Speedymen LLC

Dear Revdex.com,The monies is refund to the credit card they used to pay for the move. Was that ok?Thank you, [redacted] Email:  [redacted] Serving all of your Moving and Labor Needs: Wisconsin State Moving License and Insure Visit us on the web at www.SpeedyMen.com!Confidentiality Notice: The information contained in this email communication and document(s) attached are for the exclusive use of the addressee(s) and may contain confidential, privileged and/or non-disclosable information. Thus, the dissemination or copying of this communication and attached document(s) to any person(s) other than the addressee(s) is prohibited. If the recipient(s) of this email communication is not the addressee(s), such recipient(s) is strictly prohibited from reading, photocopying, distributing or otherwise using this email or its contents and/or attachment(s) in any way.

SpeedyMen Services To whom it may concern: Thank you for notifying us in regards to this matter Mr. [redacted] has
been provide services that was offer to him by our moving company on 8/14/2015.
We completed the move at 4 hours of services. Mr. [redacted]...

stated we completed the job within 4 hours of services and
we had some damages on wood furniture, scratch on a pool table and on the mattress
a small splinter from his wood furniture poked a small hole in side of mattress material(woodsmith agreed to
fix but they refused).We sent a wood smith fix goods back on 9/22/2015 paid vendor
$543 to repair goods and then client sent a email later about mattress and pool table
scratch need to be settled at $800.00. Our response is our contract state we will offer .60 cent
per pound.  At this time we will are
willing to settle on this claim for the amount of $54.00 for the mattress
(90pds) and $90.00 for the small pool table (150pds). Final Settlement is $144.00. Any questions please call us at 1-800-590-9636. Thank you, [redacted] Control/Legal Team Email:  [redacted] Serving all of your Moving and Labor Needs: Wisconsin State Moving License and Insure Visit us on the web at www.SpeedyMen.com! Confidentiality Notice: The information contained in this email communication
and document(s) attached are for the exclusive use of the addressee(s) and may
contain confidential, privileged and/or non-disclosable information. Thus, the
dissemination or copying of this communication and attached document(s) to any
person(s) other than the addressee(s) is prohibited. If the recipient(s) of
this email communication is not the addressee(s), such recipient(s) is strictly
prohibited from reading, photocopying, distributing or otherwise using this
email or its contents and/or attachment(s) in any way.

Good Afternoon Revdex.com,    Thank you for notifying us in regards to issues of your personal property. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it's important for us to know. We're sorry that you received service that...

prompted you to contact us with a claim, and we regret any inconvenience or frustration that this experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we've notified the proper department which is our Quality Control Department.   Thank you again for bringing these matters to our attention and thank you for choosing SpeedyMen. Below you will find a settlement amount that was approved by our management team. Once you accept this settlement, please send an email back to [email protected] stating you have accepted our offer for settling your claim. _________________________________________________________________________ Our contract states that all damage items must be listed, and if items are damaged it is .60 cent per pound for each item. The items where not listed on the contract which we could not prove any wrong doing. We sincerely apologize for any inconveniences this may have cause you, we would like to extend a hand of good faith and offering you this settlement.   Settlement:   -Dresser                                                                     $90.00 -Wall/Fixer                                                                  $200.00       Total Cash Payout =                                      $290.00     Please email signed document to [email protected] and/or fax signed document to 800-935-6851.   Sincerely,   [redacted] Control/Legal Team   SpeedyMen Services LLC. 4255 Trotters Way Suite 6B Alpharetta, Ga 30004 1-800-590-9636 Ext 5 Email: [email protected]       Confidentiality Notice: The information contained in this email communication and document(s) attached are for the exclusive use of the addressee(s) and may contain confidential, privileged and/or non-disclosable information. Thus, the dissemination or copying of this communication and attached document(s) to any person(s) other than the addressee(s) is prohibited. If the recipient(s) of this email communication is not the addressee(s), such recipient(s) is strictly prohibited from reading, photocopying, distributing or otherwise using this email or its contents and/or attachment(s) in any way. If you received this message in error, please contact the sender listed above by any contact means listed.

Good Afternoon Revdex.com, 

Arial,Helvetica,sans-serif;">  Thank you for notifying us in regards to issues of your personal property. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it's important for us to know. We're sorry that you received service that prompted you to contact us with a claim, and we regret any inconvenience or frustration that this experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we've notified the proper department which is our Quality Control Department.   Thank you again for bringing these matters to our attention and thank you for choosing SpeedyMen. Below you will find a settlement amount that was approved by our management team. Once you accept this settlement, please send an email back to [email protected] stating you have accepted our offer for settling your claim. _________________________________________________________________________ Our contract states that all damage items must be listed, and if items are damaged it is .60 cent per pound for each item. The items where not listed on the contract which we could not prove any wrong doing. We sincerely apologize for any inconveniences this may have cause you, we would like to extend a hand of good faith and offering you this settlement.   Settlement:
  -Dresser                                                                     $90.00 -Wall/Fixer                                                                  $200.00  
    Total Cash Payout =                                      $290.00  
  Please email signed document to [email protected] and/or fax signed document to 800-935-6851.
 
Sincerely,   [redacted] Control/Legal Team   SpeedyMen Services LLC. 4255 Trotters Way Suite 6B Alpharetta, Ga 30004 1-800-590-9636 Ext 5 Email: [email protected]       Confidentiality Notice: The information contained in this email communication and document(s) attached are for the exclusive use of the addressee(s) and may contain confidential, privileged and/or non-disclosable information. Thus, the dissemination or copying of this communication and attached document(s) to any person(s) other than the addressee(s) is prohibited. If the recipient(s) of this email communication is not the addressee(s), such recipient(s) is strictly prohibited from reading, photocopying, distributing or otherwise using this email or its contents and/or attachment(s) in any way. If you received this message in error, please contact the sender listed above by any contact means listed.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
 
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11880295, and find that this resolution is satisfactory to me. 
Regards,
Karmala [redacted]

SPEEDYMEN SERVICES (HQ)Good Afternoon Revdex.com,Thank you for notifying us in
regards to issues of your personal property. We strive to provide you with
the best possible service, and when you feel that it fails to meet your
expectations, it's...

important for us to know. We're sorry that you received service
that prompted you to contact us with a claim, and we regret any inconvenience
or frustration that this experience has caused you. To ensure that our staff
conducts itself in a manner that reflects the high regard that we have for our
customers, we've notified the proper department which is our Quality Control
Department. We have view the letter of Mrs. [redacted]
we also listen to the recorded call of the Relocation Consultant Mr. [redacted] and
Mrs. [redacted]. Her thoughts was that the team will complete the job in 1 hour in a half.  He stated in the call that the job will
take at least 3hrs. But, If she think so we will start the plan off at a 1 hour
plan, but if it goes over it is $57.50 every 30 minutes for next day services. She
agree to the prices. But when the team call the office they stated this will be
a 3-4hr job based on the amount of items she had in her home. Mr. [redacted] offer her a
price of $299.95 for 3hrs and it took at least 3.50 to complete the job. At
this time we apologize it went back to the suggested plan Mr. [redacted] offered.
Our goal is to inform our customers of any possibilities of the move taking
longer.At this time, we are offering a
credit back to Mrs. [redacted] of $75hr for any inconveniences this may have caused.
Our goal to all of our customers is to provide a good quality service and a
great savings to all of our customers.______________________________________________________________Any questions please call us at 1-800-590-9636
Ext. 108.Thank you,[redacted]

Dear Revdex.com,   Thank you for notifying us in regards to this matter. Mrs. Kim has been provide services that was offer to her by our moving company on 1/30/16. We completed the move.  Mrs. Kim stated we damaged personal property of a (dining room table corner scratched), 2 chest scratched and...

a dresser scratched). We received a call from her Husband about only one item and then a week later the other followed items followed by email. We only usually go off the first conversation with the customer and already back on 2/3/2016 sent the request to our WoodSmith WV FURNITURE for damage on one item only. So, he was schedule to come out to the home back last week to fix item. But, unfortunately he needed permission from our company to fix the other items that where presented. So we approved all damaged to be fix by WV FURNITURE.   Our company has already fixed the items that was damaged. This case has been closed and both parties are satisfied.   This claims is completed and all parties are satisfied please remove this claim from Revdex.com records and Online per customer request. Any questions please call us at 1-800-590-9636 Ext. 108.   Thank you,   [redacted], Quality Control/Legal Team  1-800-590-9636 Ext. 108. (This information that is emailed is against our privacy act)

To whom it may concern.We approve the refund along time ago. We are just waiting for a sign document back in return for the $75.Please email it back to [email protected] you,[redacted]
QC Dept

Dear Revdex.com,Thank you for notifying us in regards to this matter. Mr. [redacted]  has been provide services that was offer to him by our moving company on 8/15. We completed the move at 3 hours of services. Mr. David was upset one of our movers got sick so we sent out to extra movers to handle the...

issue. We where under the impression that not charging extra for a extra mover and giving a discount for overage would have resolved the problem. Base on the information we see here and that he shared he was still not happy, for that we are sorry workers have human experiences and they do get sick. Unfortunately, we did our very best to complete the job in a timely manner. Also forgive us for any comments of any of our staff of any kind.  We will like to finalize this case by offering a settlement of $150.00 as a hand of good faith in this matter. Again we are sorry for any inconveniences this may have caused to you and your family.Any questions please call us at 1-800-590-9636 Ext. 108.Thank you,[redacted], Quality Control/Legal Team 1-800-590-9636 Ext. 108. remove this claim from Revdex.com records and Online per customer request.Any questions please call us at 1-800-590-9636 Ext. 108.Thank you,[redacted] L, Quality Control/Legal Team 1-800-590-9636 Ext. 108.

I did a move from Wisconsin to Illinois at the last minute. I spoke with [redacted] to set everything up, the movers ([redacted] and [redacted]) arrived the very next day on time. They were friendly, courteous and took very good care of my furniture. The price was very reasonable and I would definitely use Speedmen Movers again. Thank you for a stress free move.

Our family had a BIG move on our hands and not alot of time to do it. We were fortunate enough to come across Speedymen Moving, who not only live up to their namesake, but were extremely courteous and professional. To top it all off, the pricing couldn't be beat! If you're moving, you HAVE to go with Speedymen!

I got speedymen to move last month. My furniture ended up damaged cos they didn't have enough bubble wrap. They said they ran out at their last job. They were not willing to pay me as I have signed the document that they have provided.
I will never use them again.

The movers where number one for me. They move me and they did a great job. The guys where really funny and polite. They handle all of my items with care.