US Consumer Attorneys

Dear Revdex.com, 1) Ms [redacted] has a signed retainer with our firm to end your timeshare contract with her resort 2) We have successfully ended the contract with her resort, months ago 3) Ms [redacted] is claiming that we need to "fix" your credit report to your satisfactionHowever, the request to fix her credit is not part of the contract and is not our legal responsibility Summary; Ms [redacted] calls our office excessively, curses to our employees and full well knows we have no responsibility for the credit reportingWe did what she contracted us to do

I am very satisfied with the service I was offered by USCAAll of the customer service ladies were very helpful and I could see they all worked as a team along with my attorney [redacted] , to get me out of my timeshare with Grandview at Las VegasI feel very released now that I don't have to worry about the timeshare company bother me all the time, because USCA handled my case with ease whithing a short period of timeI feel very thankful and pleased with this company and will recommend people that are going throught the same situation as I was, to get help from USCA, you wont regret it

US Consumer Attorneys made what could have been a lengthy and difficult journey into a complete successWith a reasonable fee (much lower from other companies that we contacted), they were able to successfully release us from a monetary timeshare disasterThose with whom we spoke answered all of our questions, and when we contacted them via email, the response was on the very same dayI cannot begin to express how much we appreciate US Consumer AttorneysThey can be trusted by consumers who need them

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I have provided (attached) two letters outlining my complaint against US Consumer Attorneys I hired USCA to void a time share contractUSCA uses a marketing firm to attract clientsThis is an ethical violation for an attorneyWhile it is true that USCA got me out of the time share contract, they did not void the transaction as promised by the marketing firmInstead, they effectively gave Marriott back my time share for which I paid $12,for nothingThey agreed without my consent or participation to settle my account by agreeing to give Marriott a Deed in Lieu of ForeclosureI could have paid $2,to complete a DIL (Deed in Lieu) I have offered to settle my dispute by asking for a refund of $3,I paid USCA to protect my consumer rights and void my contract not complete a DILUSCA did not complete its mission Regards, [redacted] ***

Only complaint is we would have liked to receive some money after putting in so much over the years instead we had to dish out more money just to get rid of the time share

US Consumer Attorneys is a very efficient company for fulfilling the purpose of timeshare releaseasCustomer service was always very helpful and the attorneys as well [redacted] was my attorney working in a team with [redacted] they were very fast and communicative with me, and together as a team now I am happy to say I am timeshare freeI recommend this company 100%

We will put you in contact with our department that handled this transfer so they can walk you through the process of what was done and what you can expect in the next few weeks/months You hired us to help and represent you, therefore we highly suggest that you stay in contact with our office and trust in what our office is updating you onCommunication with the resort at this point will highly interfere with our overall goal so we ask that you contact our office before contacting them in any way

This matter has been settled with MrEnnis USCA has agreed to a $reimbursement in good faith, without admitting to any liability Please find this matter resolved

I like to thank the members and staff of the US Consumers Attorney P.Afor their hard work on solving my disposition with the organization of the GEVC Vacation ClubTheir work of great importance to me was well taken and a quick response on all matters concern were completed with the less among of distractionTime used and taken was a big concern to me and the completed information for dissolving my membership was well within my expectationI highly recommend the use of this organization if needed for a quick and financial solution and is well worth the expense used on your part Leroy [redacted] & [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***Revdex.com: Here is the copy of my contractPlease note page paragraph CREDIT RESTORATIONI hired Consumer Attorney to end my timeshare contractThey did ended the contract with Wyndham ResortThey also informed and promise me that when they are done there will be no record of me ever own a timeshare stated by [redacted] I did call excessively to get answers but they refused to help meI did get upset because they ruin my creditThey did not fulfill their obligation based on this contract

I am very happy to announce that I very close to be timeshare free, I have been with USCA attorneys since February 2015, and I thought it was going to take longer just like any other legal processFortunately I just got my letter on the mail last week telling me I am on the last step of the process, I got my mission accomplished letter and will now send my documents for the deed backI really reccommend this company, it was very stressful to deal with Diamond Resorts, specially after all the letters they were sending me, USCA took care of all of that, and now I can live my life without having to stress out for money I had to pay to DiamondThank you USCA, I am very satisfied with your services, and your attorney's as well, specially my attorney [redacted]

Dear Revdex.com, Our office has reached out to Mr& Mrs [redacted] and has explained the current settlement in placeIt will take some time due to the sheer volume of clients and paperwork involved but we will forward the documents immediately upon our receiptWe have advised Mr& Mrs [redacted] that the terms are set and cannot be changed, we asked that they be patient and continue on the Settlement trackPlease consider this matter resolved

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[This was represented to me that by using U S Consumer Attorneys they would free me from my time share and I would not have any more billings or correspondence with Diamond Resorts. Form the little bit I can glean from the message they are either attempting to negotiiate some sort of settlement agreement or Diamond is not accepting whatever offer US Consumer Attorney is attempting to negotiate
Regards,
*** ***

Revdex.comThe company contacted me after I filed the complaintAnd yes she did tell me that it would be March 10th before she had any answersMy original complaints were accurate and I told the young lady that contacted me I had filed a complaint with Revdex.com and she apologized for the inconvenienceThey did not respond until after I had filed a complaintI am waiting to hear from them on March 10th
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear Ms***, We have reached out to your resort and have obtained the final release document signed by them, finalizing the settlement release of your accountWe will immediately send you a copy so you can submit to the credit bureau to hopefully remove the ding that you mention in your
statementIf you have any questions or need more information regarding this document please feel free to give us a call for assistance

Dear Revdex.com, Clients may cancel our legal services at any timeOn or about September 7th our client was advised to submit something in writing if their desire was to cancel our services, yet no such notice was received by our office to cancelWith that said once a notice is received in
writing then the file will be cancelled and evaluated by our office to determine if there are unused fees due to the client after all the work has been doneAt no time has our office told the client that a refund was not applicable to themWe encourage the client to take into consideration how far along we are on this file, and although it has not been completed we are actively working hard to obtain a release for them and we wont stop until we doOtherwise, our representation will be withdrawn upon cancellation of our services and harassment by the resort will begin. If client has any questions they are welcome to contact our office to discuss further

Dear Revdex.com, In response to our clients statement dated 9/20/2017, we have carefully reviewed the file and can confirm that their timeshare has been transferred and they no longer own itAlthough the deed was
recorded on December 22, we just recently received a copy of it to provide to our clientA copy of this recorded deed will be sent to our client in the next 2-days via mailWe are happy to report that completes the file, however if they have any questions they are welcome to call our office. Please find this matter closed

Our Retainer for our service clearly states what services you hired us to performThe service being to release you from your timeshare contract, which we did.
The work has been done, there is no refund anticipated

US Consumer Attorneys did an excellent job in helping me to get the timeshare company to take back the timeshare points and release me from paying any more maintenance fees I believe that having lawyers negotiate with the timeshare company for me was critical in getting them to release me from further obligations

Mr***,
Even though we did not take the money from you, in order to make the complaints against us and the Revdex.com we will offer to pay you your investment of $without admission of any guilt ot liability, in order to make this disappear.
There is nothing else we can do then making this good faith offer so you can move on and hire another firm to help youUnder no circumstances will we continue to argue this matter further, we feel that we are making you the best possible offer.
Our position will remain the same as none of the facts will change on our part, nor will the offer.
We will mail you, Mr***, a release to sign off on the $to settle this matter