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usedworkclothes.com Reviews (160)

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not...

resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The consumer has been told the information about the refund for about 2 months now and he wants to know a time frame when he can receive it.
Regards,
[redacted]

To whom it may concern @ Richmond Revdex.com:
Concerning complaint #[redacted], the business has sent a money order for the full refund of the purchase price.   I have received that refund and am now satisfied with the outcome.   I would like to close out the complaint and now consider this matter resolved.
[redacted]

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. ...

For your reference, details of the offer I reviewed appear below.I want to verify 100% the order has been sent and want a tracking number I got the below email :4[redacted]
[redacted]
[redacted]
[redacted]From time to time some orders run in to a delay. It's been resolved. Your shorts were on back- order,   which has finally arrived. Expect delivery by the end o f the week.We're extremely sorry for the extended delays with this order.We really do appreciate your business.[redacted]
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the...

business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]
Regards,
[redacted]

Revdex.com spoke with the business. This transaction was never charged to the customer. The items were not available and so the order was cancelled.

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted].
Regards,
[redacted]
The customer is accepting the new amount once the difference was found. If that is not the amount received he will reach back out to our office.

Customer  has been refunded as of today.

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish,...

you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted].
Regards,
[redacted]

Revdex.com spoke with the owner-At this time this order has been shipped and should arrive next week.

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
Customer reached out to Revdex.com and stated no refund  or ordered product has been provided by the business at this time.

Items were on back- order. Expect delivery within a few days. We are very sorry for our delays.

I spoke with [redacted] from the company and stated that he will reach out to the consumer today by phone.

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Today is Monday, March 9th, 2015.   I waited until the [redacted], [redacted], and[redacted] have delivered in my neighborhood today to see if I would receive thepackage as was indicated by the business.  It has not arrived and nor haveI had communications with the business.  If, in deed, the package was"on route" as was stated, it would have been here by now.   Imight add that the business did not provide a shipment date, method ofshipment, and tracking information as was originally requested as well. Furthermore, I was never notified that the business was experiencingdelays due to weather.  In fact, I was notified on Feb. 9th, 2015 toexpect the delivery "this week" because they had gotten "caughtup from the holiday rush".  At this point, I would like the businessto refund my money as my preferred option. UPDATE:  Today is Thursday, March 12, 2015 and I received a box via USPS from the business.   It had shirts, pants, and a jacket but it was unlike what I had ordered.  The shirts were short sleeve and two of the three were not the right color.   The pants were the right color but none were the right size.   The jacket was the only piece that was as advertised and ordered.   Most of the size labels were ripped from the items but the one remaining ( other than the jacket ) showed an incorrect size ( 40 ).  I ordered 38 waist.   The lengths on all three pants were wrong - not 30 inseam as I ordered.   At this point I would ask that the business send a return postpaid shipping label to return them as I do not intend to incur further cost in this transaction.   I would now request that my original sum be returned in full as I had previously indicated.
Regards,
[redacted]

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The consumer called and stated that he still has not received the money order.
Regards,
[redacted]

The consumer called and stated that she did receive the money gram from the business.
Revdex.com:
I have reviewed the offer made by the business in reference to...

complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted].
Regards,
[redacted]

Customer has been refuned.
Charges are being reversed back onto their credit card.
Already notified buyer.
[redacted]

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
I am contacting you regarding Complaint ID #[redacted]
This business (usedworkcloths.com) has admitted to Revdex.com that they have shipped no product and owe me a refund.
I appreciate your efforts, it seems that the business will respond to YOUR e-mails.
Regarding your last message to me, usedworkcloths.com did provided a tracking number ([redacted]) for the refund.
I invite you to track this on usps.com and you will see that while they have created a shipping label, the post office has not received anything from them.
I do not want to waste your time, but the business will not respond to me. I would be glad if you could attempt a follow up with them.
I understand that you cannot compel them to do anything, but I find it underhanded that they would create a shipping label with seemingly no intention of refunding my money.
I am not sure that this is a correct e-mail addresss, so I would appreciate a reply. Otherwise I will try to contact you by telephone also.
Thank you for your time!
[redacted]

Money order has been mailed.
Will notify customer again.
[redacted]

I spoke with [redacted] from the business and he stated that he sent a money order out yesterday.

[redacted] called from the business. He has been in contact with the customer and this will be shipped out to him.

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Description: Internet Shopping, Consignment Service, Clothing - Retail

Address: Midlothian, Virginia, United States, 23114-1250

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