I got this coverage and was told all was covered They claim it's clear coat failure Even IF it was, I was led to believe that I'm paying purchase price plus percent on daily interest for years On the roof of cab there's huge faded spots, dull, that need to be repaired Also, white pins in the blue paint one several places The customer service, I spoke with, told me that they'll restore my truck back to how it was when I bought it, now they claim they will not I've got interior and exterior coverage Interior was done, no problem, and very nice guys came out Exterior, they will not take care of They need to do as they said, RESTORE my truck as it was a year ago when I bought it Which was, the paint had no problems and I covered every inch, as well as my son, and these issues were not there then They ADVERTISE that ANY ENVIRONMENTAL issues are covered, now they refuse to do it This is to be my LAST vehicle and reason I purchased all the coverages that I d
This company does and excellent job He come on time, do the job very nice and clean.very fast worker and friendly I strongly recommend to everyone to use their service, very reliable and on time Thank you
I purchased a life time rust proof warranty from Perma Plate for a Ford Escape when I purchased this vehicle new from [redacted] in White Bear Lake, MN in July Now I have some rust on the passenger rear quarter panel and low and behold my claim is being denied No sales materials given to me say only certain types of rust are covered I have all materials provided to me by salesperson
Warranty #R Clain # I purchased Permaplate rust protection on my new Ford FPlatinum with a so called "Lifetime Warranty" The rocker panels on both sides of the truck have rotted through from the inside, no rust appeared until recently and upon inspecting them closely, I put my finger through the metal on both sides of the truckI submitted a claim and without even a request to see the vehicle, it was deniedThey went on about how the product is designed to prevent rust-through of fenders, doors, quarter panels and hollow body cavitiesThey claimed that the rocker panels shown in the photos I sent, were not included in the rust proof applicationThey don't consider them "hollow body cavities"??? The Ford dealership recommended this product but I would caution anybody about throwing their money away on itThere are other reputable companies who will back their product
Purchased a Silverado in Oct 2015,I was sold a appearance package for dollarsThis package was offered by Perma Plate Contract # [redacted] The coverage is for Paintguard,Fiberguard and LeatherguardAfter the first part of I started noticing the leather driver seat peelingUndernearth the peeling was a tear approxinch longI filed a claim with Perma Plate to set up an apptto get my seat repairedI was notified within days that The damage was not covered because the damage was on the seat when vehicle was purchasedSo why was I sold this policy if the contract is no good anywayI feel totally ripped off, And I hope no one is duped like this againSo Warning!!! Perma Plate is a sheister rip off type company that does not honor their commitments
Stacy [redacted] is fantastic! I made a claim to Permaplate regarding my torn Mercedes Benz driver seat I was very disappointed with the repair work the repair person completed twice I again contacted Permaplate only to be offered $to settle the claim At this point, running out of options, I went back to my dealership to see if they could repair my seat since at this point it was ruined Needless to say they couldn't help and proceeded to quote me $for a new seat! I was very frustrated and while at the dealership I addressed the warranty and repair department Thankfully Stacy was visiting the dealer that day!!! How lucky is that? She took ownership of the issue right way and found the right company to repair my torn seat They ended up replacing the part of the seat that was torn only and it came out looking like new without having to replace the entire seat Im super happy with the outcome and I commend Stacy for taking a dissatisfied customer and turning a negative into a positive Thank you also to the gentleman that came all the way from hr away to pick up my car and deliver it back to me repaired Im am extremely happy with the result I want to personally thank Stacy for keeping such a nice attitude when needed Great job!!!
I am extremely excited I chose to get premaplate when I purchased my vehicleWhen I filed my claim Premaplate made the process very quick and easy and my car looks brand new again!
Dear Sir/Madam, We bought a BMW Xon 08/10/from BMW Houston North BMW encouraged us to buy the windshield warranty for years with PermaPlateWe signed the warranty with BMW at the time of the purchase and financed through BMW of North HoustonWe had a rock hit our windshield and needed replacement a few months after the purchase When the windshield problem occurred, PermaPlate sent the work to SafeliteSafelite replaced the windshield with non-OEM parts without our consentSome time after the replacement, we noticed a fluid leaking from the rearview mirror, but we didn’t know what it was caused by and didn’t think it would be a major issueLater on, we took the car in for service at BMW North for warranty repair which took days to completeWhen the repairs were completed the service department left the car outside in the Houston weather and the rearview mirror came off When I came to pick it up, the mirror was hanging down and the service advisor said it was ou
I purchased yr windshield coverage at Groove Subaru when I purchased my new vehicle in January through Permaplate On July 6, 2018, a rock hit my windshield and caused a foot long crack in the windshield I placed a claim online through Permaplate on July 9, The claim was originally denied, due to the claim being filed more than days after the damage occurred I placed the claim days after the damage occurred I disputed the denial and was offered only a partial payment for the windshield
I purchased a previously-owned vehicle from a dealership with Permaplate already appliedI was told the product would protect my interior and exterior against, among other things, oxidation and weathering years into my ownership of the vehicle, I have massive clear coat failure to multiple areas of my vehicle (trunk, hood, and roof)I filed a claim twice (having misunderstood the claim form during the original filing)The company has no interest in fixing the paint and keeps pushing me through a series of loopholesWhat is the point of purchasing a product expressly for paint protection if it does not cover paint damage? I am deeply dissatisfied with this product and with this company's customer service, and I will never recommend them to anyone
My experience with PermaPlate was outstanding! From the first contact to the service on my vehicle everything went smooth and efficient. I recommend this company highly!
Purchased PermaPlate for my Nissan Rogue when I bought the vehicle Headlights were starting to fog up Filled out the online claim form, was connected with a technicianIt took a few weeks to get an appointment but once the technician came out, the headlights looked brand newSo happy with the service and warranty so far!
I purchased this extra warranty to protect my leather seats when I filed a complaint about some dirt marks that I had gotten during a move I was told it was out of the day report period I immediately realized I had by mistake put down the wrong month and resubmitted, they then said they must review They asked me to send pics which I did, but then they requested additional pics
I had a great experience with PermaPlateThe associate I worked with went above and beyond to make sure the issue was resolved accurately and in a timely mannerThank you
I got this coverage and was told all was covered They claim it's clear coat failure Even IF it was, I was led to believe that I'm paying purchase price plus percent on daily interest for years On the roof of cab there's huge faded spots, dull, that need to be repaired Also, white pins in the blue paint one several places The customer service, I spoke with, told me that they'll restore my truck back to how it was when I bought it, now they claim they will not I've got interior and exterior coverage Interior was done, no problem, and very nice guys came out Exterior, they will not take care of They need to do as they said, RESTORE my truck as it was a year ago when I bought it Which was, the paint had no problems and I covered every inch, as well as my son, and these issues were not there then They ADVERTISE that ANY ENVIRONMENTAL issues are covered, now they refuse to do it This is to be my LAST vehicle and reason I purchased all the coverages that I d
Submitting a claim, getting service scheduled & done was a easy process! I'm so glad we got this option!
This company does and excellent job He come on time, do the job very nice and clean.very fast worker and friendly I strongly recommend to everyone to use their service, very reliable and on time Thank you
I purchased a life time rust proof warranty from Perma Plate for a Ford Escape when I purchased this vehicle new from [redacted] in White Bear Lake, MN in July Now I have some rust on the passenger rear quarter panel and low and behold my claim is being denied No sales materials given to me say only certain types of rust are covered I have all materials provided to me by salesperson
Warranty #R Clain # I purchased Permaplate rust protection on my new Ford FPlatinum with a so called "Lifetime Warranty" The rocker panels on both sides of the truck have rotted through from the inside, no rust appeared until recently and upon inspecting them closely, I put my finger through the metal on both sides of the truckI submitted a claim and without even a request to see the vehicle, it was deniedThey went on about how the product is designed to prevent rust-through of fenders, doors, quarter panels and hollow body cavitiesThey claimed that the rocker panels shown in the photos I sent, were not included in the rust proof applicationThey don't consider them "hollow body cavities"??? The Ford dealership recommended this product but I would caution anybody about throwing their money away on itThere are other reputable companies who will back their product
Purchased a Silverado in Oct 2015,I was sold a appearance package for dollarsThis package was offered by Perma Plate Contract # [redacted] The coverage is for Paintguard,Fiberguard and LeatherguardAfter the first part of I started noticing the leather driver seat peelingUndernearth the peeling was a tear approxinch longI filed a claim with Perma Plate to set up an apptto get my seat repairedI was notified within days that The damage was not covered because the damage was on the seat when vehicle was purchasedSo why was I sold this policy if the contract is no good anywayI feel totally ripped off, And I hope no one is duped like this againSo Warning!!! Perma Plate is a sheister rip off type company that does not honor their commitments
Stacy [redacted] is fantastic! I made a claim to Permaplate regarding my torn Mercedes Benz driver seat I was very disappointed with the repair work the repair person completed twice I again contacted Permaplate only to be offered $to settle the claim At this point, running out of options, I went back to my dealership to see if they could repair my seat since at this point it was ruined Needless to say they couldn't help and proceeded to quote me $for a new seat! I was very frustrated and while at the dealership I addressed the warranty and repair department Thankfully Stacy was visiting the dealer that day!!! How lucky is that? She took ownership of the issue right way and found the right company to repair my torn seat They ended up replacing the part of the seat that was torn only and it came out looking like new without having to replace the entire seat Im super happy with the outcome and I commend Stacy for taking a dissatisfied customer and turning a negative into a positive Thank you also to the gentleman that came all the way from hr away to pick up my car and deliver it back to me repaired Im am extremely happy with the result I want to personally thank Stacy for keeping such a nice attitude when needed Great job!!!
I am extremely excited I chose to get premaplate when I purchased my vehicleWhen I filed my claim Premaplate made the process very quick and easy and my car looks brand new again!
Dear Sir/Madam, We bought a BMW Xon 08/10/from BMW Houston North BMW encouraged us to buy the windshield warranty for years with PermaPlateWe signed the warranty with BMW at the time of the purchase and financed through BMW of North HoustonWe had a rock hit our windshield and needed replacement a few months after the purchase When the windshield problem occurred, PermaPlate sent the work to SafeliteSafelite replaced the windshield with non-OEM parts without our consentSome time after the replacement, we noticed a fluid leaking from the rearview mirror, but we didn’t know what it was caused by and didn’t think it would be a major issueLater on, we took the car in for service at BMW North for warranty repair which took days to completeWhen the repairs were completed the service department left the car outside in the Houston weather and the rearview mirror came off When I came to pick it up, the mirror was hanging down and the service advisor said it was ou
I purchased yr windshield coverage at Groove Subaru when I purchased my new vehicle in January through Permaplate On July 6, 2018, a rock hit my windshield and caused a foot long crack in the windshield I placed a claim online through Permaplate on July 9, The claim was originally denied, due to the claim being filed more than days after the damage occurred I placed the claim days after the damage occurred I disputed the denial and was offered only a partial payment for the windshield
I purchased a previously-owned vehicle from a dealership with Permaplate already appliedI was told the product would protect my interior and exterior against, among other things, oxidation and weathering years into my ownership of the vehicle, I have massive clear coat failure to multiple areas of my vehicle (trunk, hood, and roof)I filed a claim twice (having misunderstood the claim form during the original filing)The company has no interest in fixing the paint and keeps pushing me through a series of loopholesWhat is the point of purchasing a product expressly for paint protection if it does not cover paint damage? I am deeply dissatisfied with this product and with this company's customer service, and I will never recommend them to anyone
My experience with PermaPlate was outstanding! From the first contact to the service on my vehicle everything went smooth and efficient. I recommend this company highly!
Bought a warranty for my cars appearance, I had some seriously bad water spots form on my hood. They repainted the hood entirely. Very happy.
The repair man arrived on time and did a great job in a very timely manner. Very happy with the service and job done!
Excellent customer service. Worker who responded to my claim was punctual, polite, friendly and professional.
Purchased PermaPlate for my Nissan Rogue when I bought the vehicle Headlights were starting to fog up Filled out the online claim form, was connected with a technicianIt took a few weeks to get an appointment but once the technician came out, the headlights looked brand newSo happy with the service and warranty so far!
Great claims management Great service
Great service They responded quickly
I purchased this extra warranty to protect my leather seats when I filed a complaint about some dirt marks that I had gotten during a move I was told it was out of the day report period I immediately realized I had by mistake put down the wrong month and resubmitted, they then said they must review They asked me to send pics which I did, but then they requested additional pics
I had a great experience with PermaPlateThe associate I worked with went above and beyond to make sure the issue was resolved accurately and in a timely mannerThank you