usedworkclothes.com

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by usedworkclothes.com regarding complaint ID
***
Regards,
*** ***

I spoke with *** and he stated that he was looking up the consumer's information and calling him today

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
RevDex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***

We're sending the rest of the productsThis error was
Brought to our attention only days ago
Thank you
** *** ***

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by usedworkclothes.com regarding complaint ID
***
Regards,
*** ***

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The consumer called and stated he still has not received the money order
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have
reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***
HHave the business to email me a tracking numberHe sent one before and it still shows its in pre shipment front 08/27/untill I have a tracking number and the items are in my hands I won't be happy Thanks

I spoke with *** from the business and he stated that he will refund the consumer in the form of a money order

[A default letter is provided here which indicates your acceptance of the business's offer. If you
wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***
Thank you for the interventionHowever their knowledge of this appears to be effecting their memory or lack of recordsThis was brought to their attention when I received the initial orderI emailed and telephoned them about the shortageIn the long run lets just get this satisfied and go on.
What happens if they don't ship the merchandise? I've heard this story before about shipment from *** before.
thank you for your interest in this matter.
Sincerely
*** ***

***, thank you for your help in this matter,this business did contact me and was well aware I filed a complaint although they did notcontact youThey told me my order had not been processed yet ( months later) I told them to cancell it and they said they would so I guess it is resolved, but I
would also like it known this business has the worst customer service I've ever dealt withThank you, **

Revdex.com:
I have reviewed the offer made by the business
in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
The customer contacted Revdex.com to state no items have been received and no tracking number was provided

Refunding customers moneyWe have to mail
His refundWe are no longer able to reverse the
Charges back to his credit card, because we no
Longer uses that credit card processor

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Just as Mr*** indicated, he has stated that he has issued a return credit for the full amount paid however I have contacted my financial institution both on Friday, March 20, and today, March 23, They have thoroughly checked their system and their is no evidence of a credit having been filed ( active or pending ) I can attest that it has not been posted to my account as I have been watching it daily since my communication with Mr***.Still awaiting a refund ( in some form )
Regards,
*** ***

Revdex.com spoke with the businessThis customer will be refunded todayThey were backed up because of the weather

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your
reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** *** The customer called and said that nothing was arrived and he has not reached out to them to provide the item or a refund

I spoke with *** from the company and he stated that the money order has been sent and the consumer has been sent the tracking information

I spoke with *** from the business and he stated that he received information that the consumer did a charge back with the credit card company so he had the money order returnedAfter speaking with the consumer, the consumer stated that he did not file the charge back he only spoke with his credit card company*** will be putting the money order in the mail tomorrow and the consumer should receive it by Monday

Mr ***s order is on route to him. We did notify all our customers we wereExperiencing longer than usual delays due to the poorWeather conditions we were experiencing over the past month. I'll be sure to contact Mr ***s immediately with an
update

Mr *** called about the rebuttal he receivedHe stated that the customer received the merchandise and was not happy with it so he went ahead and processed a refundHe stated that he tried to call the customer to confirm that he had received the credit but was not able to get in touchThe refund was processed last week so he should have it by nowMr*** was concerned because he has been having issues with his processor and stated that if for any reason the customer has not received his refund, he will mail out a check

Revdex.com spoke with the businessThis will be refunded to the customer