Speedymen LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I have not gotten the check from Speedy men that they offered to close the case Regards, [redacted]

Hello Revdex.com, We have received this complaint from our Nashville officeWe view the damages review the items that were damaged in the process of the move Some of the items were pre-existing damages and our team added a few scratch dents to the items Unfortunately the bill has to be paid in full in order to complete the repair order We show we still have an outstanding balance with Mr [redacted] We have already been in contact with the Woodsmith to proceed with repairs and are doing so Based on the timeframe and timeline of when the repair company can complete the jobAs of right now it takes anywhere from to weeks to process this claim We are working expeditiously to process this claim Thank you, [redacted] QC Dept

Dear Revdex.com,Thank you for notifying us in regards to this matterMr*** has been provide services that was offer to him by our moving company on 8/We completed the move at hours of servicesMrDavid was upset one of our movers got sick so we sent out to extra movers to handle the issueWe where under the impression that not charging extra for a extra mover and giving a discount for overage would have resolved the problemBase on the information we see here and that he shared he was still not happy, for that we are sorry workers have human experiences and they do get sickUnfortunately, we did our very best to complete the job in a timely mannerAlso forgive us for any comments of any of our staff of any kind We will like to finalize this case by offering a settlement of $as a hand of good faith in this matterAgain we are sorry for any inconveniences this may have caused to you and your family.Any questions please call us at 1-800-590-Ext108.Thank you, [redacted] *, Quality Control/Legal Team 1-800-590-Extremove this claim from Revdex.com records and Online per customer request.Any questions please call us at 1-800-590-Ext108.Thank you, [redacted] L, Quality Control/Legal Team 1-800-590-Ext

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I have not gotten the check from Speedy men that they offered to close the case Regards, [redacted]

To whom it may concern.We approve the refund along time agoWe are just waiting for a sign document back in return for the $75.Please email it back to [email protected] you, [redacted] QC Dept

Our family had a BIG move on our hands and not alot of time to do itWe were fortunate enough to come across Speedymen Moving, who not only live up to their namesake, but were extremely courteous and professionalTo top it all off, the pricing couldn't be beat! If you're moving, you HAVE to go with Speedymen!

Dear Revdex.com, Thank you for notifying us in regards to this matterMrsKim has been provide services that was offer to her by our moving company on 1/30/We completed the move MrsKim stated we damaged personal property of a (dining room table corner scratched), chest scratched and a dresser scratched)We received a call from her Husband about only one item and then a week later the other followed items followed by emailWe only usually go off the first conversation with the customer and already back on 2/3/sent the request to our WoodSmith WV FURNITURE for damage on one item onlySo, he was schedule to come out to the home back last week to fix itemBut, unfortunately he needed permission from our company to fix the other items that where presentedSo we approved all damaged to be fix by WV FURNITURE Our company has already fixed the items that was damagedThis case has been closed and both parties are satisfied This claims is completed and all parties are satisfied please remove this claim from Revdex.com records and Online per customer requestAny questions please call us at 1-800-590-Ext Thank you, [redacted] *, Quality Control/Legal Team 1-800-590-Ext(This information that is emailed is against our privacy act)

SPEEDYMEN SERVICES (HQ)Good Afternoon Revdex.com,Thank you for notifying us in regards to issues of your personal propertyWe strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it's important for us to knowWe're sorry that you received service that prompted you to contact us with a claim, and we regret any inconvenience or frustration that this experience has caused youTo ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we've notified the proper department which is our Quality Control DepartmentWe have view the letter of Mrs [redacted] we also listen to the recorded call of the Relocation Consultant Mr [redacted] and Mrs***Her thoughts was that the team will complete the job in hour in a half He stated in the call that the job will take at least 3hrsBut, If she think so we will start the plan off at a hour plan, but if it goes over it is $every minutes for next day servicesShe agree to the pricesBut when the team call the office they stated this will be a 3-4hr job based on the amount of items she had in her homeMr [redacted] offer her a price of $for 3hrs and it took at least to complete the jobAt this time we apologize it went back to the suggested plan Mr [redacted] offered Our goal is to inform our customers of any possibilities of the move taking longer.At this time, we are offering a credit back to Mrs [redacted] of $75hr for any inconveniences this may have caused Our goal to all of our customers is to provide a good quality service and a great savings to all of our customers.______________________________________________________________Any questions please call us at 1-800-590- Ext108.Thank you, [redacted] **

SpeedyMen Services To whom it may concern: Thank you for notifying us in regards to this matterMrs [redacted] has been provide services that was offer to her by our moving company on id="ComplaintDetailLabel"> 7/31/ We completed the move at hours of servicesMrs [redacted] stated we completed the job within hours of services and our service agreement stated we completed the claim in hoursOur contract stated this information, so just to continue a on going relationship with our customer we decide to issue our client back hour of services So, we proceed to refund the credit of one hour of service on file 10/27/ This claims is completed and all parties are satisfied please remove this claim from Revdex.com records and Online per customer request Any questions please call us at [redacted] Thank you, [redacted] Quality Control/Legal Team

Dear Revdex.com,
The monies is refund to the credit card they used to pay for the moveWas that ok?
Thank you, *** ** *** *** *** Email: *** Serving all of your Moving and Labor Needs: Wisconsin State Moving License and Insure Visit us on the web at www.SpeedyMen.com!Confidentiality Notice: The information contained in this email communication and document(s) attached are for the exclusive use of the addressee(s) and may contain confidential, privileged and/or non-disclosable informationThus, the dissemination or copying of this communication and attached document(s) to any person(s) other than the addressee(s) is prohibitedIf the recipient(s) of this email communication is not the addressee(s), such recipient(s) is strictly prohibited from reading, photocopying, distributing or otherwise using this email or its contents and/or attachment(s) in any way

SpeedyMen Services To whom it may concern: Thank you for notifying us in regards to this matter Mr*** *** has
been provide services that was offer to him by our moving company on 8/14/
We completed the move at hours of servicesMr*** *** stated we completed the job
within hours of services and
we had some damages on wood furniture, scratch on a pool table and on the mattress
a small splinter from his wood furniture poked a small hole in side of mattress material(woodsmith agreed to
fix but they refused).We sent a wood smith fix goods back on 9/22/paid vendor
$to repair goods and then client sent a email later about mattress and pool table
scratch need to be settled at $Our response is our contract state we will offer cent
per pound At this time we will are
willing to settle on this claim for the amount of $for the mattress
(90pds) and $for the small pool table (150pds)Final Settlement is $Any questions please call us at 1-800-590-Thank you, *** ** *** Control/Legal Team Email: *** Serving all of your Moving and Labor Needs: Wisconsin State Moving License and Insure Visit us on the web at www.SpeedyMen.com! Confidentiality Notice: The information contained in this email communication
and document(s) attached are for the exclusive use of the addressee(s) and may
contain confidential, privileged and/or non-disclosable informationThus, the
dissemination or copying of this communication and attached document(s) to any
person(s) other than the addressee(s) is prohibitedIf the recipient(s) of
this email communication is not the addressee(s), such recipient(s) is strictly
prohibited from reading, photocopying, distributing or otherwise using this
email or its contents and/or attachment(s) in any way

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Please allow our team time to view this case Thank you, QC

Over the summer mike and his work loaded me up to move to my new apartment I was afraid it would take longerConsidering the fact the another moving company cancelled on me at the last minuteI was happy to know they came in the last minute and provide a excellent servicesI saw them wrap up all my items and handle them with careThanks Boys

Good Afternoon , Thank you for notifying us in regards to issues of your persona* propertyWe strive to provide you with the best possib*e service, and when you fee* that it fai*s to meet your expectations, it's important for us to knowWe're sorry that you received
service that prompted you to contact us with a c*aim, and we regret any inconvenience or frustration that this experience has caused youTo ensure that our staff conducts itse*f in a manner that ref*ects the high regard that we have for our customers, we've notified the proper department which is our Qua*ity Contro* Department Thank you again for bringing these matters to our attention and thank you for choosing SpeedyMenBe*ow you wi** find a sett*ement amount that was approved by our management teamOnce you accept this sett*ement, p*ease send an emai* back to *** stating you have accepted our offer for sett*ing your c*aim_________________________________________________________________________ Our contract states that a** damage items must be *isted, and if items are damaged it is cent per pound for each itemWe sincere*y apo*ogize for any inconveniences this may have cause you, we wou*d *ike to extend a hand of good faith and offering you this sett*ement Sett*ement: Bed frame - Tota* Cash Payout = $ Cindy *. *** *** *** Confidentia*ity Notice: The information contained in this emai* communication and document(s) attached are for the exc*usive use of the addressee(s) and may contain confidentia*, privi*eged and/or non-disc*osab*e informationThus, the dissemination or copying of this communication and attached document(s) to any person(s) other than the addressee(s) is prohibitedIf the recipient(s) of this emai* communication is not the addressee(s), such recipient(s) is strict*y prohibited from reading, photocopying, distributing or otherwise using this emai* or its contents and/or attachment(s) in any wayIf you received this message in error, p*ease contact the sender *isted above by any contact means *isted

Hello Revdex.com,Please confirm your address to mail check.Thank you,***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Are you serious?! This hasent even been sent? I went over it with *** and he even called me back to verify my name.
*** *** *** *** ***
*** ** ***
This is so unprofessional, I was lied toI went over the address, with read back, with ***This should have been done weeks ago!
Regards,
*** ***

Good Afternoon ***, Thank you for notifying us in regards to issues of your personal propertyWe strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it's important for us to know.We're sorry that you received service that prompted you to contact us with a claim, and we regret any inconvenience or frustration that this experience has caused youTo ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we've notified the proper department which is our Quality Control Department. Thank you again for bringing these matters to our attention and thank you for choosing Speedy Men.Below you will find a settlement amount that was approved by our management teamOnce you accept this settlement, please send an email back to [email protected] stating you have accepted our offer for settling your claim._________________________________________________________________________O...⇄ contract states that all damage items must be listed, and if items are damaged it is cent per pound for each item. We sincerely apologize for any inconveniences this may have cause you, we would like to extend a hand of good faith and offering you this settlement. Settlement: Chest of drawers $The bottom portion of the top of the china cabinet $The television cabinet $The Stanley table top $The Kohler and Campbell piano $The solid Hondorus Mahogany audio cabinet $ The dining room cabinet $One of the upright audio cabinets $ 60.00 Inconvenience credit: $500.00 Settlement Total $1562.00 Please email back a responses [email protected] and/or fax signed document to 800-935-6851. Sincerely, Cindy L. Quality Control/Legal Team SpeedyMen Services LLCRegency Ct Suite 105Brookfield, Wi 530451-800-590-9636 Ext 5Email: [email protected]

Good Morning Revdex.com, Thank you for notifying us in regards to the issues on Mrs*** personal propertyWe strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it's important for us to knowWe're sorry that you received service that prompted you to contact us with a claim, and we regret any inconvenience or frustration that this experience has caused youTo ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we've notified the proper department which is our Quality Control Department We have complete this claim two weeks ago we sent out a wood smith and sent over a settlement to MrsKimWe have not received a response back yetBut we where told from our wood smith at WV Furniture that all other items where repair and our in great condition nowOnly two items where made out of particle board which could not be fixed So we offer her a settlement below for items that where unrepairable for small little stands she stated we damage later after filing a claim(These items where not on the contract) Our contract states that all damage items must be listed, and if items are damaged it is cent per pound for each itemWe sincerely apologize for any inconveniences this may have cause you, we would like to extend a hand of good faith and offering you this settlement Settlement: - End Table 75 pds $ - Shoe Stand 50 pds $ Total Cash Payout = $ If you have any other questions please call us at 800-590-FREE. Sincerely, *** L. Quality Control/Legal Team SpeedyMen Services LLCPeachtree NE Suite Atlanta,Ga 1-800-590-96361-800-590-FREE FREE Ext Email: [email protected] Confidentiality Notice: The information contained in this email communication and document(s) attached are for the exclusive use of the addressee(s) and may contain confidential, privileged and/or non-disclosable informationThus, the dissemination or copying of this communication and attached document(s) to any person(s) other than the addressee(s) is prohibitedIf the recipient(s) of this email communication is not the addressee(s), such recipient(s) is strictly prohibited from reading, photocopying, distributing or otherwise using this email or its contents and/or attachment(s) in any wayIf you received this message in error, please contact the sender listed above by any contact means listed Email: [email protected] Phone: (414) 531-or (262)923-6767 Serving all of your Moving and Labor Needs: Wisconsin State Moving License and Insure Visit us on the web at www.SpeedyMen.com! Confidentiality Notice: The information contained in this email communication and document(s) attached are for the exclusive use of the addressee(s) and may contain confidential, privileged and/or non-disclosable informationThus, the dissemination or copying of this communication and attached document(s) to any person(s) other than the addressee(s) is prohibitedIf the recipient(s) of this email communication is not the addressee(s), such recipient(s) is strictly prohibited from reading, photocopying, distributing or otherwise using this email or its contents and/or attachment(s) in any wayIf you received this message in error, please contact the sender listed above by any contact means listed CallSend SMSCall from mobileAdd to SkypeYou'll need Skype CreditFree via Skype

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QC