[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Navy Federal admitted to changing the purpose of the loanNo need to further communicate with Navy FederalI will notify my attorney.Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
The following references the complaint we received on January from the Revdex.com on behalf of Navy Federal member [redacted] The complaint was assigned an ID number of [redacted] Navy Federal has thoroughly reviewed Mr [redacted] concerns We completed an escrow analysis on February regarding our member’s monthly escrow payment as requested A copy of the updated escrow analysis, along with a refund, should arrive at our member’s address of record within five to seven business days Should Mr [redacted] have additional questions, he may contact [redacted] , at [redacted] ***, between the hours of 8:a.mand 4:p.m., Eastern time, weekdays
This is in reference to a follcomplaint, ID number [redacted] , submitted by Navy Federal member, [redacted] Navy Federal has advised in our responses to the Revdex.com on July and August that no request to change [redacted] ’s credit report will be madeOur position remains the sameAll data concerning the vehicle is accurate and the delinquent payment history will remain on the reportHer credit report does not reflect the occurrence of the repossession We have sent a check in the amount of $($for the delivery fee and $for personal property retrieval fee) to [redacted] ’s address of recordNo additional fees regarding the vehicle repossession will be reimbursedWe consider the matter closed If [redacted] has any questions, she may contact Karen C [redacted] , Manager, Repossession, at ###-###-####, extension ***, between the hours of 8:a.mto 4:p.m., Eastern time, Monday through Friday
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: I have never spoken with NavyNavy must be speaking with someone other than myself.I am again requesting that Navy Federal Mail me the documents showing my signature for each loanNavy stated that I have signedfor each loan so I am requesting that Navy send me the documentation showing my signature on each loan/credit card accountI willbe expecting loan signatures for the separate accountsIf this can not be provided then by law these accounts have to be removed from the bureau'sMy address again for over years is below, which is different from what you show on the paper work of the loans.Please provide the documents ASAP!! Thank You [redacted] Tarboro, NC [redacted] Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Regards, [redacted]
This is in reference to complaint ID number [redacted] , which was received by Navy Federal on September 2016, submitted by our member, [redacted] We have thoroughly researched the concerns presented in our member’s complaint Through our review of [redacted] ’s credit report with the four major credit reporting agencies, we have verified that her Navy Federal accounts are reporting correctly; three Navy Federal consumer loans and two Navy Federal credit card accounts are reporting as charged off accounts that were sold to [redacted] in Navy Federal is required to report fair and accurate data to the major credit reporting agencies If [redacted] feels that her Navy Federal tradelines are not reported correctly, she may send us a detailed letter with any supporting documentation by fax to Credit Dispute Department at###-###-####, or by mail to PO Box ***, Merrifield, Virginia *** Should [redacted] have any questions, she may contact us at 1-888-842-NFCU (6328), hours a day, days a week
This is in reference to complaint ID number [redacted] , which was received by Navy Federal on March 2016, submitted by our member, [redacted] We have researched our member’s concerns Matthew K***, Contact Center Resolution Specialist, attempted to contact [redacted] on March; however, the telephone number on file is no longer working We have reviewed telephone calls referenced in our member’s complaint and we made no guarantee regarding our ability to recover funds transferred via an Automated Clearing House (ACH) transfer Further, we have found no instance of any inappropriate interaction by our Member Service Representatives According to our records, our member logged onto her account online on January and initiated a one-time ACH transfer to an external account On February, [redacted] contacted Navy Federal to request that the funds be returned to her account; however, we were unable to recall the funds due to the length of time that had passed since the transaction was processed Our subsequent effort to recover the funds was denied by [redacted] because the external account was closed Questions regarding this matter may be addressed to Tandy I**, Supervisor, ACH Origination, at ###-###-####, extension ***, between the hours of 7:a.mand 3:p.m., Eastern time, Monday through Friday
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Navy Federal admitted to changing the purpose of the loanNo need to further communicate with Navy FederalI will notify my attorney.Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
The following references the complaint we received on January from the Revdex.com on behalf of Navy Federal member [redacted] The complaint was assigned an ID number of [redacted] Navy Federal has thoroughly reviewed Mr [redacted] concerns We completed an escrow analysis on February regarding our member’s monthly escrow payment as requested A copy of the updated escrow analysis, along with a refund, should arrive at our member’s address of record within five to seven business days Should Mr [redacted] have additional questions, he may contact [redacted] , at [redacted] ***, between the hours of 8:a.mand 4:p.m., Eastern time, weekdays
This is in reference to a follcomplaint, ID number [redacted] , submitted by Navy Federal member, [redacted] Navy Federal has advised in our responses to the Revdex.com on July and August that no request to change [redacted] ’s credit report will be madeOur position remains the sameAll data concerning the vehicle is accurate and the delinquent payment history will remain on the reportHer credit report does not reflect the occurrence of the repossession We have sent a check in the amount of $($for the delivery fee and $for personal property retrieval fee) to [redacted] ’s address of recordNo additional fees regarding the vehicle repossession will be reimbursedWe consider the matter closed If [redacted] has any questions, she may contact Karen C [redacted] , Manager, Repossession, at ###-###-####, extension ***, between the hours of 8:a.mto 4:p.m., Eastern time, Monday through Friday
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: I have never spoken with NavyNavy must be speaking with someone other than myself.I am again requesting that Navy Federal Mail me the documents showing my signature for each loanNavy stated that I have signedfor each loan so I am requesting that Navy send me the documentation showing my signature on each loan/credit card accountI willbe expecting loan signatures for the separate accountsIf this can not be provided then by law these accounts have to be removed from the bureau'sMy address again for over years is below, which is different from what you show on the paper work of the loans.Please provide the documents ASAP!! Thank You [redacted] Tarboro, NC [redacted] Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Regards, [redacted]
This is in reference to complaint ID number [redacted] , which was received by Navy Federal on September 2016, submitted by our member, [redacted] We have thoroughly researched the concerns presented in our member’s complaint Through our review of [redacted] ’s credit report with the four major credit reporting agencies, we have verified that her Navy Federal accounts are reporting correctly; three Navy Federal consumer loans and two Navy Federal credit card accounts are reporting as charged off accounts that were sold to [redacted] in Navy Federal is required to report fair and accurate data to the major credit reporting agencies If [redacted] feels that her Navy Federal tradelines are not reported correctly, she may send us a detailed letter with any supporting documentation by fax to Credit Dispute Department at###-###-####, or by mail to PO Box ***, Merrifield, Virginia *** Should [redacted] have any questions, she may contact us at 1-888-842-NFCU (6328), hours a day, days a week
This is in reference to complaint ID number [redacted] , which was received by Navy Federal on March 2016, submitted by our member, [redacted] We have researched our member’s concerns Matthew K***, Contact Center Resolution Specialist, attempted to contact [redacted] on March; however, the telephone number on file is no longer working We have reviewed telephone calls referenced in our member’s complaint and we made no guarantee regarding our ability to recover funds transferred via an Automated Clearing House (ACH) transfer Further, we have found no instance of any inappropriate interaction by our Member Service Representatives According to our records, our member logged onto her account online on January and initiated a one-time ACH transfer to an external account On February, [redacted] contacted Navy Federal to request that the funds be returned to her account; however, we were unable to recall the funds due to the length of time that had passed since the transaction was processed Our subsequent effort to recover the funds was denied by [redacted] because the external account was closed Questions regarding this matter may be addressed to Tandy I**, Supervisor, ACH Origination, at ###-###-####, extension ***, between the hours of 7:a.mand 3:p.m., Eastern time, Monday through Friday