T D C Steel Frame Homes / D S S Construction

[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] We have read [redacted] ’s complaint and reviewed the accounts that have been placed with us by our clientsDynamic Recovery Solutions acknowledges that [redacted] is disputing these accounts and is requesting no further contact due to the debt being paid prior Per company policy when a complaint of this nature is received, we cease all activity on the accounts in our office and the file is returned to our client If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative

[redacted] Better Business Bureau of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] We have read [redacted] complaint and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions (DRS) acknowledges that this account does not belong to [redacted] and all associated phone numbers have been removed from the file If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative

[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , Dynamic Recovery Solutions (DRS) has searched our database extensively and we were not able to locate an account for a [redacted] [redacted] with a balance of $5,Nor were we able to locate the account using the phone number or address provided We apologize for the inconvenience this may cause Mrs [redacted] If there are any further questions or concerns, we encourage Mrs [redacted] to contact our Chief Compliance Officer [redacted] at [redacted] com Regards, [redacted]

Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsDynamic Recovery Solutions does not engage in any fraudulent activity to misinform abuse or harass any consumerWe are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines for such fraudulent activityDRS always want to acknowledge any concerns a consumer expresses regarding these type of matters Due to several business exchanges, it is possible that a mistake could have been made by contacting the consumer at this pointFurther, as a result of the turnover of accounts in the collections industry, oftentimes there is inaccurate information for contact purposes We acknowledge that the consumer is disputing this accountPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterWe sincerely apologize for any inconvenience this may have caused for the consumerIf you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at [redacted]

[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read [redacted] ***’ complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges [redacted] request for no further contactPer company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client If [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative

The consumer stated in their complaint that a DRS agent was constantly contacting them by phone in which to harass themIt appears that DRS agent [redacted] has contacted the consumer several times, the agent returned calls based on voicemails left from the consumer Customer service is our TOP priority, and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulationsOur representative was extremely cordial, and addressed all the consumer’s questions Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsDynamic Recovery Solutions does not engage in any fraudulent activity to misinform abuse or harass any consumerWe are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines for such fraudulent activity We acknowledge that the consumer is disputing this account being paid prior to DRS receiving the account in our office for collectionsPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" status Also, the account has been CLOSED in our office due to the consumer disputing the account, and returned to our clientThere will be no further contact from Dynamic Recovery Solutions regarding this matter Our hours of operation: Monday-Friday from 8:00am EST - 8:45pm EST, and Saturday from 8:00am EST-1:00pm ESTIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]

Revdex.com: This is in reference to my disabled year old daughter [redacted] account # [redacted] Thank you, [redacted] ***

[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read [redacted] complaint and reviewed the account that has been placed with us by our client Customer experience is our top priority, and we are grateful that the [redacted] has brought this matter to our attentionWe have entered a request with our client for the removal of the trade lines in question due to the fact they are being reported by Pinnacle Credit Services not Dynamic Recovery Solutions If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative

[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , Thank you for the opportunity to respond to Ms***’s complaintDynamic Recovery Solutions read and investigated the complaintBased on this review, we contacted Ms [redacted] in good faith that we were reaching out to our customer Ms ***’s number was listed on our file as a good point of contact when placed with DRS for service We are grateful Ms [redacted] brought to our attention that we reached her in error Per Ms***’s request we removed her telephone number from our system and placed her on our internal do not call list, on April 25, Dynamic Recovery Solutions will not attempt to contact Ms [redacted] again If Ms [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] .comWe do apologize for any inconvenience that Ms [redacted] may have experienced Respectfully yours, [redacted] Compliance Representative

[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Ms [redacted] ’s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that Ms [redacted] is disputing this account Per company policy when a complaint of this nature is received we cease all activity on the account in our officeShould media be available on this account we will send it and there will be no further contact from Dynamic Recovery Solutions If Ms [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] .comWe do apologize for any inconvenience that Ms [redacted] may have experienced Regards, [redacted] Compliance Representative

[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Ms***’s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that Ms [redacted] is disputing this account and requesting no further contactMs [redacted] requested we remove this from her creditDynamic Recovery Solutions is not reporting on the consumer’s credit report therefore we are not capable of removing the trade line in question Per company policy when a complaint of this nature is received, we cease all activity on the account in our officeThis account has been closed and returned to our client If Ms [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] .comWe do apologize for any inconvenience that Ms [redacted] may have experienced Regards, [redacted] Compliance Representative

[redacted] Better Business Bureau of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read [redacted] ’s complaint and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions acknowledges that [redacted] is disputing this account and has requested validation documentation from our client The consumer has also requested to be placed on our internal do not call list Per company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client with thorough documentation of the consumer’s dispute If [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative

[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] We have read [redacted] ’s complaint and reviewed the accounts that have been placed with us by our clientsDynamic Recovery Solutions acknowledges that [redacted] is disputing this account and is requesting no further contact Per company policy when a complaint of this nature is received, we cease all activity on the accounts in our office and the file is returned to our client If [redacted] has any further questions or concerns, we encourage him to contact our Compliance Manager at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative

Dynamic Recovery Solutions (DRS) has received the consumer's concern regarding deleting an account from their consumer reportDRS is a legitimate third party collection agency that collects on past due accounts for our clientsThe account in our office under the consumers name is owned by our client [redacted] does adhere to all FCRA guidelines and unfortunately does not delete accounts from the consumer’s credit bureau report Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]

Revdex.com:I accept the information offered by the this company, however this is not a resolution I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that the information there in is satisfactory to me, however, I have never received medical care from these physiciansThey have never sent any paper documents to my residenceI would now like to shift my complaint to the indicated company mentioned in the late response Regards, [redacted]

Dynamic Recovery Solutions is a third party collection agency that services accounts for our clientsWe are currently licensed and bonded in all applicable states DRS acknowledges that the consumer is disputing the account in our office and by law and in compliance with the Fair Debt Collection Practices Act (FDCPA) we have ceased all activity on the accountThe account will no longer be serviced in our office, and is being returned to our client If the consumer has any further questions or concerns, we encourage the consumer to contact our Customer Service Department VIA our web page, [redacted] or by calling our toll free number at [redacted] We sincerely apologize for any inconvenience that the consumer may have experienced

Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clientsDue to several business exchanges, it is possible that a mistake could have been made by contacting the consumer at this pointFurther, as a result of the turnover of accounts in the collections industry, oftentimes there is inaccurate information for contact purposesTypically any personal and/or contact information would be a part of the original contract that was sold into collections, including, but not limited to, telephone number, address, etc We acknowledge that the consumer is disputing this account due to possible ID theft and fraudPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterWe sincerely apologize for any inconvenience this may have caused for the consumerIf you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at [redacted]

[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] We have read [redacted] complaint and reviewed the account that has been placed with us by our client Customer experience is our top priority, and we are grateful that [redacted] has brought this matter to our attentionWe have entered a request with the credit bureau agencies for the removal of the trade line in questionIt can take anywhere from thirty to forty five days for the bureaus to process this request If [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer Rich Hughes at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint It is unacceptable that it will take 30-days for this to be removed from my credit reportWe are currently relocating to another city and having a negative trade line on my credit file will negatively impact usI ask that they remove the account manually as they were the ones who inserted the wrong information in the first place Regards, [redacted]

[redacted] RevDex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] We have read [redacted] complaint and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions (DRS) acknowledges that [redacted] is disputing this account due to it being paid priorPer company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client We have requested that this account be removed from [redacted] credit report If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] ***