Tristar Products

To Whom It May Concern, A replacement will mailed to the following address: *** *** *** *** *** *** **###-###-#### Shipped date: Please allow 7-business days to receive Sincerely, Rosa

At this time, the customer will need to allow the credit card company to launch a fraud investigation in regards to the stolen credit card numberOnce the credit card company has completed their investigation, and it is deemed fraud, the funds will be credited back to the account automatically by
the credit card company.Thank you

I am rejecting this response because:
It is missing the initial amount of money of $In addition to the $

Complaint: ***
I am rejecting this response because: As I have told the company TWICE it was returned on 2/15/The postage due label I was issued (conveniently) contained no tracking numberThe email suggested I PAY MORE money to fix their mistake and pay for the tracking # to fix their mistakePreposterous! This was not my mistakeI did what I was supposed to doThe company is now responsible to fix their error
Regards,
*** ***

Dear ***,I'm sorry for the inconvenienceYou will need to contact Corporate Customer Service ###-###-#### for further assistant.There was a replacement already issued to this account in March.please cal CCS for further help. Thank You

TO WHOM IT MAY CONCERN;the following has been made to this account: replacement was made and the unit shipped out

I have called and led numerous messages for Rosa at the number that was to you folksI could never speak with Rosa directlyI left a very detailed message explaining that although they sent me a check, it was for the wrong amountI asked her to please call me with a fax number I can send the proof to her, but I have heard nothingThis is what has gone on with them from the start. Rather than waste your time further, or spend more time leaving phone calls that are unanswered, I have decided to do this: I will cash their check for $although owed $I would like it to be known on your site that you have tried to rectify this, and so have II actually spent an additional $20+ sending packages back to them, as well as an additional $to FedEx paperwork to the collection agency they sent me toI would appreciate that those details are posted.People should know that this company does this to customersDoubles orders, charges you twice, does not reimburse for incorrect shipments and then sends you to a collections agency.Thank you for your helpI will cash the check tomorrow You have been a tremendous advocate for the consumer.*** ***
Complaint: ***
I am rejecting this response because:
Regards,
*** ***

To Whom it May Concern:Per the customer's request a refund of $was refunded back to the CC.Thank You-

Complaint: ***
I am rejecting this response because: My issue is your info commercials don't state that and customers only find it out after buying for canning purposes. the elevation issue should be posted on the front of your boxes, probably right next to the picture saying you can do canning with it
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.][redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

To Whom it May Concern:   From the information that I' am looking at it shows that we refunded 66.62 to our customers account already.  I will look deeper into this just to double and triple check, but from what I'm seeing, this account is closed (as in payment was refunded and item...

was received back). Thank You, Customer Care Team

This order was shipped on 8/12/15 with a UPS mail innovations tracking number of [redacted] Please allow 24 hours for UPS to update their tracking system to provide delivery details.Thank youFilomena

to whom it may concern-i do apologize that it is not picking up singles in your area- your account has been refunded for the amount of $27.98. thank you

To Whom it May Concern:   Customer refund check was requested 7/14/2016, she will receive her check within 10-15 business days. Thank You, Customer Care Team

Complaint: [redacted]
I am rejecting this response because:Am I mistaken in...

thinking an order for the perfect cooker to be sent has been issued? I'm just looking for the replacement copper pan? The form attached looks like a 5 cup, black perfect cooker is being sent.
Regards,
[redacted]

To whom it may Concern,We do apologize for the mix up. We will bring your concerns up to the management team. Our department is just Customer Service. Thank You,Customer Care Team

Dear [redacted]please call Corporate Customer Service ###-###-####.We will have the call audited to see excatley what was ordered. thank you

After reviewing our Revdex.com record we found case [redacted] marked as unresolved.I have reached out to the buyer [redacted] via ( phone) on 9.7.2017. We have reached a resolution in the form of ( replacement). The Health Master Blender White  will ship out today UPS grounds.

Complaint: [redacted]
I am rejecting this response because:TriStar is sending me in circles.  I have already spoken with them via phone several times, via email and via their survey to no avail.  This is why I resorted to the Revdex.com.  Now their response is for me to again call and be told what they already said which basically was "too bad", no reimbursement.  They do not state in their response what they are going to do or a specific person to talk to.  Their response is totally unsatisfactory.  If they are going to agree to reimburse the $10.33 they need to stop playing games and credit my account and then respond to the Revdex.com appropriately.  Thank you.
Regards,
[redacted]

Dear [redacted],I truly apologize if you experienced anything other than top quality customer care. We have received your request for a...

refund for the amount of $6.00. We have processed your request. You should see the amount reflect on your statement in the next 3 business days.Refund History:8.4.2017- $34.99 was refunded8.23.2017- $6.00 was refundedTotal: $40.99the refund were posted back to the credit card that we have on file- Visa last four digits [redacted] Thank you  Please do not hesitate to contact me with any future questions. Sincerely,X