions about why my product came out to 60 dollars instead of $20 or at a discounted price like advertised. I tried contacting the business, but not response. Apparently, the only way of contacting this business is through email. There is no phone number listed. I felt like this was a scam of a business, so I cancelled my order. I received an email of conformation of my order and an email of cancelling my order, no response email to my questions. No one ever responded back and I tried 4 different times . I also noticed I didn't receive my funds back so I waited till the delivery date to see if the package would be sent. A few weeks later no package no funds and no response back! I want my money back! If that is not possible I want the product I should have received. This business is a scam and should be shut down!
Product_Or_Service: WOD Box
Order_Number: #
Other (requires explanation) This business needs to refund me my money, which I prefer, or give me the product i purchased!