Steve D. Ledesma, MD, PC

General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] filed with your agency by [redacted] GNC Customer Service would like to extend its sincere apology to MsO’Connor for any dissatisfaction that may have been experienced while being a valued customer of GNC.com However, GNC Customer Service has placed a call to the customer and reached a voicemailIn the voicemail, they have asked her to contact them directly so that I may work with her to resolve her concerns They will update our department once they have the opportunity to speak with Ms [redacted] Live Well GNC Legal Department

General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] filed with your agency by [redacted] GNC Customer Service would like to extend its sincere apology to Ms [redacted] for any dissatisfaction that may have been experienced while being a valued customer of GNC.com Our Customer Service team will be receiving a full refund in the near future, and the information has been corrected on the GNC websiteLive Well GNC Legal Department

General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] filed with your agency by Leslie [redacted] GNC Customer Service would like to extend its sincere apology or any dissatisfaction that Mrs [redacted] may have been experienced while being a valued customer of GNC GNC’s customer service department is sending Mrs [redacted] a $gift card, and her complaint is documented for future reference with other complaints like hers.GNC Live WellLegal Department

General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] GNC Customer Service would like to extend its sincere apology or any dissatisfaction that the customer may have been experienced while being a valued customer of GNC.com All orders have been refunded and the eGC’s have been devalued Customer will receive confirmation emailsLive Well GNC Legal Department Tell us why here

General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] GNC Customer Service would like to extend its sincere apology or any dissatisfaction that the customer may have been experienced while being a valued customer of GNC.com The customer was credited the full amount on 11/22/Live Well GNC Legal Department Tell us why here

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I have received the reply from local express, they confirmed this package was losted, and they will compensate to the sender - GNC, so I call to GNC, they say international customers assume all risk, they can't refused or reship the order and can't give me any helpSo unfair, GNC will received the compensate from DHL, I will not received any compenstae because I am an international customerIf GNC can not deal with, why they say they can direct ship.So, Please see the attached "GNC order", "package ship tracking" and "chat with GNC", please help to give me a help, thanks [redacted] Regards, [redacted]

General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] filed with your agency by [redacted] *** GNC Customer Service would like to extend its sincere apology or any dissatisfaction that Mr [redacted] may have been experienced while being a valued customer of GNC GNC’s customer service department would like to apologize for any misunderstanding that may have been regarding this new program, and a phone call has been made to Mr [redacted] regarding this complaint An appeasement is being sent to him in the form of a Gift Card for the value of the MembershipHe is satisfied with the appeasement offeredLive Well GNCLegal Department

General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] filed with your agency by [redacted] *** GNC Customer Service would like to extend its sincere apology to [redacted] for any dissatisfaction that may have been experienced while being a valued customer of GNC.com [redacted] is being fully refunded for the $gift card, and we are feverishly trying get this matter situated We are working very closely with our IT department to fix our website, and hope to have it back running Live Well GNC Legal Department

General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] filed with your agency by Edward WangGNC Customer Service would like to extend its sincere apology or any dissatisfaction that MrWang may have been experienced while being a valued customer of GNC.comGNC’s customer service department is reaching out to MrWang today and will either get a purchase made for him, refund the gift cards and request to credit them backLive Well GNC Legal Department

General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] filed with your agency by [redacted] *** GNC Customer Service would like to extend its sincere apology to Mr [redacted] for any dissatisfaction that may have been experienced while being a valued customer of GNC.com However, the customer has been denied a credit several times based on the information provided by the warehouseThe customer returned items that have not been in stock since 2014, and he has returned incorrect expired supplements on both orders To that end, GNC Customer Service has denied issuing a credit to Mr***Live Well GNCLegal Department

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] *** I sorry for not been here I been going back and ford to the doctor so the this time would be 11:00am my time

General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] filed with your agency by [redacted] *** GNC Customer Service would like to extend its sincere apology or any dissatisfaction that [redacted] may have been experienced while being a valued customer of GNC.com GNC’s Customer Service department will reach out to the customer, and we have arranged for a refund as a one-time appeasement Refund can be expected in 2-business days at which time [redacted] will be notified via emailLive Well GNC Legal Department

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI don't understand GNC offer to resolve this issueGNC states that I was credited $ Where does this credit appear? Is GNC proposing to send me a physical gift card with $on it? Regards, [redacted]

General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] filed with your agency by [redacted] GNC Customer Service would like to extend its sincere apology to Ms [redacted] for any dissatisfaction that may have been experienced while being a valued customer of GNC.com Per the request of Ms [redacted] , GNC is reshipping the products We have emailed the information to Ms [redacted] enclosing the shipping information, and GNC hopes that this will alleviate any discontent with customer Live Well GNC Legal Department

General Nutrition Corporation (“GNC”) is in receipt of consumer complaint ***. GNC Customer Service would like to extend its sincere apology or any dissatisfaction that the customer may have been experienced while being a valued customer of GNC.com. The customer was credited the
full amount on 1/22/. Live Well GNC Legal Department

Hello,ID #*** was resolved through contact to us from ALIPAY on where we requested a refund of $In addition, we have offered to price match the item on a future order but have not heard backAdditionally, we cannot service ALIPAY orders without the first contact from ALIPAY
customer serviceWe cannot reship ALIPAY orders because the Freight Forwarder would view the order (parcel(s)) as unexpected and send it backFor future reference and for your records the ALIPAY contact information is:All Alipay orders can be identified by the billing information which is:ShopRunner Alipay

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

General Nutrition Corporation (“GNC”) is in receipt of consumer complaint *** filed with your agency by *** **. GNC Customer Service would like to extend its sincere apology to *** for any dissatisfaction that may have been experienced while being a valued customer of GNC.com.
Sadly, there was an error on the site that exposed GNC to thousands of orders via a $off coupon code that went viral on social media and retail couponing sitesSadly, all orders regarding this coupon code have been canceled. We will not be issuing any discounts due to the mistake. Live Well GNC Legal Department

General Nutrition Corporation (“GNC”) is in receipt of consumer complaint *** filed with your agency by *** ***. GNC Customer Service would like to extend its sincere apology or any dissatisfaction that Mr*** may have been experienced while being a valued customer of GNC.
GNC’s Customer Service department has reached out to Mr***, and we have arranged a refund to his attention as settlement on July 27th, Live Well GNC Legal Department

General Nutrition Corporation (“GNC”) is in receipt of consumer complaint *** filed with your agency by *** **. GNC Customer Service would like to extend its sincere apology or any dissatisfaction that *** ** may have been experienced while being a valued customer of GNC.com. ***
** will be receiving a refund check for the full amount at which time they were notified via emailLive Well GNC Legal Department