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Sweet Home Improvement Company

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Reviews Sweet Home Improvement Company

Sweet Home Improvement Company Reviews (100)

Service performed by Ignacio G*** of Unique Services on our A/C on January 19,Ignacio discovered a freon leak and worked effectively to find and repair itHe then explained to me what he had doneHe is a skillful and conscientious technicianHe is a real credit to Unique

Heater not working Scheduled apptearly this morning Serviceman arrived middle of the afternoon Found problem quickly ( loose wires ) Corrected problem and tested unit a couple of times All OK Was at site approxminutes

Recently had a routine maintenance call The tech, Agbor T***, started his review and discovered some issues I had no idea existed His work was as thorough as it was complete After clearly explaining the problems, he diligently solved them for most of the afternoon This was the best tech I've ever had, from any vendorThank you Agbor

If you're considering buying an AC system from Unique Air, think twiceI bought an
AC System and water heater from Unique Air and here's what happened to me
Unique Air quoted a price which was much higher than several other companies I contacted, over $ 7,to replace my old A/C and the water heater for a small two bedroom apartmentThey made me believe that they were a reputable company better than others and I accepted to pay their higher asking price
They replaced the old unit with a new AC unitThe new AC unit functioned worse than my old AC unitIt was noisy, it was vibrating, I couldn't sleep at night due to the noise and I was constantly getting complaints from my adjacent neighborsUnique Air then replaced the first AC unit with another AC unit and the results were the sameDuring this time they continued to send more and more technicians, manufacturers' representatives, including a CEO from Unique Air, Mr*** who didn't even admit that there was a problemWhile all this was happening, the County inspector showed up and failed the installation due to it being non code-compliantUnique Air then installed the third AC unit which is still as noise as the first and second AC unit, but we just gave up in dealing with Unique AirThis ordeal took over months during which time I always had to be home between 8am and 4pm while all these technicians came and went
Based on my experience, Unique Air turned out to be the highest priced, the equipment they used was probably either used or of poor quality, the workmanship was average at best and I would never use them again
**

Zack was very thorough and pleasant

Excellent service, arrived on time, Chris L*** the technician very professional & courteous

Professional and personable, will definitely use the business again

Daniel Gcame to inspect the condition of my electrical systemsHe was extremely courteous, on time and did a complete thorough job in both the garage and houseHave used Unique Air since They have replaced my air conditioning, water heater and have done all my electrical and plumbing jobsNever disappointed

Brian Rcame out to my property today He was on time, professional and very courteous He did the work and communicated the fix action, cost and even educated me about how my well water system affects water pressure to the house and interior plumbingI am new to well water and found the information very helpfulHe fixed my outdoor water spigot with what looked like a blow torch and pliers, tools I would not have felt comfortable using myself Our family is very happy with his workmanship and highly recommend him for plumbing services Once thing I might recommend is that he be given a tablet device for ease of payment for those of us who find it difficult to see the tiny signature spots on a cell phone screen Brian Rdeserves a raise and kudos for work well done

Jeremy Wcame and serviced our acunit and did a great job he was very knowledgeable very efficient with his work

Unique Services - excellent performance by install crew as well as regular maintenance personnel; Guillermo T. went out of his way to spend extra time to solve a challenge with my a/c filter frame, ingeniously crafting a mechanical solution. Kudos!

My experience with the service tech that Unique Air sent was excellent in every way. His name was Ignacio and he was great. I will request him for every service I need from Unique Air. Thank you for employing such a good and qualified person.

Juan S. worked in the pouring rain to open up the air conditioning
He also helped me with my door - above and beyond the usual duties.
Thank you

We had our air conditioner serviced today.Juan S. was the service technician.He did a great
job and explained everything about the two units that were being serviced.

We had our a/c unit serviced today by Guillermo. Unique has great techs and if Guillermo is not the best he is a close second. He was great.
He was pleasant, professional, knowledgeable and took pride in his work - a great combination.
We would like to have him as the only tech to service our system. Keep up the outstanding work. Thanks

Did a excellent job. Friendly and helpful Tech

Jeremy was the technician sent for my semi-annual A/C maintenance service appointment. He was punctual, professional, thorough, knowledgeable and informative dealing with my system and I will be requesting him specifically for all of my future A/C maintenance service checkups.

Agbor was very pleasant and concerned with completing the job efficiently and courteously. It is evident that Agbor takes great pride in his performance, he left the work site clean, and offered sound advice. He is a credit to Unique Services.

Blake B with Unique Air did a wonderful job with our a/c units today. He was very thorough and explained exactly what he was doing - he added refrigerant and vacuumed out system and even replaced the filters so when the hot weather comes, we will be good and ready. Very good experience.

We have used Unique Services for many years, adding all the components (HVAC, plumbing, electric) as time went on because we found the service to be excellent, response time very good and quality guaranteed. It was a plus to find out they have in-house financing for qualified clients and will really help with any issue (client comprehension, proactive service planning, financial concerns, rebates, etc.) which arises. the mistakes have been very few and were reconciled quickly and fairly. Our opinions regarding the services have been listened and attended to with respect. The technicians work with us and are generally polite, punctual and knowledgeable.

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