Waistshaperz

Hello,Your exchange did not meet the requirements for an exchange as stated in our company policy. Please see the link below. [redacted]REQUIREMENTS FOR EXCHANGESExchanges are subject to quality approval and inspection at our warehouse personnel. Please take extra care to inspect and test all returned items to ensure these requirements:Exchanges are subject to quality approval and inspection at our warehouse personnel. Please take extra care to inspect and test all returned items to ensure these requirements:UnwornUnusedUnstainedUnwashedAll tags attachedNo smells other than natural product ordersNo animal or pet hairNo stretch marks or permanent wrinkles on items with latexOriginal packagingWithin 7 days of the date, you received your initial purchase  Thank you,

Hello, Your order has been shipped out. Here is your [redacted] tracking number [redacted] Thanks

Hello, We do apologize for the delay. Your order has been shipped out. Here is your [redacted] tracking number  [redacted]Thanks

Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
 The item that has been shipped is the wrong size  I do not wish to deal with this business any longer
I will send back their item and I would like my refund, it's been a very long process with no resolutions just more issues  
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 
  The product was not at all as expected or as promised by the size chart. Not even close in fact.  I have no desire for an exchange since the product was not as promised and the sizing chart is so incorrect.  I have already disputed this transaction with my bank and just wish to see in this awful product back.  I already paid $12 to have this product sent to me and have no intention of paying to send it back. I would like your product sent back please provide me with a return shipping label. Since this company is solely online and there is no way to try on the merchandise it is unacceptable that you do not offer returns. 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hello, We apologize for the inconvenience this has caused you. Unfortunately, all sales are final. We are not able to cancel or refund orders as per our Returns Policy in the link below. Our website and advertisement videos do say in bold letters to order two sizes larger from what you normally...

wear for our body shapers. All three products you ordered are body shapers. Please fill out our exchange form in the link below  [redacted] Thanks

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Firstly, this response has typos and poor grammar. Secondly, the return policy is not the cancellation policy. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hello, Customer has been refunded $56.96. Customer will receive a refund confirmation to email in a few minutes. Thanks

Hello, You have been refunded your entire order including shipping cost. You should receive a refund confirmation in a few minutes.  Thanks

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been  resolved. I however will not be removing my comments I still feel the same way their customer service is substandard. 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...

Hello, You have been issued store credit via email on March [redacted], 2017. Please notify us if you did not receive the email with your store credit information.  Thanks

Hello, We will refund your order once we have received your product. Please include in your exchange form in the link below that this in regards to a Revdex.com resolution. Please make sure to have a [redacted] tracking number for your return back to...

us.  [redacted] Thanks

Hello, We do apologize about the inconvenience. If you are not satisfied with your product we do offer even exchange. Our company policy is available on our website under returns & exchange please see the link below. Your business is valued.  [redacted] Thank you,

Revdex.com:At this time, I have not been contacted by Waistshaperz regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Waistshaperz regarding complaint ID [redacted].Sincerely,[redacted]

Hello, We do apologize that you were not satisfied with the product you received. Unfortunately, all sales are final. We are not able to cancel orders or refund. We only allow a one time exchange. Please refer to our Returns Policy below. If your items have been damaged, we are able to send you...

replacements. Please send us photos of the damaged products to [redacted] Thanks

Revdex.com:At this time, my complaint, ID [redacted] regarding Waistshaperz has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]

Hello, We see you have opened a dispute through [redacted]. We will follow up with you via [redacted].  Thanks

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]