Tristar Products

To Whom It May Concern,Good morning I reviewed customers orderUnfortunately we still in a back order due to the high demandI will go head and expedite order at no chargeSincerely,***

Complaint: ***
I am rejecting this response because: My husband has been wearing a set he bought for $because they are more comfortable but I was unaware the pair I got him said CopperWear, so there is nothing to do but to say I'm sorry, but you did fill an order whether you can find it in your system or not, as I have a billing as of 2/20/for TSP Copperwear that I paid via my *** *** ***
Regards,
*** ***

To Whom It May Concern,Customers account was reviewed and unfortunately the order is on a back order due to the high demandWe advise all of our customers to please allow 4-weeks to receive productThe product is very popular right now and there are a lot of orders being processWe do not
charge customer until the product ships out, customer might of seen a preauthorization to verify if is a valid accountFor the inconvenience I will go ahead and expedite the order and we will ship the product right awaySincerely,***

To Whom It May Concern: A refund has been posted back to the credit card that we have on filePlease allow 3-business daysThe refund was posted back to the *** Card. thank you

To Whom it May Concern:I went ahead and sent you out a new Power JuicerThe tracking information is as followed:Tracking Number:
***
Service: UPSGround ServiceGuaranteed By: Endof Day Tuesday, Apr 28,

I am rejecting this response because:
The product is defective and I feel the company should pay for the replacement partHaving to pay more money for a product that the company is obviously not confident about or the would not charge for a warranty and to ship there and backThis is a common problem with TristarI have seen the same complaints made against the companyI will no longer purchase anything from there companyI would like to be refunded for the product

To Whom It May Concern, I will be more than happy to assist you with your issuePlease contact me directly at ###-###-#### ex ***I did leave a voicemail for you today @ 12:pm My Hours of operation: 9am to 5pm Monday- Friday Sincerely, Rosa

To Whom It May Concern:The policy for the Clear TV is as followed: 60-Day Money Back GuaranteeYour order is covered by our 60-Day Money Back Guarantee which starts upon your receipt of your order, less processing and handlingIn order to return your product first call customer service at ###-###-#### to receive a return merchandise authorization numberWith this number, you can then send your items back to the address provided below for a refund of your purchase price, less processing and handling. thank you

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
RevDex.com, I have spoken with the company customer relations officer, she assured me the replacement product is on its wayShe emailed me the information showing the dates which it was sent out 1/24/She was very easy to deal with and apologized for the inconvenience she also advised me that their company was under new management and that the would be concentrating on their customers relations in order to better serve their customersAs long as the product arrives as promised I agree to close this complaint
Regards,
*** ***

To Whom it May Concern: The Power Pressure Cooker Quart as of know has the following:Access to Online Recipe LibraryAccess to How- TO Videos We are getting in recipes books at the end of FebruaryOnce we receive them in I will be more then happy to ship one out to you. thank
you

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may
update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
But, this will be the third time the hose has been replaced for the same reason due to faulty constructionIf it occurs again, I want to option of simply getting a refund for the original sale indstead of continuously having it replaced
Regards,
*** ***

To Whom It May Concern, Customers account was reviewed and it shows were we shipped out the package on 2/3/Out of good faith we will refund the customer in fullcustomer will see refund in 2-business days. Thank you!

To Whom it May Concern:Sorry for the inconvenience you went though- a refund of $was issued on 4/14/The difference of $was issued back to the cc that we have file today 4/16/(Visa)

To Whom It May Concern,We have received package back. I will go ahead and refund you in full in both of the accountsPlease allow 2-business days for refundThank You***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I do, however, request to be emailed a photocopy of the check and confirmation that it has been mailed.
Regards,
*** ***

To Whom it May concern: I am sorry for the inconvenience you went though- a refund check will be sent to you for the amount of $Please allow 7-10 business days. Thank You

Dear ***,all you have to do- is refuse the package upon delivery- do not open the box.Once we receive it back you will be refunded.Thank You

Complaint: ***
I am rejecting this response because: You obviously do not keep track of your records, I have finally received my air fryer and read that I have ordered from you but I am rejecting this response due to the fact that I think you still owe me a partial refund since you had also had this product on sale after I placed the order I believe that with all this trouble that you would old me a refund of at least $
Regards,
*** ***

Dear ***,I do apologize for the inconvenience that we may have causedI went ahead and an issued a new Shred unit out to you.Please allow 7-buissness days to receive. Thank You,Customer Care Team

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***