We had bird droppings on my NX300hThe stain could not be removed by simply washing the hood of the car The claim service was quickly engaged resulting in quality service at Lexus of Tacoma I am extremely pleased with the result of service The stain was completely removed The hood is spotless
Perma Plate product was put on our new car in July I filed a claim, per dealer instruction, on 12/I received notification of a technician assigned to the claimHe didn't contact me so I called him on 1/7/He said he does not do work for Perma Plate or dealers and had no idea what I was talking aboutI called Perma Plate and was told a new person would be assigned I then received an email from Perma Plate / Siskin stating that there is no one in my area available to help and that I need to send in pictures and an estimate or drive my car to Kansas City (I'm in StLouis)That is a hour drive one wayI called the dealer and asked for helpThe dealer was no help and said today that other customers have the same problem 1/8/I received another email from Perma Plate / Siskin stating that I still have an open claimI called Perma Plate / Siskin and asked for a managerThe same person I spoke to 1/answered the phone and repeatedly asked me why I wanted
I purchased my Audi from Penske Audi in West Covina, California on August 31, along with a year Appearance Protection Warranty through Permaplate which I paid an additional $On September 7, I filed a claim on their website This request was ignored so I sent again on Monday, September 19,
Warranty Number: *** Contract Holder: *** *** Claim Number: *** Date Claim Filed: 09/07/ Date of Damage: 09/06/ Customer Email: ***
On September 20th I was assigned a technicianSeptember 29th I drove to another city to meet their restoration AgentHe looked at the damage on took photos I received a letter of denial on October 4, On the same date I sent a letter requesting another review On October 5, 2016, I received a call during work from one of their representatives who stated they will continue to deny the claim
I included photos of the oxidation of my car Their warranty contract exclusively covers d
Flawless from start to finishClaim was handled in an extremely professional mannerThe work was perfectThe gentleman who performed the work, Godfrey, was extremely knowledgeable and particular, as well as being a thoroughly nice personWould have no hesitation in recommending this company
The representative who serviced my vehicle was amazing!!! He was extremely knowledgeable, professional, timely and friendlyHe made a potentially frustrating experience a great one!
I feel that a Perma Plate on my car saves me money and really protects my cars finishThe cost of yearly (or more often) waxing and polishing far exceeds the cost of Perma PlateMy car comes out of the car wash looking like a new car
To be honest, I didn't really understand PermaPlate in the beginningI thought I would never have to go to a carwash again, so I kept running into the issue where I'd expect a detail service to come to me and leave me with a freshly detailed carIn my most recent experience, there was little to no reason for the guys to come out and work on my car, save for some environmental debris on the outer shell and one bird dropping on the hoodI was frustrated when they arrived and explained that I was confused about the serviceDennis calmly explained what they can take care of and what the program coversNow it all makes sense and I'm excited to use the program again when I'm readyIn addition, he and his assistant cleaned up the outside of the car so it looked like it was back to its original condition and it made me so happy! It looked so shiny, even from far away! I'm always very appreciative when someone can explain something to me in a calm mannerDennis and his assistant are exceptional, I would definitely recommend the service again based on their customer serviceThank you,
*** ***
I received excellent service during my years of warranty for my Toyota Prius and was worth the investment due to my light colored seats that got dirty often
I bought a Mercedes SLK on April 29, from Infinity of Coolsprings, Nashville TN During the paperwork I was told of this wonderful permaplate protection package I could buy to protect the interior/exterior of the car The car is not brand new, but had been garage kept with only miles, perfect condition inside and out, So I purchased the package Fast forward to Sept 28, I notice white blotches all over the passenger door and trunk I go to car wash attempting to remove the spots...only to find they will not come off and there are thousands of these tiny pin point bubbles everywhere
I return directly to the dealer, there I am told that this is the permaplate I need to contact them which I did, it was a weekend and they were closed
so I initiated a claim online first of the week comes around and I have an email response back that my claim has been denied, due to clear coat
failure all they had was my complaint, no one from their company had even seen the
We had bird droppings on my NX300hThe stain could not be removed by simply washing the hood of the car The claim service was quickly engaged resulting in quality service at Lexus of Tacoma I am extremely pleased with the result of service The stain was completely removed The hood is spotless
Perma Plate product was put on our new car in July I filed a claim, per dealer instruction, on 12/I received notification of a technician assigned to the claimHe didn't contact me so I called him on 1/7/He said he does not do work for Perma Plate or dealers and had no idea what I was talking aboutI called Perma Plate and was told a new person would be assigned I then received an email from Perma Plate / Siskin stating that there is no one in my area available to help and that I need to send in pictures and an estimate or drive my car to Kansas City (I'm in StLouis)That is a hour drive one wayI called the dealer and asked for helpThe dealer was no help and said today that other customers have the same problem 1/8/I received another email from Perma Plate / Siskin stating that I still have an open claimI called Perma Plate / Siskin and asked for a managerThe same person I spoke to 1/answered the phone and repeatedly asked me why I wanted
Filed a claim to get my windshield fixedService was fast and Im satisfied with the results
Always excellent service and timely response to my claim Would highly recommend
I purchased my Audi from Penske Audi in West Covina, California on August 31, along with a year Appearance Protection Warranty through Permaplate which I paid an additional $On September 7, I filed a claim on their website This request was ignored so I sent again on Monday, September 19,
Warranty Number: *** Contract Holder: *** *** Claim Number: *** Date Claim Filed: 09/07/ Date of Damage: 09/06/ Customer Email: ***
On September 20th I was assigned a technicianSeptember 29th I drove to another city to meet their restoration AgentHe looked at the damage on took photos I received a letter of denial on October 4, On the same date I sent a letter requesting another review On October 5, 2016, I received a call during work from one of their representatives who stated they will continue to deny the claim
I included photos of the oxidation of my car Their warranty contract exclusively covers d
Excellent customer service, easy to file and claim and very prompt with responsesHighly recommend
Flawless from start to finishClaim was handled in an extremely professional mannerThe work was perfectThe gentleman who performed the work, Godfrey, was extremely knowledgeable and particular, as well as being a thoroughly nice personWould have no hesitation in recommending this company
PermaPlate did the jobs right, fast, convenient and easy to deal with
Bought a warranty for my cars appearance, I had some seriously bad water spots form on my hood They repainted the hood entirelyVery happy
The representative who serviced my vehicle was amazing!!! He was extremely knowledgeable, professional, timely and friendlyHe made a potentially frustrating experience a great one!
Awesome companyGreat serviceGood choice having them, well worth it
My experience was great- easy to file a claim and the service was top notchService provider was friendly, helpful, nice and on timeThanks!
I feel that a Perma Plate on my car saves me money and really protects my cars finishThe cost of yearly (or more often) waxing and polishing far exceeds the cost of Perma PlateMy car comes out of the car wash looking like a new car
To be honest, I didn't really understand PermaPlate in the beginningI thought I would never have to go to a carwash again, so I kept running into the issue where I'd expect a detail service to come to me and leave me with a freshly detailed carIn my most recent experience, there was little to no reason for the guys to come out and work on my car, save for some environmental debris on the outer shell and one bird dropping on the hoodI was frustrated when they arrived and explained that I was confused about the serviceDennis calmly explained what they can take care of and what the program coversNow it all makes sense and I'm excited to use the program again when I'm readyIn addition, he and his assistant cleaned up the outside of the car so it looked like it was back to its original condition and it made me so happy! It looked so shiny, even from far away! I'm always very appreciative when someone can explain something to me in a calm mannerDennis and his assistant are exceptional, I would definitely recommend the service again based on their customer serviceThank you,
*** ***
Very well treated on my claim with the utmost courteous and professional service I have never dealt with a more honest warranty company !
I received excellent service during my years of warranty for my Toyota Prius and was worth the investment due to my light colored seats that got dirty often
Bought a warranty for my cars appearance, I had some seriously bad water spots form on my hood They repainted the hood entirelyVery happy
I bought a Mercedes SLK on April 29, from Infinity of Coolsprings, Nashville TN During the paperwork I was told of this wonderful permaplate protection package I could buy to protect the interior/exterior of the car The car is not brand new, but had been garage kept with only miles, perfect condition inside and out, So I purchased the package Fast forward to Sept 28, I notice white blotches all over the passenger door and trunk I go to car wash attempting to remove the spots...only to find they will not come off and there are thousands of these tiny pin point bubbles everywhere
I return directly to the dealer, there I am told that this is the permaplate I need to contact them which I did, it was a weekend and they were closed
so I initiated a claim online first of the week comes around and I have an email response back that my claim has been denied, due to clear coat
failure all they had was my complaint, no one from their company had even seen the
Excellent customer serviceFast and spot on
Recently filed first claim and am very satisfied with every aspect of the service I received