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T R Miller Heating and Cooling Inc.

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Reviews T R Miller Heating and Cooling Inc.

T R Miller Heating and Cooling Inc. Reviews (292)

Mike is very good and professional He lets me know of any problems and the solutions

Mike is very knowledgeable and thorough I ask for him specifically every year for service since I know that he will do a great job

Zach Rdid an exceptional job of maintenance on my home furnace, air conditioning unit, and humidifier He was very professional and thoroughZach was also patient and helpful with my questions

The men were very hard workers and very neat about everything

Professional service Prompt 100% satisfied

We arrived home from Florida on 12/12/at approximately PMWe leave the thermostat set at degrees while we are goneWe noticed that the actual temperature was degreesWe called T R Miller and Cody arrived at our house in minutesCody fixed everything and we were back to by 6PMGreat service

Received an honest assessment of options available to fix our AC from tech

Dennis and the team at TR Miller have been excellent! They installed great AC units, and provide outstanding folland service when neededI appreciate that they have professional uniforms, are very respectful, put booties on and smile! The inside team does an exceptional job as well Very polite and easy to work with

The TR Miller team did a fantastic job They explained and showed us what the problems were with our furnace and patiently answered all of our questions Fantastic job of scheduling, doing the work in a timely manner, and great job cleaning up! I would highly recommend this company for heating and cooling needs

Excellent service!! The tech that came to our house was very knowledgeable and courteousHe did a great job explaining what was wrong in terms I could understandEverything was completed as promised

TR Miller did everything professionally and to my satisfactionThey reviewed everything with me down to a walkthrough of what they didI will be using them in the future for my parents house as well as my needs for my houseMy parents have used TR Miller for many years

Always great servicePersonable TechAnd they arrive fastAs alwaysThanks

My experience so far is constant upsell I called them out to look at my A/C unit this past summer, as my wife was complaining that we couldn't get the house down below degrees when it was 90+ outside The rep over the summer basically said it was working as it was supposed to, but still found $worth of stuff that apparently needed replacing in my six year old unit Note that this made zero difference in how well it was cooling the house He also convinced us to sign up with their annual program that included maintenance visits for the heater and ACI had the first maintenance visit this week, and experienced exactly the same thing Heater was working fine as far as I could tell, though we had an issue with the humidifier Humidifier was apparently simply being bypassed because a damper was closed, which he quickly found and fixed Still talked me into a $humidifier maintenance which was nothing more than a filter replacement, tried to convince me that the unit really wasn't the right one for the house and I should consider buying a new one Then took the furnace apart and claimed the burners were corroded and needed replacing, and a hose clamp needed replacing The unit is not quite seven years old I asked if he would be changing the intake filter as part of the maintenance, and apparently even that is not includedBasically I felt like every time I turned around there was a reason to spend more money I'm sure in my neighborhood this tactic works well I got increasingly frustratedWhen it was all done, he said "I see this is your last maintenance visit of the year - would you like to renew?" I was aghast It was the FIRST visit as far as I was concerned He tried to claim that the first visit was technically the visit in the summer, but even accepting thatdid I sign for something that was CALENDAR year based? Then I should have been prorated!
In short I am becoming convinced that this outfit is really about sucking as much $$$ out of you as possible when everything is working fine I wont be calling them againj

I didn't get his name but he certainly did a good job focusing on the problemSince our furnace is years the serviceman suggested we replace itHe said that most furnaces last
yearsHe called a customer service consultant regarding our problem who will be here tomorrowThank you TR Miller for your reliable, honest service as usualMary Lou and Jim ***

Very helpful Was able to come out right away and resolve the issue Dennis was very friendly and helpful even though he had to come out on an emergency call on a Sunday evening

Mike was very courteous, professional and took the extra time to explain the repair needed to me This allowed me to make the appropriate decision based upon the multiple repair options he provided me Work was completed timely and to my satisfaction

Great Service

Tim Miller came out to give us our estimate and we were very impressed by his professionalism and honestlyWe did not feel any high pressure to purchase anything we felt we did not need On 2/5/we had a new high efficiency furnace and air conditioner installed in our home after having heating issues for a couple weeksOur scheduled install was 2/When we called TR Miller over the weekend 2/and said we were having more serious issues with barely any heat they came out a week early to install Monday 2/5! It was in the single digits at night and under during the day for a few weeksWe were extremely pleased when they fit us in earlyBen and Christian were the installersExtremely professional, fast, clean and did great work We did get several estimates from other companies in the area and we have to say their prices are very competitive if not better than others! Extremely happy we went with them and will be using them instead of the company we have been with for over yearsWill also recommend them everyone we know

Mike did and does a GREAT JOB ! He is not only very courteous but he explains in detail each and every thing and task that he does

Prompt maintenance service, very professional

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