Vision Marketing Int

message left for client to ensure issue was resolved

left message for customer will update once have spoken to him

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that
this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
Regards,

We apologize for the delay, item was shipped earlier this week with trackinhg and shows out for deliveryWe have been trying to keep up with replies and responses to the best we canSorry again for delay

[A default letter is
provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me Thank you for your help*** ***

Thank you for speaking with us todayPlease accept our apology for any misunderstandingHope you enjoy your items!

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed
the response made by the business in reference to complaint ID 11884600, and find that this resolution would be satisfactory to me A full refund has been processed to my account. Thank you for your assistance in this matter

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID ***, and find that this resolution would be satisfactory to me

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in
reference to complaint ID ***, and find that this resolution would be satisfactory to me

Customer was refunded and confirmation sent as requested on November 30, 2016. Have resent again to email address above

Have sent out original order of flag with stickers this daytracking number *** *** ***

Have left a message and emailed customer with tracking as were sent back in DecemberNeed to investigate why not received. Bruce

Have left a message with consumer and will happily replace defective item and send pre-paid return slipWill continue to call until have spoken to client to ensure satisfied with the resolution

Items were ordered Nov 14, we have been running behind but order has shipped with tracking information USPS. Have emailed tracking direct to client.We take law enforcement support very seriously, we just took on something way to big for our small company and have done our best but have let some...

clients down, Hope you will enjoy the mugs

message left with client with information on tracking and phone number left to call back.

Both refunds have cleared my account,  thank you for your quick action to resolve this matter
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.

spoke to customer about issue, there were some scratches on mugs, resolved with customer

We have been behind in shipping but have emailed the [redacted] tracking info to you. Sorry again for frustration, you will love the mugs.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in...

reference to complaint ID [redacted] The business communicated per email and has refunded my money. I deeply appreciate a prompt resolution to this case.(Please note: The business [redacted] shows a phone number and states a customer can call 24/7. One can call all they want, but getting someone to answer the phone is another matter.)