Valley Mines Sports Card Find

Item description reads as followsThis meets the description that the customer describedWe make no claims to value on any memorabiliaThese are collectiblesEach box includes at least item from our amazing inventory! This can be anything from an Autographed Hall of Fame Jersey to a Box of Random Cards One thing is for sure! The Value Here is Incredible! 100's of Amazing Items! Some of the items on the list may be but not limited to: Autographed Baseballs Autographed Jerseys Autographed Bats Autographed Cards Game Used Cards Insert Cards, Refractors, Star Base, Parallel and more! Vintage Sports Equipment Vintage Sports Advertisements Sealed Hobby Boxes Sets Unopened Packs Sports Figures/Bobbleheads Vintage Sports Publications Autographed Photos Graded Cards Pennants, Pins, Collectibles, Official Merchandise Nascar Diecast, Sub Sets, And Much, Much, More!

11/27/2017: Mediator sent consumer email requesting update.11/28/2017: Over the weekend, I got a letter from my CC stating that I got a refund from themI did this once and this company changed me againAll I want is for them to stop billing me and CANCEL any orders they think they have for meYou can’t even call this company because their number is disconnectedThis company isn’t what they say and do not follow there own guidelinesI.E shipping out products within two weeks of the order which they don’tThey simply tried to rip me off and I’m sure they did this to othersThanks for following up.11/28/2017: Mediator provided consumer update

Hi,I just packed this order, here is the tracking information[redacted]

Reached out to customer via emailUpdated customer on shipping timesSent gift card for delayed shipping

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meAfter they failed to deliver on their initial promises, the business fortunately did refund me what I had paid for the items that were never shipped Sincerely, [redacted]

Regarding order # ***...due to a discepency in our vendor order we did not receive the sold product in a timely mannerThis resulted in a refund of $on December 29th in lieu of the product which we were not able to ship

Hi,I just packed this order, here is the tracking information[redacted] *Thank You,***

We apologize for any inconvenice the delays may have caused Here is his refund information [redacted] *** [redacted] [redacted] ***

Complaint: [redacted] I am rejecting this response because: I do not have a card ending in [redacted] at all the only one I have is a Amazon Rewards Visa card ending in this is the one that I used to pay for using Apple PayApple Pay doesn't encrypt the cards when you use it because I called and asked about itI have also contacted Chase who the Amazon Card Is thru and they have no records of a refund d being processed they only have record of me using the card to make the purchaseAgain I ask the company to send me the Jersey that I am rightfully owedThere are several complaints on their Facebook page about people who have placed an order in December and still haven't received their itemsI wish the company would just accept the fact that they owe me this jersey and that's all I want and it will be the end of itAnd as you can see before the pictures I submitted of my credit card statement with the purchase and no refund to the card Sincerely, [redacted] ***

Product has been shipped and is currently in transitExpected delivery date is July 14thThis Friday

01/31/2018: Mediator sent consumer email requesting update.01/31/2018: Thank you for the update I did not receive the items I ordered I did receive a refund, which was not fully what I had requested, and only satisfies half of the issue.The Company offered a GUARANTEE as part of their Christmas sales that ALL items ordered, including past unfulfilled orders, would be delivered by Christmas I emailed [redacted] regarding the items I ordered back in August 2017, to see if they were in fact a part of the guarantee promotion He responded that my order did qualify, and that I would receive my items by Christmas I never received my items.I had asked them to just send me "double" what I ordered, in order to make the transaction easier They would not respond to MULTIPLE emails I sent emails weekly requesting my items, and would never get them to respond This was when I opened my claim with the Revdex.com.I sent the Company emails after they issued the refund, saying that they are being fraudulant in saying that they guaranteed delivery by Christmas I said that they still need to send the items, even if they issued a refund I feel that they are doing the very least, with the hope that I will be satisfied with getting my money back Normally I would, but they GUARANTEED that I would receive my items by Christmas I feel that they are not living up to their own words What about other people who had ruined Christmas' because they did not receive their items in time Were they eventually shipped their product, AND receive a refund? How were other customers compensated?I am sure they are upset that I filed a claim with the Revdex.com However, if they would have responded to my emails, or pick up the phone and call me (as I requested, and received a voicemail once by [redacted] to call him back, but he was not entirely sure what the issue was), I would not have been forced to open a claim.The amounts that they refunded me were $and $respectively.02/20/2018: I am following up on this complaint I received notification that the Company is now out of business.They are still shipping backorders and final clearance sale items, however they have indicated that their website has been closed.Please advise as to the current status, and if you need any additional information from me02/22/2018: Thank you for the follow up So, with the company now going out of business per se, is my complaint/mediation just dismissed? Is thefe a way that the two owners are "tagged" in your system for future businesses that they may open? I just don't want them to scam others.I am guessing that the only way that I could get the items that they promised, is by persuing legal action against them

01/31/2018: Mediator sent consumer email requesting update.02/02/2018: Mediator sent consumer email requesting update

The customer was correct in the fact that he did not receive some of the items purchasedEach time there was an inquiry, our staff was finding records that indicated these orders were fulfilled and shipped so there was no follow throughDeeper researching of the issue determined that the items in question were mistakenly included in a shipment to someone else but we are unable to determine precisely which orderSince these are unique items we have no other recourse but to refund the full purchase price of the itemsOrders numbered [redacted] for $and [redacted] for $were refunded in full on 9/16/We apologize for the error and have since put measures in place to keep this from happening again

Due to customer statement of the Certificate not being with the product purchased and in light of the fact that we sold all of this product inventory we have issued a full refund for the item purchased and shipping paid on 12/Refund issued in the amount of $

Please accept our sincere apologies for the inconvenience you may have experiencedWe take pride in ensuring our customer's satisfaction We will make this right Listed below is what we will be shipping asap[redacted] *** [redacted] *** ***

11/28/2017: Mediator sent email to business to verify that all orders for this consumer have been cancelled.11/28/2017: [redacted] opened charge backs against all of his orders and won He will receive his money back from his bank Please if you need any other information I would be glad to send it over.A chargeback totalling $was accepted.11/28/2017: I do want to apologize, I did find one more that was not delivered As of now [redacted] does not have any outstanding orders

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Initial Business Response / [redacted] (1000, 11, 2015/12/03) */ This item was delivered on November 4th, USPS Tracking # XXXXXXXXXXXXXXXXXXXXXXWe haven't received any request for refundHowever, the item HAS been delivered per the tracking #Please remove complaintWe have 1000's of happy customers

Customers order was sent and has the status of delivered ***