Tristar Products

Order # ***Dear ***,Looking over your account I see a replacement was issued on 2.02.2018- please return the unit -once we recievce the unit back.We will move forward with your request. Thank You

Complaint: ***
I am rejecting this response because:
Typical response that in meant to blow off the situation I will go after other avenues to stop your company from defrauding the consumer
Regards,
*** ***

To Whom it May Concern: I'm sorry for this inconvenience that this situation may have caused you Our number priority is to ship our products out as fast as possible In your case it shipped out the day after you placed the order, and delivery is expected on Friday, July
29th In most situations customer love the fact that they get their product so fast In this instance where you called the next day to cancel it was already too late as the package was handed to UPS already All you have to do is reject the package or return the package and we will issue you a full refund on the payment that you have made so far of Once received we will cancel all future payment of from being removed. Thank You,Customer Care Team

Dear ***,Sorry for the experienced you had with our pansA refund has been posted back to your credit card that we have on file. Thank You,Customer Care Team

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it
before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

I am rejecting this response because: I checked with my credit union *** today 9/17/They said the only transaction was 4/10/when you took $out. Up to now 9/17/2014, there has been
no other transactions to my account
from ClearTv nor TriStar productsOn your response to Revdex.com that you refunded it back to my cc I don't see a date when you did refund itYou took it from my debt cardI am wondering if possibly it went to a wrong account? Could you please check
your records for an error

To Whom it May Concern: Sorry for this inconvenience, in regards to your hose we cannot issue you a refund We stand fully behind our products so we can issue a replacement for this unit, but any hose bought from a retailer must be returned to the retailer if a refund is goal
If the flexable was purchased directly from our servers either a refund or a replacement would be possible, but in this case Walmart would have to issue the refund, we can issue a replacement If outside of *** day money back guarantee follow our warranty procedures on the manual for the hose or you can go online to: Flexablehose.com down at the bottom under Customer Care. Thank You, Customer Care Team

To Whom it May Concern:Please send us a tracking number for the return, and we will be more then happy to replace the unit for youat this time we do not see a return of your unit

An order for a new Power Pressure Cooker 8QT was entered in the system to***.Please allow 5-business ***s to be received

To Whom It May Concern,yes we attempted to charged customer three different times but the card was not going throughI will reactivate the order and we will ship out right away. Sincerely,Filomena

To Whom it May Concern: Sorry for this inconvenience, the pots are not advertised as scratch proof, they are advertised as NON-STICK We actually give plastic utensils for this reason You are well outside your day money back guarantee, but we will still give you the
benefit of the doubt and upon receiving the pans, that you must send back at your own cost, we will issue you a full refund. Thank You,Customer Care Team

To Whom it May Concern: a refund of $was posted back to the credit card that we have on file (*** ***). thank you

To Whom It May Concern:Due to the Holiday the office is closed till January 2,2017- please call the office on January 3, ###-###-#### ex ***. thank you

To whom it may concern,We have issued a pre paid label to be emailed to the customerOnce the product has been received back to our facility a refund for the purchase price will be added to the account. Thank you

Dear ***-I do apologize for the inconvenience you are going though- I sent this to our billing department to look over this accountThey will post a refund if pay-pal didn't accepted it.thank you

Case # ***Dear ***,In follto our phone conversation on , please email over an estimate for the glass stove top.Scan the requested document(s), attach them to the email from our ticketing system.Once the document(s) have been received, we will move forward with your request though the insurance company.Customer service has gathered all documents for this case.Thank you

Complaint: ***
I am rejecting this response because:
I have been to the site and no where on that site shows groceries!!!!! This company is just ripping off people and elderly people
Regards,
*** ***

To Whom It May Concern, This account will be refunded for the amount of $A refund check will be mailed out to this customerPlease allow 10-business days to receiveCustomer was contacted and informed @12: Sincerely, ***

to whom it may concern: A pre-paid label has been sent to your email addressPlease return the product once we receive it back in our warehouse a refund will be issued. thank you

I am rejecting this response because:
We didn't order an up gradeWe had no knowledge of an up gradeOur conversation in regards to the order was recorded by the company and if they want to be honest about this they can go to the record.They have refunded charged for the product, but it cost us $to send it back to themI received an ad in the local paper today for the "XL" model for $and no shippingThe picture shows the "XL".If they don't want to refund the $we paid for return postage, I will take my case to the media