Vision Marketing Int

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to
complaint ID ***, and find that this resolution would be satisfactory to me

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by
the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me
The message left by *** stated that both mugs have been completed and were shipped out 1/24/in the morningI will contact you if this is not the caseFor now I'm closing my current complaint

We apologize for the delay in the order we have had delays in productionAs per your request I have refunded your purchase and have sent the confirmation to your email address on a separate email.We are sorry for the delay as we are 10-days behind schedule. Cause-Central

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed
the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me

My apologies we have had production issues and are behind what we had advisedI have refunded your purchase and emailed the copy of the refund for your recordsWe are a few more days away from fulfilling this mug design.I apologize again for the delay from what we had thought on delivery

Good Day Sir, here is a copy of your cancellation confirmation as well as receipt for refundPlease check your email for said documents as well.Hello Norman,This email confirms that your monthly crate subscription has been cancelledYou'll stop receiving your monthly crate immediately and
your card will no longer be charged.If you have any questions, feel free to contact us by calling888-799-3068or visiting our online help center athttps://causecentral.freshdesk.com/support/home.Thank you,The Cause-Central Support Team UnsubscribeCause Central Pruitt Rd Spring, Texas United States (888) 799-3068Transaction Successfully Refunded Create SubscriptionTransaction ReceiptPrint Receipt|E-Mail ReceiptMerchant:Vision Marketing International, Inc- (Spring, TX)Date/Time:06/05/2:58:PM CDTTransaction ID:***Transaction Type:Card RefundAmount:-19.97Credit Card InformationCC Type:VisaCC Number:414740***5954CC Expiration:12/18AVS Status:CVV Status:Processor:PrimePatriot-Exp-GPE-1Currency:USDBilling InformationNorman [email protected] DriveRockport TX, 78382USShipping InformationOrder InformationOrder ID:743454Description:Online Order

I have not disputed the claimI was trying to give CC the chance to send me the cup

Spoke to client, investigating to resolve issue

There was an error in system and client only had first name in field so it was not picking orderThis has been corrected and order shipping today with *** ***Apologies for the confusion and delay

I am sufficiently happy with the response I received from the companyI am upset that I had to contact the Revdex.com to get any format of response from this companyBut they have confirmed return of all my purchases, and called
and left a message stating to that factI will be watching my account for these refunds, but I am confident that they will be refunded, since they are this quick to respond when I got in contact with the Revdex.com! I am thankful for the Revdex.com, for all your help and your prompt action!!![A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me

Transaction Successfully RefundedCreate Recurring Subscription Create SubscriptionTransaction ReceiptPrint Receipt | E-Mail ReceiptMerchant: Vision Marketing International, Inc- (Spring, TX)Date/Time: 06/05/2:58:PM CDTTransaction ID: ***Transaction Type: Card RefundAmount: -19.97Credit Card InformationCC Type: VisaCC Number: 414740*** Show all transactions with this Credit Card NumberCC Expiration: 12/**AVS Status: CVV Status: Processor: PrimePatriot-Exp-GPE-1Currency: USDBilling Information*** ***
***
*** ** *** ***
*** *** ***USShipping InformationOrder InformationOrder ID: 743454Description: Online Order

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]Thank you for helping meMy
refund was given have a good day.
*** *** ***
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me

Revdex.com:
I have reviewed the response made by the business in reference to complaint ** *** and have determined that this proposed action would not resolve my complaint
1) The $charge is still on my credit card listing online. 2) the *** is also not answered when I called in those two weeks. They need to hire someone to answer their 24/support lines. 3) if the working number is *** then that number should be their support line number. Also, add the *** *** to the support line listing
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
I
was told I would be receiving information on my item that was SUPPOSED to be shipped the following along with a tracking number from the businessHaven't received any tracking number or shipment confirmationandvthe phone number he left for me to contact him was bogus as wellDefinitely not resolved in any wayNot happy and feel I was scammed.
Regards,
*** ***

Spoke to client to update status of order as well as emailed client

Spoke to client and gave tracking number via email for her mug

I have emailed your tracking info for your mug to your email. I apologize for the delay and have spoken to staff on this as the mugs were delayed and that should have been communicated to youWe tried to ensure we emailed everyone explaining the delay.We have been trying to keep up with the
demand, emails and calls and added additional staff to help.Please accept our apologies for the delay, the mugs are awesome and you will receive in next few days. Cause-Central

Revdex.com:
This letter is to inform you that Vision Marketing Int - Cause Central has carried out to my satisfaction the resolution it proposed for my complaint, filed on 12/16/and assigned ID ***
Regards,

Apologies on delay, item has been shipped and showing delivered by *** trackingThanks again and apologies again on delay

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me