Great customer service! Resolved the issue within a timely manner. Sent an experience guy who was able to fix the issue and make the seat in my car look new again!
Filed a claim on line and received a response the same day that my claim had been received. The following day received the estimate and it was communicated to my car dealership. That same day, I received a call from Ed S [redacted] to schedule an appointment. Awesome customer service on both parties part, I love the PermaPlate product.??
I've had 3 claims with PermaPlate and they were very helpful in resolving my problems every time. It is surprising what they can do to your car, definitely worth the investment!
When I purchased this product, I was told it will prevent chipping from small pebbles and such. Rick hard protection. Well the product stinks. I already filed a claim and the service was excellent however, tech stated chipping is not part if the package. But it was sold to me this way and others also after reviewing complaints. The did a fantastic job detailing my car but nothing was done about the chip. Others gave complained about this same issue and they need to stand behind their product. In just a few months I had to file a claim on the coating with is not a good product at all. It appears claims are going to be filed regularly because it does not protect the paint at all. And windshield.
I really didn’t have a big issue, I just had some discoloration on my seats I’m thinking that came from my clothingSo I didn’t want to use any chemicals to mess up the leather seats So the representative that came had his supplies and everything that he needed to work with on my seats and now my seats are back to looking brand new The other thing that I was very pleased about was that when I was contacted by the representative and given an appointment, he did come at the time that he said he would be here and he worked in the very timely manner, very professional
I bought a Mercedes SLK on April 29, from Infinity of Coolsprings, Nashville TN During the paperwork I was told of this wonderful permaplate protection package I could buy to protect the interior/exterior of the car The car is not brand new, but had been garage kept with only miles, perfect condition inside and out, So I purchased the package Fast forward to Sept 28, I notice white blotches all over the passenger door and trunk I go to car wash attempting to remove the spots...only to find they will not come off and there are thousands of these tiny pin point bubbles everywhere I return directly to the dealer, there I am told that this is the permaplate I need to contact them which I did, it was a weekend and they were closed so I initiated a claim online first of the week comes around and I have an email response back that my claim has been denied, due to clear coat failure all they had was my complaint, no one from their company had even seen the
The claim process was very easy and painlessI loved how they worked around my schedule and came to my home to complete the repairsI am very satisfied with the service and work that was performed on my vehicle
Worst experience ever!! I filed a complaint with this company for exterior paint particles on my carI just noticed them yesterday and have no idea what they could beI filled out my form online and the very next day they called to say the claim was deniedThere is no way they would have any way of determining what those paint chips areThey could very well be industrial fallout and unless they decide to do the work and send in a paint sample, they have no right to deny the claimI am now in the process of disputing their denialDO NOT WASTE YOUR MONEY!!!
Friendly service from associates at PermaPlate and my claim was processed the same dayA technician called me the next day to schedule an appointment that was convenient for me and at my home! The work preformed restored my leather seats to where it looked brand newLoved the service overall
The representative who serviced my vehicle was amazing!!! He was extremely knowledgeable, professional, timely and friendly. He made a potentially frustrating experience a great one!
I love PermaPlate. I bought a car not knowing that I would soon after get a dog and having light seats with a dog is not the most ideal situation at all. Whenever, I can't get a stain out PermaPlate is there for me and takes care of my needs in a timely matter when it's convinent for me.
Great customer service! Resolved the issue within a timely manner. Sent an experience guy who was able to fix the issue and make the seat in my car look new again!
Filed a claim on line and received a response the same day that my claim had been received. The following day received the estimate and it was communicated to my car dealership. That same day, I received a call from Ed S [redacted] to schedule an appointment. Awesome customer service on both parties part, I love the PermaPlate product.??
I've had 3 claims with PermaPlate and they were very helpful in resolving my problems every time. It is surprising what they can do to your car, definitely worth the investment!
When I purchased this product, I was told it will prevent chipping from small pebbles and such. Rick hard protection. Well the product stinks. I already filed a claim and the service was excellent however, tech stated chipping is not part if the package. But it was sold to me this way and others also after reviewing complaints. The did a fantastic job detailing my car but nothing was done about the chip. Others gave complained about this same issue and they need to stand behind their product. In just a few months I had to file a claim on the coating with is not a good product at all. It appears claims are going to be filed regularly because it does not protect the paint at all. And windshield.
Within two weeks of filing a claim, PermaPlate contacted a local professional who resolved my issue in a timely and quality manner
I really didn’t have a big issue, I just had some discoloration on my seats I’m thinking that came from my clothingSo I didn’t want to use any chemicals to mess up the leather seats So the representative that came had his supplies and everything that he needed to work with on my seats and now my seats are back to looking brand new The other thing that I was very pleased about was that when I was contacted by the representative and given an appointment, he did come at the time that he said he would be here and he worked in the very timely manner, very professional
PermaPlate had a quick and easy claim process and service was rendered in a speedy fashion
I bought a Mercedes SLK on April 29, from Infinity of Coolsprings, Nashville TN During the paperwork I was told of this wonderful permaplate protection package I could buy to protect the interior/exterior of the car The car is not brand new, but had been garage kept with only miles, perfect condition inside and out, So I purchased the package Fast forward to Sept 28, I notice white blotches all over the passenger door and trunk I go to car wash attempting to remove the spots...only to find they will not come off and there are thousands of these tiny pin point bubbles everywhere I return directly to the dealer, there I am told that this is the permaplate I need to contact them which I did, it was a weekend and they were closed so I initiated a claim online first of the week comes around and I have an email response back that my claim has been denied, due to clear coat failure all they had was my complaint, no one from their company had even seen the
The claim process was very easy and painlessI loved how they worked around my schedule and came to my home to complete the repairsI am very satisfied with the service and work that was performed on my vehicle
My seat was stained so I contacted PermaPlate and after filing a claim online they sent out a tech that made the seat look like new Great Job!
Worst experience ever!! I filed a complaint with this company for exterior paint particles on my carI just noticed them yesterday and have no idea what they could beI filled out my form online and the very next day they called to say the claim was deniedThere is no way they would have any way of determining what those paint chips areThey could very well be industrial fallout and unless they decide to do the work and send in a paint sample, they have no right to deny the claimI am now in the process of disputing their denialDO NOT WASTE YOUR MONEY!!!
Great service on a timely manner that works well with your schedule. Job performed was delivered as promised!
Friendly service from associates at PermaPlate and my claim was processed the same dayA technician called me the next day to schedule an appointment that was convenient for me and at my home! The work preformed restored my leather seats to where it looked brand newLoved the service overall
I'am very happy for the work its been done, that's all I can say Thanks
Fantastic service I am very happy with the results
The representative who serviced my vehicle was amazing!!! He was extremely knowledgeable, professional, timely and friendly. He made a potentially frustrating experience a great one!
I am so happy with Perma Plate! If there has ever been an issue, someone has come out within hours
I love PermaPlate. I bought a car not knowing that I would soon after get a dog and having light seats with a dog is not the most ideal situation at all. Whenever, I can't get a stain out PermaPlate is there for me and takes care of my needs in a timely matter when it's convinent for me.
I have had a good experience both times I have needed to make a claim
PermaPlate did the jobs right, fast, convenient and easy to deal with.