Travel Advantage Network

We are avid travelers through TAN, and recently upgraded with its VIP program Totally love the site and program, crazy about vacations (understatement and also have high expectations) I have had nothing but positive experiences with TAN since we became members I had my first amazing experience as a VIP member today, booking my first VIP trip Spoke with Dominique W today, she made me feel so special and knew about my birthday tomorrow, 12/19, on top of it she gave me a special discount to celebrate So thankful for people like Dominique that make booking vacations easy, memorable and most of all special! She was amazing and so thankful for her personality and attention to detail Dominique is definitely an extra special person and definitely made my day! Thank you again Dominique for an extraordinary experience (as usual) Jen

Kendra was very helpful and went the extra mile to help me find a vacation destination that would be best for meI hope to work with her all the time!!!

The facilities are very nice and the employees always friendly and helpful at Tan and the lodgings However, I don't feel that it is worth the overall price of vacation, including deposit, yearly fee, booking fee, extra fees for prime times, and unavailability of lodgings when desired unless you have the time to take many vacations a year and can plan well im advance

I live in *** and have been a member of Travel Advantage Network for almost years In that time, they have helped me put together family vacations, a honeymoon for one of my sons, and travel opportunities for my extended family The reservation specialists have always been so helpful and accommodating, they feel like personal friends On one of our vacations, we had trouble with the dishwasher, and with one call, a repairman was there within hours The excess inventory feature is amazing, and they frequently run specials in off-season places that turn out to be a huge bargain I've always felt vacations were the spice that made life interesting and TAN has helped me share and enrich the lives of my family with amazing, affordable vacations My grandchildren look forward to every new summer adventure

The Travel Advantage Network is the BIGGEST scam I've ever had the misfortune of getting involved with Why is it that my contract does not allow me to do anything, but their signed contract can change on a whim? My contract states vacations are $99, plus an additional $a night during peak seasons for a total price of $ Pretty straight forward Now they've raised prices by 5%? That's not what my contract says I sign a contract to keep the same price, why else would you sign one? Can I get a 5% refund on my initial payment price, no
I was told that some properties offer 1, 2, and even bedrooms and when signing up, even if it's just the two of us to put down people so we get the best room! The salesman made it sound great NOT TRUE, anytime more than a ONE bedroom is requested there is an additional $30+ a night??? Again, not what I was told at purchase and not in my SIGNED CONTRACT
When making the initial purchase we told the salesman we had lots of family in the San Diego area as well as the Midwest/north and would love to vacation in spots like Indianapolis and/or Pittsburgh We were told that wouldn't be a problem, even if TAN doesn't have a place in the area we wish to stay, they can almost always help us make arrangements in the market we are looking at NOT TRUE They did try to help us find a place close to San Diego, the best they could do was HOURS AWAY! As far as Indianapolis, they have a location an hour and a half south of there, so that's close enough in their eyes Going to the zoo or Science Center apparently aren't things people do on vacations
At this point I've got so much invested in this scam company that I'm at a loss of what to do I've tried to sell the remaining vacations as they stated I could do to someone who already was a member, but if you're already a member, why would you want more of this? Nobody wants them
If you want to take family vacations, save your money on go on your own terms, Travel Advantage Network is only an advantage for TAN They know you won't sue them because they have all your money

My husband and I have been members of TAN for over yearsWe have saved over $on vacationsI know this because I have kept meticulous records from our initial purchase in the program, our yearly fee, and what we spend when we vacationI look up what it would cost to go to that resort if we would not have belonged to TANIt took years to break even on what we spend vacationing but every vacation now we come out aheadWe have no regrets joining TANI tell all my friends and family about themIf you are one of those people that just have to go to a specific destination it is not for youThere is some flexibility involvedPersonally I enjoy all the new places we get to see that I would never have known about by not being a memberThere are a lot of popular destinations as well Booking on phone is my favorite way to book because TAN personnel is always so friendlyA special high five to Denise who gave us all kinds of pointers on our upcoming trip

I have been a member of TAN for over years and it has been the best membership I have ever signed up with Not only have friends and family been able to enjoy fantastic experiences at great places through TAN, but dealing with the staff has been very rewarding Not only over the phone when booking vacations or just asking questions, but the staff and personnel at the various locations have been well above standards I look forward to many more years and vacations through my membership with such a great company and their people***

I worked with Erin several times this past week planning a trip to Punta CanaShe was always very very friendly and accommodating and gave me some good insight into my destination optionsIt was a pleasure working with her and my wife and I look forward to our upcoming vacation in the DR
Thanks Erin for taking such good care of us
Dale G

As members of TAN since June of 2002, we feel it is time for us to speak up and sing the praises of the TAN club and more importantly the service staffWe have had contact with many of the TAN staff, they all were very caring This year we had the great fortune of working with DW., and outstanding service person on your staff She makes us feel like part of the family Dis without a doubt the candidate for service employee of the year, and should be recognized for her caring service The TAN organization should also be recognized as an outstanding travel club and a great value when it comes to travel Whenever we travel we always sing the value and the praises of the club

I purchased a Vacation Package and this company is responsible for booking your vacations, I purchased this in and have yet to be able to use it This company charges a yearly maintenance fee for services that you have to pay in order to use it, however, I have yet to be able to use this service because none of the places are available and they want you to book travel overseas...this is a serious breach of the contact that I purchased, and I am considering suing them because this is not what I signed up forin addition if I want to book it I have to pay more money I purchased vacations thru Sun Coast Vacations and I can't even use it Stay away from them

Easy to rsvp trips and staff is helpful

I have been a customer/client for many years nowEver Since I upgradded to VIP status things have been excellentDAis the agent that has been helping me the most for the last yearShe is phenomenal and has worked miracles to accommodate me and my family!

Erin Tanner was very helpful and pleasant when booking a vacation

I have been a member since and have been very pleased with all aspects of the company I have gone to Hawaii twice but I normally just use this at Myrtle Beach as this is my favorite vacation site The office at Myrtle Beach has always helped with an problems that might occur The office personnel who help you schedule your vacations are wonderful and I love my VIP representative (CR.)

Erin is your go to girlKnowledgable, professional friendly and personable She really knows her stuff
We highly recommend Plan with Tan
Book early though so you get exactly what you want

For those of you who deciding to join TAN, BEWARE!!! Don't believe that you can schedule vacations when ever you desire Plan on making reservations a year in advance for most properties They charge your credit card that day and use you money for the entire time If you buy their insurance (VAP), read all the small print If you cancel a vacation they don't refund your moneyThey put it an account that can only be used to purchase more vacations, and you can't even use the account to purchase insurance for that week out of YOUR account What's even better if you cancel your membership with TAN any money left in this account isn't yours Apparently, I didn't read the latest VAP agreementThey changed it after we originally signsometimeTAN claims it's because some members abused the VAP program Could it be mostly because TAN makes it so difficult to schedule weeks? They nickel-and-dime you at every turn Peak season will probably be whenever you want to go so add $a night$a year service fee
Here's some of our experience with their properties We stayed at the *** Head Beach Club which had a nice location close to the beach The front entrance had weeds growing all over, the bushes not trimmed, the rear patio had accumulated leaves and branches all over it, curtains falling down, floors so dirty you could take your shoes off in the room The Summit at *** broken furniture, air conditioner so poorly maintained that it froze-up Good thing we had a hair dryer or the poor maintenance man would still be waiting for it to thaw Complained to TAN and the best they would do is give you additional weeks No thanks, I've had enoughI wanted out and sorry I signed up with TAN in the first place

This letter is in reference to my recent TAN experience I have had my TAN membership for a few years now and unfortunately I do not always know my schedule so it's hard sometimes to book the trips I would like because they are booked by the time I know when I can go Fortunately, the ones I have book, I've been satisfied; very satisfied, until the last one at Surrey Beach
I was told at the presentation, years ago, that ALL rooms had at least one bedroom I soon found out that was not totally true, some were studios I was okay with that, they had a large bed, sofa, small stove NOT this last one at Surrey Beach, it had full bed (not queen) and chairs No stove (I couldn't cook any food for days- I don't microwave my food) NO COUCH or Large bed or second bed It was extremely uncomfortable for a day stay When it rained we had to sit on hard chairs Then to end it, the last night, THERE WAS A BUG IN MY BED
When I booked these reservations, I told the person (Kendra) there would be two people (which I later changed my mind to 4, because I thought all rooms at least would accommodate 4, which I was told at presentation is a standard, smallest room would hold people, that's what they told me so I didn't think I had to specify people I thought only if there were more, then we had to get a bigger room I did not find out about the amenities (NOT) until after I had booked, when I received my confirmation It did list: queen bed (not a queen bed), chairs and a table, microwave When I called to complain, I was told by TAN (Kendra) it would have a couch Then when I called the (area code) for the Surrey Beach place, I was told my room had beds I could have dealt with either, but neither was the case There was one small (full) bed and hard chairs I have been a supporter of TAN for years, but with this last experience I don't see how I can recommend TAN and my A rating has definitely been downgraded

I spoke with Dominique, she handled my questions very professionally, then I was so thoroughly
Pleased with the way she explained the process making my vacation reservation, and I had a problem with my password, she took care of all the above!!!!

Our experience with Travel Advantage Network has been very positive They are polite and helpful in a timely manner The places that we have chosen to stay have exceeded our expectations We have been very pleased with all aspects of this program

I've worked with TAN for a number of years and the assistance Tony provided was so helpful Tony knew what I wanted to do for my family and helped me make and book my plans in a very friendly and professional manner I look forward to working with Tony again!