Varo Money

I love this Bank. I feel like I'm in control of my money again and it sure feels good.

I think this app is very good at what it is supposed to do

This is the worst bank I’ve ever worked with. Someone emailed me and told me my card had been compromised on 09/10, they said they would be sending me a new debit card “express”. They said they attempted to deliver my card too me 3 times, well unlike some people I work all day and I never knew I had to sign for the card, I never knew of a tracking number, I never got a notification, not once was that information given too me and as I told them they can look back through the emails and phone calls which I know are recorded and see for themselves, I never got a notification on my door, nothing but apparently I’m just supposed to guess that this is the procedure. I sent an email on the 26th asking for my card, still no response. Finally on the 27th I still hadn’t received my card so I called, the first rep told me about the “attempts” and offered to *** me my money or send another express card, I opted for the ***, and he told me that since I was going with *** I couldn’t “express a card” so I get off work early so I can send the info they need and go pick up the money, well I receive an email saying I got denied for ***. I call back and they tell me that it was my responsibility for not receiving my card, without a heads up about a signature, without a tracking number, without any information it was my responsibility and they denied the *** because I have a linked bank account which makes absolutely no sense, and yes I have a linked bank account but I wasn’t going to wait 2-3 business days for my fund. And she also tells me they can’t express another card at all because I already had one, so she just contradicted the first persons information. So after all that I was told I was SOL and it was my fault for not knowing their business policies. Honestly worst experience of my life.

It's a great app and no bank fees and no bt no drama no nothing I go to the atm get my there no fee at some of the atm but I enjoyed having this bank card and also not have to wait in line to cash my check aaand it direct deposit to my account

Its been great so far I have had no problems.

Very effective and customer service is friendly and very helpful. I have no problems accessing my funds.

I wad surprised at Varo takez out .25.for looking something up. They are always taking .25 cents ouut. They ssay its free. Well obviously not. Misleadi g.

Card looks great work great and the customer service is outstanding.

Like howbthe card act as a real bank debit card verse a pre paid card

It is very convenient it's on time It can pay a little earlier than 11:00 at night but other than that very good

I works grate and helps out alot. I recommend it to everyone. It's as good as a regular bank. I've had very positive experiences with the vero card.

Its okay right now I am still waiting for my other check but I cant wait

You get your paid two days earlier borrow is one of the best place the best bank you can use it's very reliable and don't forget there's no overdraft fee it's just great like I never had anybody experience with varo

I have been with this card and it is great and it is awesome let's ne shopping when I need to.

This has been the most convenient and responsive banking card that I have used in years.
I recommend every one I know to try varo bank.

This online banking is wonderful I like what they have to offer what I don't like is that when I tryed to pay a bill using my account number they refused the payment which I had to pay my utility company extra money..

I made a purchase for a car rental back on June and the car broke down. I tried to work with the merchant to get back partial payment back and could not. I reached out to Varo to see if they could help me dispute the charge. 1) the merchant went back and forth with me for a month and a half with no resolution. I was advised a resolution would be had on 8/13, but they just emailed to say there is no resolution. 2) I found out that Varo had not been in contact with the merchant and I had to ask them to reach out to the merchant to get information, by this time 2 months went by and Varo still had not reached out to the merchant to get the information they needed to help solve this case. I took a screenshot of a few addresses from *** and asked the customer service rep which address was theirs so that I could submit a complaint due to the service. The rep refused to give me any information. The “Supervisor or Manager” emailed me and advised they had reached out to the merchant and they have until 9/27 to respond or else they will refund me back. 9/10 I get an email stating that they will not be refunding me back because the payment was not made in error. I thought that if I had issues with the merchant I could dispute it with my bank? Why did you deny me of my refund when you haven’t even heard from the merchant. Not only did I get denied of my refund, but I asked for a manager numerous times and all I got was, “I apologize for the inconvenience I know how frustrating this is.” Not to mention they refused to give me the address so that I can file a complaint. I just want my money back. I was an active member and this was the first issue I had ever had. I deserve my $200 back.

So far so good as online banking applications go. They do need make sure to stay up with the hottest banking applications and features. Also I never receive my check 2 days earlier only one day.

I've had nothing but positive experiences with Varo. They deposited my bonus funds immediately. They've stayed true to their promises of free ATMs & free free banking. I can use my Varo account at so many places my prepaid cards wouldn't work. It's a real bank account. I really love Varo & have recommended them to all my friends & family.

I love varo. I have not 1 complaint . Varo is the best that's all I have to say.