April 25, *** *** Revdex.com Euclid Avenue, 4th Floor Cleveland, OH 44115- RE: Ms*** *** ID# *** Dear *** ***, The customer care department has reviewed this account and shows that you spoke with a representative last
weekThe representative has made the adjustment that you spoke of and has sent a letter regarding the changes made on your behalf You have most likely received that letter by nowIf you should have any questions, please give your representative a call Sincerely, Client Services CC: *** ***
July 14, 2015*** *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-2408RE: *** *** *** ID# ***
*** *** ***,The representative who spoke with *** *** on Saturday June 26th, just called and spoke with her again.*** *** thanked the representative for sending the email she requested and said she is perfectly happy with the adjustment.She also informed us that she did not send the second letterHowever, it may have been her assistant, who did not realize that they had spoken.Our customer seems to be perfectly satisfied.Sincerely,Client Services
April 19,
*** ***
Revdex.com
Euclid Avenue, 4th Floor
Cleveland, OH 44115-
RE: Ms*** ***
ID# ***
Dear *** ***,
The representative who spoke with you has had us review your accountShe turned in her recommendation and has already made
an adjustment based on your request
If you have any questions when you receive your notification, please give your representative a call
Sincerely,
Client Services
CC: *** ***
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
They continue to mail me magazines and bill me for themI want them to STOPNo one in my office has spoken to anyone claiming I was satisfied with their business
Regards,
*** ***
September 23,
*** *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-
RE: *** *** *** ID# ***
Dear *** ***,
The customer care department has reviewed your accountTheir
report shows that you had a pleasant conversation with a representative last weekShe explained that it was not you who had sent the letterHowever, she has made the adjustment which you discussed and will send notification
If you have any other questions please call
Sincerely,
Client Services
CC* *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
November 9,
*** *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-
RE: *** *** *** *** ***
*** *** ***,
The customer care department has informed us that you had recently
spoken with one of the representativesAccording to their notes you had made a change to your accountIt has completed the process and you will receive notification
If you should have any further questions please call
Sincerely,
Client Services
CC: *** ***
May 20, 2015*** *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-2408RE: *** *** *** *** *** *** ID# ***Dear *** *** ***, A customer care specialist was assigned to review the
accountYou will receive notification once that review is completeThat may have already been sent.If you should have any questions, please give us a call. Sincerely,Client ServicesCC: *** ***
March 12, 2017 *** ***Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-2408 RE: *** *** ***ID# *** Dear *** ***, Thank you, we did receive your letter last month and your account was turned in to our customer care department for
a complete reviewAccording to their report, a representative was assigned to the account and has entered a request on your behalfYou should receive her letter in a few days. If you should have any questions, please give your representative a callShe has left messages but for some reason has not made contact. Sincerely,Client Services
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. From: *** ***Date: Fri, Nov 13, at 5:PMSubject: ComplaintTo: ***Hello,I'm *** ***, I put in a claim regarding VIP readers which has been resolved.Thanks,***
Response taken over the phone on 7/31/by Revdex.com staff (**)
Hal advised their business was in contact with the consumer and was told by the consumer his daughter wrote the complaint but to disregard because he was ok with receiving the magazine subscriptionsPer Hal, the cost of the
consumers subscription has been modified and the consumer has agreed to pay $for another monthsAfter the months the subscription will automatically cancel
October 15,
*** *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-
RE: *** *** *** ID# ***Dear *** ***,
The customer care department shows that you spoke with a
representative recentlyChanges were made to your accountAs soon as all changes are complete you will receive notificationIf you should have any questions on the changes please call
Sincerely,
Client ServicesCC: *** ***
March 26,
*** *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-
RE: Ms*** *** (*** *** ***) ID# ***
Dear *** ***,
The customer care department has reviewed your
wife’s accountThey show that one of their representatives has had the opportunity to speak with you recentlyShe has already made the adjustment that the two of you discussedYou will receive notification shortly
Your wife has been a good customer for many years and we were very sorry to hear of her condition
If there is anything we can do in the future, please don’t hesitate to give us a call
Sincerely,Client Services
CC: *** ***
February 25,
*** ***
Revdex.com
Euclid Avenue, 4th Floor
Cleveland, OH 44115-
RE: Mr*** ***
ID# ***
Dear *** ***,
The customer service department has reviewed your accountAccording to their records a representative spoke with you last monthShe has explained of your situation and what adjustments were madeYou have most likely received notification by now
If you should have any questions please give your representative a call.
Sincerely,
Client Services
CC: *** ***
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowFrom: *** *** ***Date: Sat, Jul 18, at 10:PMSubject: *** *** complaint ***To: "[email protected]"
please, see attached notice received from Primetime Reader’s Service cancelling the serviceI appreciate all your help in this matterAny other issues related with this I will contact you again
thank you very much Revdex.com
Sincerely,
*** ***
(The following was copy/paste by Revdex.com staff - LST)***December 14, 2017Lou *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-2408RE: MsDaunaree S*** ID# ***Dear Lou *** Thank you; we received your
letter regarding the above person.A representative was assigned and has made a thorough reviewOur records do not show this person as a past or present customer of ours.Sincerely,Client Services
May 16, 2015*** *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-2408RE: *** *** *** ID# ***Dear *** ***,A representative from customer care has informed us that she had a pleasant conversation with
you regarding your accountShe explained that you reviewed the account and the changes that were discussed have already begun Once the adjustments are completed, you will receive notification.The representative was happy to assist and if we can be of any further help, please inform.Sincerely,Client ServicesCC: *** ***
April 26,
*** ***
Revdex.com
Euclid Avenue, 4th Floor
Cleveland, OH 44115-
RE: Mr*** ***
ID# ***
Dear *** ***,
A representative explained that she had finally made contact with you todayHer notes show that you had made an
adjustment to your order that better fits your needsYou will receive a letter from her regarding the changes
If you should have any questions, please give her a call
Sincerely,
Client Services
CC: *** ***
March 8,
***
***
Revdex.com
Euclid Avenue, 4th Floor
Cleveland, OH 44115-
RE: Mr*** ***
ID# ***
Dear *** ***,
The customer care department has reviewed this account and shows that they had an opportunity to speak with you on March 4, The records show that the representative made an adjustment to your accountYou may have already received your notification
If you should have any questions, please give your representative a call
Sincerely,
Client Services
CC: *** ***
April 25, *** *** Revdex.com Euclid Avenue, 4th Floor Cleveland, OH 44115- RE: Ms*** *** ID# *** Dear *** ***, The customer care department has reviewed this account and shows that you spoke with a representative last
weekThe representative has made the adjustment that you spoke of and has sent a letter regarding the changes made on your behalf You have most likely received that letter by nowIf you should have any questions, please give your representative a call Sincerely, Client Services CC: *** ***
July 14, 2015*** *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-2408RE: *** *** *** ID# ***
*** *** ***,The representative who spoke with *** *** on Saturday June 26th, just called and spoke with her again.*** *** thanked the representative for sending the email she requested and said she is perfectly happy with the adjustment.She also informed us that she did not send the second letterHowever, it may have been her assistant, who did not realize that they had spoken.Our customer seems to be perfectly satisfied.Sincerely,Client Services
April 19,
*** ***
Revdex.com
Euclid Avenue, 4th Floor
Cleveland, OH 44115-
RE: Ms*** ***
ID# ***
Dear *** ***,
The representative who spoke with you has had us review your accountShe turned in her recommendation and has already made
an adjustment based on your request
If you have any questions when you receive your notification, please give your representative a call
Sincerely,
Client Services
CC: *** ***
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
They continue to mail me magazines and bill me for themI want them to STOPNo one in my office has spoken to anyone claiming I was satisfied with their business
Regards,
*** ***
September 23,
*** *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-
RE: *** *** *** ID# ***
Dear *** ***,
The customer care department has reviewed your accountTheir
report shows that you had a pleasant conversation with a representative last weekShe explained that it was not you who had sent the letterHowever, she has made the adjustment which you discussed and will send notification
If you have any other questions please call
Sincerely,
Client Services
CC* *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
November 9,
*** *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-
RE: *** *** *** *** ***
*** *** ***,
The customer care department has informed us that you had recently
spoken with one of the representativesAccording to their notes you had made a change to your accountIt has completed the process and you will receive notification
If you should have any further questions please call
Sincerely,
Client Services
CC: *** ***
May 20, 2015*** *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-2408RE: *** *** *** *** *** *** ID# ***Dear *** *** ***, A customer care specialist was assigned to review the
accountYou will receive notification once that review is completeThat may have already been sent.If you should have any questions, please give us a call. Sincerely,Client ServicesCC: *** ***
March 12, 2017 *** ***Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-2408 RE: *** *** ***ID# *** Dear *** ***, Thank you, we did receive your letter last month and your account was turned in to our customer care department for
a complete reviewAccording to their report, a representative was assigned to the account and has entered a request on your behalfYou should receive her letter in a few days. If you should have any questions, please give your representative a callShe has left messages but for some reason has not made contact. Sincerely,Client Services
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. From: *** ***Date: Fri, Nov 13, at 5:PMSubject: ComplaintTo: ***Hello,I'm *** ***, I put in a claim regarding VIP readers which has been resolved.Thanks,***
Response taken over the phone on 7/31/by Revdex.com staff (**)
Hal advised their business was in contact with the consumer and was told by the consumer his daughter wrote the complaint but to disregard because he was ok with receiving the magazine subscriptionsPer Hal, the cost of the
consumers subscription has been modified and the consumer has agreed to pay $for another monthsAfter the months the subscription will automatically cancel
October 15,
*** *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-
RE: *** *** *** ID# ***Dear *** ***,
The customer care department shows that you spoke with a
representative recentlyChanges were made to your accountAs soon as all changes are complete you will receive notificationIf you should have any questions on the changes please call
Sincerely,
Client ServicesCC: *** ***
March 26,
*** *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-
RE: Ms*** *** (*** *** ***) ID# ***
Dear *** ***,
The customer care department has reviewed your
wife’s accountThey show that one of their representatives has had the opportunity to speak with you recentlyShe has already made the adjustment that the two of you discussedYou will receive notification shortly
Your wife has been a good customer for many years and we were very sorry to hear of her condition
If there is anything we can do in the future, please don’t hesitate to give us a call
Sincerely,Client Services
CC: *** ***
February 25,
*** ***
Revdex.com
Euclid Avenue, 4th Floor
Cleveland, OH 44115-
RE: Mr*** ***
ID# ***
Dear *** ***,
The customer service department has reviewed your accountAccording to their records a representative spoke with you last monthShe has explained of your situation and what adjustments were madeYou have most likely received notification by now
If you should have any questions please give your representative a call.
Sincerely,
Client Services
CC: *** ***
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowFrom: *** *** ***Date: Sat, Jul 18, at 10:PMSubject: *** *** complaint ***To: "[email protected]"
please, see attached notice received from Primetime Reader’s Service cancelling the serviceI appreciate all your help in this matterAny other issues related with this I will contact you again
thank you very much Revdex.com
Sincerely,
*** ***
(The following was copy/paste by Revdex.com staff - LST)***December 14, 2017Lou *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-2408RE: MsDaunaree S*** ID# ***Dear Lou *** Thank you; we received your
letter regarding the above person.A representative was assigned and has made a thorough reviewOur records do not show this person as a past or present customer of ours.Sincerely,Client Services
May 16, 2015*** *** Revdex.comEuclid Avenue, 4th FloorCleveland, OH 44115-2408RE: *** *** *** ID# ***Dear *** ***,A representative from customer care has informed us that she had a pleasant conversation with
you regarding your accountShe explained that you reviewed the account and the changes that were discussed have already begun Once the adjustments are completed, you will receive notification.The representative was happy to assist and if we can be of any further help, please inform.Sincerely,Client ServicesCC: *** ***
April 26,
*** ***
Revdex.com
Euclid Avenue, 4th Floor
Cleveland, OH 44115-
RE: Mr*** ***
ID# ***
Dear *** ***,
A representative explained that she had finally made contact with you todayHer notes show that you had made an
adjustment to your order that better fits your needsYou will receive a letter from her regarding the changes
If you should have any questions, please give her a call
Sincerely,
Client Services
CC: *** ***
March 8,
***
***
Revdex.com
Euclid Avenue, 4th Floor
Cleveland, OH 44115-
RE: Mr*** ***
ID# ***
Dear *** ***,
The customer care department has reviewed this account and shows that they had an opportunity to speak with you on March 4, The records show that the representative made an adjustment to your accountYou may have already received your notification
If you should have any questions, please give your representative a call
Sincerely,
Client Services
CC: *** ***