Target Sports USA

Complaint: [redacted] I am rejecting this response because: The merchandise was eventually shipped after the Revdex.com contacted the businessThe shipment was received on January 3, 2018; days after the purchase dateI am confident that I may not have received my order had the Revdex.com not intervenedI am comfortable in having the Revdex.com close the complaint Sincerely, [redacted]

To whom it may concern,At this point in time, we elect to limit certain high demand items, in order to serve as many clients as possibleYou are under no obligation to make a purchase from our companyThank you for your understandingBest RegardsSam [redacted] Target Sports USA

To whom it may concern *** *** *** placed an order at our website on September 4th, 11:07PM (see attached), which is after our business hoursWe did not get the order until the following business day (Sep 5th)Processed the order and dropped it to shipping and processing on
the September 6thAs or right now we are running behind 3-days on shipping orders out and we did send an email notification to *** *** *** about this delayWhen he called us yesterday to have his order voided and funds refunded, his order was on the dock packaged and ready to leave our facilityPer his request, I've voided the order and issued a full refund back to the same credit card that was used to place the order Best Regards Sam D***Team TargetSportsUSA.com

To whom it may concern *** *** So it turns out that this item has been discontinued by the manufacturer and the one we had in stock was damagedFull refund was issues, see below:Transaction ConfirmationTransaction 6***has been successfully ACCEPTED by the system.Below is
a summary:Transaction ID: 6***1Payment Method: XXXX4614Amount: USD (1,226.43)Customer Name: *** *** Please let me know if you have any further questions Miodrag Del***Target Sports USA

To Whom it May Concern,01-10-2017Most of Mr*** * ***'s claim is accurateWe did drop the ball on his order and were unable to fulfill it successfullyWithin the time period, we've tried to get the items back in stock so we can send it, however were unable to do so, primarily due to
Holiday Season breaks etcOn the phone we did offer Mr*** several options to resolve the matter; AIssue a full refund and having Mr*** keep the second item on the order free of charge for the inconvenience,Bkeep it on back-order and ship once the item is back in stock, or Csubstitute the item for another similar product that is of the same or greater valueMr*** instructed me to issue a full refund back to his Credit Card (option A) which we did immediatelyOnce again, I sincerely apologize for being unable to deliver the goods as promised, however I believe we offered fair resolutions to satisfy Mr***Sam D***Target Sports USA

To whom it may concern,
Under circumstances, and I will
define
"normal" as receiving and processing on or about orders per day,
we are able to ship 99.6% of orders that same exact day if order placed before
2:00PM EST
Due
to high volume of incoming orders, we are experiencing delays on shipping and
processing ordersOn or about Jan 4th, *** *** *** requested a full refund and the cancellation of his order, which we processed immediatelyAgain, I am very sorry about the inconvenience and a delay on our endWe are working very hard to catch up to the demand and our shipping time framesBest Regards

Hi *** * *** I am very sorry about this mix-up, we will ship the missing items out today and CJ will email you the tracking information shortly Thank you for your patience and support Please email CJ at *** if you have any further questions or concerns
Happy Holidays

To Whom it may concernAs you know, we are in the business of selling a commodity, a consumable product and YES depending on the demand and supply the prices change on a daily basisI am very sorry to hear that you bought it on a high end, but so did wePlease know that our profit margin ALWAYS
stays the same, and we change our price depending our our cost at that time We are unable to issue a refund for the difference, however we can give a $store credit towards your next purchase Best Regards, Doug D***Target Sports USA

Dear Mr*** *** I am very sorry for our lack of communicationWe have been very busy with the combination of high volume of orders coming from *** as well as the Holidays and the Severe Weather Storms here in CTAs for your Mystery Ammo Box, these are usually scheduled to
ship at the eight month of your membership as we look at your order history and figure out what to include etcNow, we can still send it to you through an *** near you, which was the original plan anyhowHowever, if you still wish to cancel the membership, we can still do that for you Please let me know which way to handle this for you Thank you again for your patience and support Doug D***Target Sports USA

To whom it may concern,We, TargetSportsUSA, offer free shipping on bulk ammoBulk ammo is defined as case, which varies depends on manufacturers original packagingAt certain times due to high demand, we limit the amount one can purchase in effort to server as many as
our customers as possibleBecause of the limit, and our low profit margins, we cannot afford to offer free shipping as we would loose money in an effort to stay in businessThank you for your time and concernBest Regards, Sam ** ***Target Sports USA

To whom it may concern,In reference to to this order #***, we did over sell and were back ordered on these items, therefore the delay in shipping this order out*** *** *** was advised of this delay and that we would fill his order as soon as we receive more from our second warehouse in
***Because of this complaint we've issued a full refund back to *** *** Credit Card, same credit card that was used to make the purchasePlease allow 2-business days for the refund transaction to go throughSee attachmentIf you have any further questions, please do not hesitate to contact me directly at *** or via phone at ***Thank You *** *** *** *** *** ***

Complaint: ***
I am rejecting this response because:
The fact that Target sports did drop the ball on my order
was upsetting in itself but was not a show stopper. That kind of stuff happens. I was still very much willing to work with
the company up to the point that I talked to the customer service manager. It was the managers rude comments and abrasive
personality that caused me to cut ties with the Target Sports and submit this
complaint to Revdex.com. To drop the ball is
one thing. To be rude to a customer when
they call to let you know you dropped the ball is another
To say you believe you offered fair resolutions to
satisfy my concerns simply means that lessons were not learned from this experience
and that your future customers will experience the same poor customer
service. I for one will never again be
one of those customers
Sincerely,
*** ***

Just want to let buyers beware of this companyThey failed to ship my product in a timely manner and when they weren't will to resolve my issue, I was locked from my account with them

Per your request, we are canceling your Membership and issuing a refund Thanks

Hi *** *** We have shipped the rest of your order outHere is the *** tracking number: *** I am very sorry about this shortage Sam D*** Target Sports USA

To whom it may concern Hi *** *** We did not sell you this gift card and we not even sure who didActually, we know who didIts a marketing company that is not affiliated with usPlease contact who ever sold you this Gift Card and ask for refundWe do not offer any coupons and
never didIt is something that our business practices do not allowWe try to give our best price possible up front Thank you and please let me know if you have any further questions Miodrag D***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

To whom it may concern To address the shipping issues that Mr*** *** noted, under circumstances we ship orders out the same exact day if ordered before 2PM ESTHowever, because of high volume of incoming orders due to unforeseen tragic events such as the Paris attack and the California
Terror attack as wellI would also like to know that we advise all of our customers of the delay and Thank them for their patience.Lastly, we have been working days a week (including Sunday's) in order to catch up with shippingPer ***'s request, the same day we've issued a full refund and voided the order99% of our customers have seen this before and do understand the delay and give us their out most supportRegardsDoug D***Target Sports USA

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
This email is to inform you that as of 1/16/I have received the package from TargetSportsUSA via *** and the situation has been resolvedOne of the workers stated that there was a miscommunication from one of the warehousesI appreciate your effort and you reaching out to me
Sincerely,
*** ***