they are a sham I ordered something from them and getting the run around saying that my idem is in transit I look it up and it is still in [redacted] I bought it back [redacted] I would recomend you DONT BUY FROM THEM!
They advertise a remote control ($139.95) vehicle as being metalTheir website also states "OUR RISK FREE GUARANTEE" "100% SATISFACTION OR YOUR MONEY BACK" The toy is all plasticI contacted them via their REFUND link on their website and via e-mailHere is the reply I received: Chris [redacted] < [redacted] @ [redacted] > To [redacted] Today at 4:AM Hi [redacted] Thank you for your purchase, and thanks for contacting us! We do not accept returns or exchanges unless the item you purchased is defectiveIf you receive a defective item, please contact us with details/photos of the product and the defect We will fully examine the photos and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defectIf you are entitled to a replacement or refund, we will replace the product (Buyer is responsible for paying the shipping cost) or refund the purchase price, using the original method of paym
Item purchased ended up being the cheap toy in the dollar storethey state their "policy" will not accept the return - their webpage says differently Simply putif you buy a product from them they will never take it back regardless of them acting like they will based on their website SHAMEFUL practice - PLEASE DO NOT BUY FROM THEM oh yeah - I want my money back now!
I ordered a set of Lightsabers after seeing a video advertisement on [redacted] Come to find out, the Lightsabers in the video were for another brand by [redacted] and the ones being sold by storehouse products are a cheap knockoffThey used advertising demonstrations for another brand to pass their product off when it is in fact lower quality and not sold as described
I ordered [redacted] In lieu of the holiday rush, I paid $for EXPEDITED SHIPPING so I could have them by [redacted] Shortly after my transaction was completed, I received a "spam type" email stating my order was back ordered and wouldn't be here by [redacted] In fact, my order finally arrived on [redacted] This is UNACCEPTABLE for any business If you look at the refund/return policies, once the transaction is completed (your money taken), you are stuck waiting for as long as it takes for you to receive the item [redacted] that I purchased retails at $119, but you can get for $and they are not even worth that Cheaply made, the only metal in it is the screw for the battery compartment - everything else is plastic My unit was either defective, or the [redacted] video misrepresents the actual functionality [redacted] My [redacted]
Saw their add for "realistic" light sabresAs my son is so much into Star Wars I thought it would be a great presentIt took over a month to arrive, but I accepted that as due to being Christmas But the product was so poor, cheap and pathetic that I ended up not even giving it to my sonI had just spent AUD $and it turns out the $one I got from Target previously was better A terrible product from a terrible company
Don't ever order from this placeI ordered a [redacted] Truck [redacted] and paid extra to get it here sooner and it took over a month to get hereI believe I should get the extra amount I paid for shipping refunded
Order # [redacted] I ordered one RC Excavator and one toy dump truck from Storehouse Products on 12/14/and when I checked the credit card charges I was charged for three items I responded to their initial thanks for the purchase email to me on 12/14/explaining that I had only wanted one of each toy, and got no response A welcome email came on 1/16/and I responded again that I only wanted one of each toy item On 12/18/I received the invoice with charges for RC Excavators, and I responded with an email asking that the order be corrected to only one I also sent an email to their customer service, as they give no address for sending letters for complaints After attempting to resolve this issue through at least emails with no response, I disputed the charge for the extra RC Excavator with my credit card, and immediately received an email from ***, Head of Customer Support asking me to reconsider and offered a $discount I again replied to the email that I only
On [redacted] I ordered TOTAL [redacted] from Storehouse Products because their advertising video showed a [redacted] duel between two people who we are led to believe are using their product, and all the reviews on their website gave them perfect star reviewsWhat I received in the mail for my $( $per pair [redacted] Sales Promotion Price ) was cheap [redacted] still packaged together all in one toy retail packaging labeled for children ages and upNot even close to what was advertised in price or qualityAll attempts to contact Storehouse Products by e-mail about my order have failed, and I have filed a [redacted] complaint against them thru my credit card companyMy e-mail inbox is continuously flooded with offers [redacted] and other products they want to sell me, but they won't respond to my e-mails
My order (Order #***) was placed on 12/7/17, including expedited shippingAfter a week, I emailed the company through their contact page asking for an updateI never received a reply, however, on 12/19/I received an email with a tracking number ( [redacted] )The tracking has not updated since 12/20/I have emailed the company multiple times, both through their contact page and directly through my email, but have yet to receive a response
12-27- STOREHOUSE PRODUCTS DON'T DELIVER!!! Hey I ordered a Military Truck on December 5th and you don't deliver, NOTICE today's date XXXX!!! I will give you my name again : [redacted] My order number is XXXXXI have put a [redacted] Credit Cart Dispute and will deny the charges that I have made on your productI'm very displeased to put it mildly at your dishonesty and lack of integrity.I've seen the Revdex.com reports (which I should have looked first) gives you an "F" for an evaluation, I highly agreeI demand satisfaction, [redacted] ***
This company advertised light sabers for a Christmas gift on Facebook They did not ship the product in time for it to be a Christmas gift And when the product arrived about a month after ordering, I found that it was not the product that they advertised I have requested multiple times via email that I want to return the items sent, and that I want I full refund There is no customer service phone number for response
Ordered the Fire Truck and Excavator and was charged for both but only got the excavator and it is made out of plastic which they advertise on [redacted] as metalI tried to contact them but they changed their website to block my emails after the first one I sent themI would like a refund of $American plus the $international transfer fee
I purchased these lightsabers because they were advertised as ones you could actually sword fight with [redacted] Within minutes of playing with them, two of them broke I contacted the company and they told me all sales were final Absolutely awful product and customer serviceI was also invited to provide an online review of the product, which I did...a star rating and miraculously it was never published!! The only reviews that are published are star reviewsAvoid this company at all costs!!!
It was advertised Force FX lightsaberReal dealNormally $On sale for limited time for $Got the sword in the mail three weeks laterIt was a jokeToy light saber that could be bought at a dollar storeTried contacting them telling them they were a scam and I want my money backNo response except a pre written automated email with generic junk in itNo number to call and they don't respond to messages[redacted] Totally advertisingIt is on facebook
I purchased a product from Storehouse that is defective. It turned on for a moment and then it shut off by itself and won't turn on anymore. Also, the product is not as described in the ad. Their website said it was 28" Long but it is actually only 26" long (I sent them photos via email & their ad is at; [redacted] BELOW ARE EMAILS I SENT THEM: As I stated before; "The item we received is defective. As I stated before, Here are the details; It turned on for a moment and then it shut off by itself and won't turn on anymore. Also, the product is not as described in the ad on your website said it was 28" Long but it is actually 26" long (see attached photo & your ad at [redacted] Attached are photos. Below is the receipt. Please provide return instructions. I will not pay for shipping since it's not my fault that the item you sent me does not work. And,
I wish I had looked here before ordering [redacted] onlineOrdered them [redacted] After waiting weeks, I sent an email, & asked for a tracking number, then got a spam email from them, saying it was delivered, but no info on where, or any signature as proofOver a month has past, & nothingNow they won't even respond to any emailsAfter reading other complaints, it sounds like I'll be getting dollar store quality items, instead of the advertised "high quality" ones I wanted
Beware! still waiting for my excavator to arrive weeks later [redacted] [redacted] Post has no record of it arriving in [redacted] Goodbye money I guess!
I ordered a product from storehouse products back on 12th of December,I have not received it yet and have emailed them many time with the response that the idem is on the way I track it and it says that it is still waiting to be picked up in china the tracking number is lsXXXXXXXXXcn I keep getting the response of it is on the way sorry for the inconvenience and dont worrie the tracking number will up date when in your home country,it is allways sent from Chris [redacted]
they are a sham I ordered something from them and getting the run around saying that my idem is in transit I look it up and it is still in [redacted] I bought it back [redacted] I would recomend you DONT BUY FROM THEM!
They advertise a remote control ($139.95) vehicle as being metalTheir website also states "OUR RISK FREE GUARANTEE" "100% SATISFACTION OR YOUR MONEY BACK" The toy is all plasticI contacted them via their REFUND link on their website and via e-mailHere is the reply I received: Chris [redacted] < [redacted] @ [redacted] > To [redacted] Today at 4:AM Hi [redacted] Thank you for your purchase, and thanks for contacting us! We do not accept returns or exchanges unless the item you purchased is defectiveIf you receive a defective item, please contact us with details/photos of the product and the defect We will fully examine the photos and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defectIf you are entitled to a replacement or refund, we will replace the product (Buyer is responsible for paying the shipping cost) or refund the purchase price, using the original method of paym
Item purchased ended up being the cheap toy in the dollar storethey state their "policy" will not accept the return - their webpage says differently Simply putif you buy a product from them they will never take it back regardless of them acting like they will based on their website SHAMEFUL practice - PLEASE DO NOT BUY FROM THEM oh yeah - I want my money back now!
I ordered a set of Lightsabers after seeing a video advertisement on [redacted] Come to find out, the Lightsabers in the video were for another brand by [redacted] and the ones being sold by storehouse products are a cheap knockoffThey used advertising demonstrations for another brand to pass their product off when it is in fact lower quality and not sold as described
I ordered [redacted] In lieu of the holiday rush, I paid $for EXPEDITED SHIPPING so I could have them by [redacted] Shortly after my transaction was completed, I received a "spam type" email stating my order was back ordered and wouldn't be here by [redacted] In fact, my order finally arrived on [redacted] This is UNACCEPTABLE for any business If you look at the refund/return policies, once the transaction is completed (your money taken), you are stuck waiting for as long as it takes for you to receive the item [redacted] that I purchased retails at $119, but you can get for $and they are not even worth that Cheaply made, the only metal in it is the screw for the battery compartment - everything else is plastic My unit was either defective, or the [redacted] video misrepresents the actual functionality [redacted] My [redacted]
Cheap Junk Total bait and switch [redacted] Here's unboxing this scam How this hasnt been shut down is beyond me CLASS ACTION
Saw their add for "realistic" light sabresAs my son is so much into Star Wars I thought it would be a great presentIt took over a month to arrive, but I accepted that as due to being Christmas But the product was so poor, cheap and pathetic that I ended up not even giving it to my sonI had just spent AUD $and it turns out the $one I got from Target previously was better A terrible product from a terrible company
Don't ever order from this placeI ordered a [redacted] Truck [redacted] and paid extra to get it here sooner and it took over a month to get hereI believe I should get the extra amount I paid for shipping refunded
Order # [redacted] I ordered one RC Excavator and one toy dump truck from Storehouse Products on 12/14/and when I checked the credit card charges I was charged for three items I responded to their initial thanks for the purchase email to me on 12/14/explaining that I had only wanted one of each toy, and got no response A welcome email came on 1/16/and I responded again that I only wanted one of each toy item On 12/18/I received the invoice with charges for RC Excavators, and I responded with an email asking that the order be corrected to only one I also sent an email to their customer service, as they give no address for sending letters for complaints After attempting to resolve this issue through at least emails with no response, I disputed the charge for the extra RC Excavator with my credit card, and immediately received an email from ***, Head of Customer Support asking me to reconsider and offered a $discount I again replied to the email that I only
On [redacted] I ordered TOTAL [redacted] from Storehouse Products because their advertising video showed a [redacted] duel between two people who we are led to believe are using their product, and all the reviews on their website gave them perfect star reviewsWhat I received in the mail for my $( $per pair [redacted] Sales Promotion Price ) was cheap [redacted] still packaged together all in one toy retail packaging labeled for children ages and upNot even close to what was advertised in price or qualityAll attempts to contact Storehouse Products by e-mail about my order have failed, and I have filed a [redacted] complaint against them thru my credit card companyMy e-mail inbox is continuously flooded with offers [redacted] and other products they want to sell me, but they won't respond to my e-mails
My order (Order #***) was placed on 12/7/17, including expedited shippingAfter a week, I emailed the company through their contact page asking for an updateI never received a reply, however, on 12/19/I received an email with a tracking number ( [redacted] )The tracking has not updated since 12/20/I have emailed the company multiple times, both through their contact page and directly through my email, but have yet to receive a response
12-27- STOREHOUSE PRODUCTS DON'T DELIVER!!! Hey I ordered a Military Truck on December 5th and you don't deliver, NOTICE today's date XXXX!!! I will give you my name again : [redacted] My order number is XXXXXI have put a [redacted] Credit Cart Dispute and will deny the charges that I have made on your productI'm very displeased to put it mildly at your dishonesty and lack of integrity.I've seen the Revdex.com reports (which I should have looked first) gives you an "F" for an evaluation, I highly agreeI demand satisfaction, [redacted] ***
This company advertised light sabers for a Christmas gift on Facebook They did not ship the product in time for it to be a Christmas gift And when the product arrived about a month after ordering, I found that it was not the product that they advertised I have requested multiple times via email that I want to return the items sent, and that I want I full refund There is no customer service phone number for response
Ordered the Fire Truck and Excavator and was charged for both but only got the excavator and it is made out of plastic which they advertise on [redacted] as metalI tried to contact them but they changed their website to block my emails after the first one I sent themI would like a refund of $American plus the $international transfer fee
I purchased these lightsabers because they were advertised as ones you could actually sword fight with [redacted] Within minutes of playing with them, two of them broke I contacted the company and they told me all sales were final Absolutely awful product and customer serviceI was also invited to provide an online review of the product, which I did...a star rating and miraculously it was never published!! The only reviews that are published are star reviewsAvoid this company at all costs!!!
It was advertised Force FX lightsaberReal dealNormally $On sale for limited time for $Got the sword in the mail three weeks laterIt was a jokeToy light saber that could be bought at a dollar storeTried contacting them telling them they were a scam and I want my money backNo response except a pre written automated email with generic junk in itNo number to call and they don't respond to messages[redacted] Totally advertisingIt is on facebook
I purchased a product from Storehouse that is defective. It turned on for a moment and then it shut off by itself and won't turn on anymore. Also, the product is not as described in the ad. Their website said it was 28" Long but it is actually only 26" long (I sent them photos via email & their ad is at; [redacted] BELOW ARE EMAILS I SENT THEM: As I stated before; "The item we received is defective. As I stated before, Here are the details; It turned on for a moment and then it shut off by itself and won't turn on anymore. Also, the product is not as described in the ad on your website said it was 28" Long but it is actually 26" long (see attached photo & your ad at [redacted] Attached are photos. Below is the receipt. Please provide return instructions. I will not pay for shipping since it's not my fault that the item you sent me does not work. And,
I wish I had looked here before ordering [redacted] onlineOrdered them [redacted] After waiting weeks, I sent an email, & asked for a tracking number, then got a spam email from them, saying it was delivered, but no info on where, or any signature as proofOver a month has past, & nothingNow they won't even respond to any emailsAfter reading other complaints, it sounds like I'll be getting dollar store quality items, instead of the advertised "high quality" ones I wanted
Beware! still waiting for my excavator to arrive weeks later [redacted] [redacted] Post has no record of it arriving in [redacted] Goodbye money I guess!
I ordered a product from storehouse products back on 12th of December,I have not received it yet and have emailed them many time with the response that the idem is on the way I track it and it says that it is still waiting to be picked up in china the tracking number is lsXXXXXXXXXcn I keep getting the response of it is on the way sorry for the inconvenience and dont worrie the tracking number will up date when in your home country,it is allways sent from Chris [redacted]