United Auto Credit Corp

Thank you for sending this complaint to our attentionWe have attempted to contact the consumer directly to resolve any issues noted; however we have not heard back from the consumer

Pursuant to the consumer's request, we have provided a detailed payment summary to the consumer to explain any balances duePlease note that this was mailed to the consumer directly at the address listed in the complaint and should arrive shortly

The company did not repossess the vehicle from the consumerAdditionally, the company does not receive any portion of a down payment paid to a dealershipAll questions concerning the vehicle and down payment need to be directed to the selling dealership

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] There was no resolution madeThey called and said they were sending a prorated amount and I did not agree to it$I dont know what theu meant by prorated or where they got the amount fromThe guy just said that they told him to call and tell me thatSo no its not resolved from my side and I need what I was promised

Thank you for sending this complaint to our attentionWe have reached an amicable resolution with the consumer

We responded to the consumer and the issue was resolved

Thank you for sending this complaint to our attentionWe have addressed the consumer's complaint directly via email

Thank you, we have responded directly to the consumer via ***

We responded directly to the customer, via mail, 9/20/Thank you

Thank you for sending this complaint to our attentionWe have addressed the consumer's complaint directly and provided the requested resolution

Could you please make sure this complaint is closed out, the business settled the dispute and it was satisfactory

Thank you for sending this complaint to our attentionWe have responded directly to the consumer via USPS and he should receive our response shortly

We have mailed the consumer a letter explaining her retail installment contract with a detailed payment history

Thank you for sending this complaint to our attentionWe have ceased all further calls to the consumer's place of employment pursuant to his request and responded to the complaint via USPS mailHe should receive our response shortly

We have tried to contact the consumer to work out an arrangement upon receipt of her complaintTo date we have not received a response to discuss an extension for the settlementPlease contact the Reinstatement Department ASAP at [redacted]

Thank you for sending this complaint to our attentionWe have responded to the customer directlyIn general, creditors and financial institutions forward information to the credit reporting agencies once a month

We have provided the consumer a letter of explanation concerning his retail installment contract and GAP Waiver

Thank you for sending this complaint to our attentionWe have responded directly to the consumer and reached an amicable resolution

Thank you for sending this complaint to our attentionWe have responded directly to the consumer via USPS mail and he should receive our response shortly

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this
proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The was not an offerUACC continues to assert they are correctFor that reason I will be retaining an attorney to help in resolving this matterPlease let the business knowThank you for your helpAttached is a copy of the letter. UCCA admits that this is an installment loan, but continues to report this information incorrectly to the credit agencies, as the amount owed, and payment dates are incorrect.
Regards,
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