Tristar Products

Hello ***, this concerns my complaint #*** against Tri Star; the company said they would return my money however, they have not; thank you for your time

Dear Dennis, I truly apologize if you experienced anything other than top quality customer care. We understand you need to be contacted concerning one of our products and your experience with itWe value your feedbackIf you would like to contact us directly, please contact Corporate
Customer Service ###-###-#### between the hours of M-F 9a-5p ETWe will be more then happy to assist you.Thank you,Customer Care Team

To Whom It May Concern: After multiple attempts to issuing a refund we tried to contact you regarding thisI left a voicemail with my direct number. I will be more then happy to fix this issue. thank you,Rosa

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me

To Whom it may concern:
A refund was posted back to the customer CC we have on file

To Whom
it may Concern:Since the Hoses were purchased at Walmart (could be many different kinds-name of hoses were not mention in complaint) we are NOT able to refund the moneyI went ahead and sent out sets of 75ft hoses with nozzles (HOSES).The customer will receive an email when it ships out:***THANK YOU-Rosa

To Whom It May Concern,I am not able to locate an order for customerI will need an order number or the name and address of the person that placed the orderSincerely,Filomena

To Whom It May Concern, The particular model parts are on a back order right nowFor the inconvenience I will send customer a power juicer expressIt will ship out on 1/4/due to the holidays. Thank you

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me pending they honor the agreementI have placed the order and if credits are not issued, I will request to reopen the complaint.
Regards,
*** ***

To Whom it May Concern: Im sorry for the inconvenience you went though- I sent a Return Merchandise letter to the email we have on file (***.***@***.***)please send back the lights once we receive them back a refund will be posted to the credit card we have
on file. Thank you

To Whom It May Concern,I will be more than happy to assist you with your issuePlease contact me directly at ###-###-#### ex ***.I did try to contact you today @ 12:but the call did not go through- the number I called ###-###-#### (were not talking calls at this time). My Hours of
operation: 9am to 5pm Monday- Friday. Sincerely,

I am rejecting this response because: I was promise a couple of times shipment date and that card that I receive wasn't sent until this month so you are incorrect about letting customers know weeks because I had to call to find out that tall didn't have the productI have recorded calls on my phone that has your reps promising me the product on a day and when I call I'm told something differentNot once did anyone contact me but that one post card that even says the 6/It's sad because this company could careless about there customers because they rush you off the phone when call and they r very rudeIf you knew the product is in high demand then stop showing the commercial to disappoint more customersI found a review online that says that this company has a terrible shipment timeI wish I would known that before I orderI even wrote Tristar personally and no one even wrote me backI am being told that I will get my shipment 7/but I have a feeling when that day comes they are still not gonna have anyWhen they had the nude I was told that they wasn't gonna send me thatSo they had some in stock that they just choose not to sellSo this company is clearly lying to coverI wish I could play the phone recordings because they have been lying since I place my order and like I said the only reason I don't want to cancel is because they don't sell them in storesI just want what I order it should not take three month for something that Yale had in stock but refuse to sellIt's the same product just a different color.
Regards,
Shanae Albea

Dear ***,After reading your review, I felt I needed to speak to you and understand your concerning in greater detailI truly apologize if you experienced anything other than top quality customer care. Please give our Corporate Customer service Center a call ###-###-####.Sincerely,Customer
Care Team

Complaint: ***
I am rejecting this response because:I have been told at least or times that my refund has been issued I just spoke with *** and was told that there has been no refund from them initiated
Regards,
*** ***

*** *** *** *** ** *** *** *** *** * ** *** Daytime Phone: *** *** E-mail: *** Dear Revdex.com, On behalf of TELEBRANDS, we do not offer the FREE TV KEY and we do not have a record of an order for the customer
listed above We offer merchandise seen on TV or through our website *** The customer would need to contact the correct company to resolve this. Please remove this complaint from our file and correct our Revdex.com rating for Telebrands Thank you for your attention to this matter. Sincerely, Customer Service Specialist Tell us why here

Dear ***,The grocery coupons can be accessed by logging into ***You will need your order number and your emailRedeemSpot will email you a Pin# and additional login informationIf you do not receive the email with the pin within hours, please check your spam/junk folders, as your security may file the email in one of these foldersIf you still do not find the email, you can contact *** for more information.this offer is a third party. Thank you

To Whom It May Concern:Mr*** was contacted times from our Corporate officeVoicemail's were left to call back any time on a direct number as well as a cell number as back up.We are more then happy to assist youBut at this time NO callbacks were made to us.Again, please contact
Adam *** @ ###-###-#### ex.*** or the cell number that was left on your voicemail. thank you

To Whom it May Concern, Sorry for the inconvenience, unfortunately there is nothing on our site that states whether the funds taken are in Canadian or USD But out of courtesy, we will be issuing a refund for $USD which is the max we are allowed to issue That converts to
about canadian dollars Again I'm completely sorry for the misunderstanding. Thank You for choosing us,Customer Care Team

To Whom it may concern: I will post the refund for the amount of $back to the credit card that we have on file ( *** ***).Sorry for the inconvenience that this caused. thank you

I am rejecting this response because: HealthMaster promised to send a new unit within 4-business days, but I never received itHealthMaster does not stand behind its promises or warranties